Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

131 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JB
Juan B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Juan said that he was quoted a fee for a 1 hour job but it took 2 and a half hours for them to finish the job. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Kennesaw, GA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Kevin said the business is more honest than others and they try to help out with the problems, instead of just getting money out of him. They do not up sell or do rush jobs to just get the customer out the door.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Las Vegas, NV
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Service Beyond Reproach
Throughout my life I have tried many service centers. BMW Only is by far the number one BMW Service Center. When you see people driving in from out of state to have their cars servived. You know you have found the right place. Victor the owner and his team of technicians are a very dedicated and trustworthy group.

FJ
Fernando J.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Fernando said the staff was prompt and provided good service overall.
This review was collected via phone interview by Customer Research Inc.

PR
PHILIP R.
Henderson, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Honest mechanics
Very knowledgeable BMW mechanics that will not over bill you.

BL
Brock L.
Las Vegas, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Brock said overall he's happy with the business but he is not sure if the issue his vehicle was having is totally fixed or not.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Las Vegas, NV
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
John said he needed a rental vehicle and their facility does not offer rentals. He said everything was done professionally and they were priced right.
This review was collected via phone interview by Customer Research Inc.

ML
Malik L.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Malik said the service took longer than expected, and none of the fluids were topped off.
This review was collected via phone interview by Customer Research Inc.

MV
MATTHEW ALAN V.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Best in Town
This shop is fantastic. Highly skilled, honest, fast and priced fair.

VP
VASILY P.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Affordable and quick service
They are amazing. Anytime I need work done on my car I take it to BMW only. They are honest and do great work.

BC
Benson C.
Henderson, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Benson said the business always takes care of him and is very fast.
This review was collected via phone interview by Customer Research Inc.

HG
Hans Bismarck G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Car shop you can trust
Reasonable price, honest mechanic and trustworthy. I feel at ease here than the dealership

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
oil Leak
Honest and great costumer service

RG
Raymond G.
Logandale, NV
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Raymond said the staff did detailed work and was honest. They told him everything upfront and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Henderson, NV
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Daniel said that he went back to use the staff's services, because the last time he went, he had fantastic service. So from now on, they're the only people he'll go back to because they provide excellent service.
This review was collected via phone interview by Customer Research Inc.

MP
MARIO P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
e90 335xi
I took my car to BMW ONLY because of and missfireing isue that i didn’t know where is coming from and the team at BMW ONLY jumped right away on the problem and with all their knowledge and experience they fix it and my car is running like a champ once again.
Thank you BMW ONLY for the excellent service and the amazing job you guys did.
if you need work done on you BMW the right way not the easy and the fast way this is the place to go,i love the work and the customer service the team at BMW ONLY give me every time i bring my car for service,or an issue that needs a special attention.

ES
Edward S.
Las Vegas, NV
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Edward said it was really good.
This review was collected via phone interview by Customer Research Inc.

RK
Rama K.
Las Vegas, NV
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Rama said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Las Vegas, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Terry said both Victor and the staff take good care of her, They are honest, and the price is fair.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Las Vegas, NV
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Eric said the customer service is always great. He stated that he loves the guys that work on staff and that they do a great job and it is always fair priced.
This review was collected via phone interview by Customer Research Inc.