Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

149 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


MH
Michael H.
Las Vegas, NV
BMW 6 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Michael said he received good service , a call back, everything was good.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
North Las Vegas, NV
BMW 740Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Robert said the super staff did a good job for a fair price.
This review was collected via phone interview by Customer Research Inc.

TW
TERRY W.
Henderson, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Super service
Fast reliable service, well informed !!!

TM
Tarun M.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Tarun said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Service
Honestly the best shop in town, I feel that they care more about the customer and building a relationship than just fixing and changing I’ll give 10 stars if I could

RM
Ryan M.
Las Vegas, NV
BMW M4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Ryan said the staff is very knowledgeable. He mentioned that the service center uses the latest tools and is very affordable.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Jordan said they are the best and they are convenient. He said he appreciates it.
This review was collected via phone interview by Customer Research Inc.

SI
Stephan I.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Stephan said this business provided the best service.
This review was collected via phone interview by Customer Research Inc.

ML
MANOLO M DIZON L.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Very professional
The price is reasonable, they will help you just ask question and they answer right away.

CG
Charles G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Charles said the business provides good service and the staff are up front.
This review was collected via phone interview by Customer Research Inc.

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Service
Always taking care of costumers 👍🏽

GN
Gabrielle N.
Las Vegas, NV
BMW 740Li xDrive
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Gabrielle said they always take care of her, and explain everything that's going on.
This review was collected via phone interview by Customer Research Inc.

JB
Joelle B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Joelle said she appreciated the staff kept in touch with her via text, which is more convenient for her than talking on the phone. She likes that they give her all the prices up front and ask her if she wants to go ahead with various services. She also really likes the way their receipts summarize which services she will need in the future. She added she thinks Sam is cool and loves the way he explains which problems are urgent and which ones she can hold off on for awhile.
This review was collected via phone interview by Customer Research Inc.

MP
MARIO P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
alternator problems
i took my car for a diagnostic at BMW ONLY because my car was acting weird with rpm’s and the check engine light came on, Victor came right away and check the problem and it came out to be the alternator was bad,so he told me to change it because my car was running on the battery it self.and he told me that it will be ready before 5pm.
and that’s what happened i left the car there and i received a call around 4:30pm that my car was ready and i can pick it up.

Once again the team at BMW ONLY took the time to check my car and explained everything that was wrong with it and it got fixed quick and got ficed the right way. I AM VERY HAPPY WITH THE CUSTOMER SERVICE AND THE PROFESSIONALISM OF THE BMW ONLY TEAM.
THANK YOU ONCE AGAIN FOR THE INCREDIBLE JOB YOU GUYS DID ON MY CAR

JG
Joseph G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/03/2019 Category: Service
Joseph said the business was good, the facility was a bit small that's about it.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Nevada
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Susan said this business was very knowledgeable and honest. She won't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

NS
NOEL S.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Owner really care about his customers
Well is a group of good mechanics in BMW ONLY and they know what the doing, am a customer since they open and is the only place where I take my BMWs, excellent Quality job I trust this place, they are BMW Masters, definitely is the right Place to take your car they really knows BMWs, thank you Victor

ST
SHIRLEY T.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Oil change
Excellent service!

JB
Juan B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Juan said that he was quoted a fee for a 1 hour job but it took 2 and a half hours for them to finish the job. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Kennesaw, GA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Kevin said the business is more honest than others and they try to help out with the problems, instead of just getting money out of him. They do not up sell or do rush jobs to just get the customer out the door.
This review was collected via phone interview by Customer Research Inc.