ReScore Reviews™ (2)
Hello Mrs Brenda
Your Volvo was towed in to the shop not working. Timing belt had broke and bent the valves. Also a head bolt was broken in the cylinder block. So we replaced the engine with a used engine after consulting with your husband and haves us the go ahead knowing the estimated coast. After we got the car running, we found out that the turbos are leaking oil the the exhaust causing a smoke and no turbo boost. Your husband was also informed about this issue and gave him an approximate coast to replace the turbos but he elected not to do the turbos for the time being since he only drives the vehicle a short distance to work. So the car was not running and we had no idea turbos were bad. And your husband was informed by every step we took. And when you came I. To the shop I explained an d showed you the old engine and the bent valves. If there is any thing we can do to help you in this matter please let us know.
Hello Mr Irvin. Sorry to hear that you had less than perfect experiance when you visited our shop. We strive to give the best customer and auto sevice possible to all our customers. We thank you for your recomendations, and hope you have a better experiance on your next visit.
Excellent customer service
Rated 5 Stars always😊