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Bob Baker Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,078 Reviews)
64
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Score Details

5 stars
85%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
183
Total ReScores™
4.8
ReScore™ Average
64
Net Promoter Score ®

Business Details

About

At Bob Baker Hyundai, we are dedicated to providing you the best vehicles at the best prices possible, with award winning customer service. We stand behind our products and our customers. At Bob Baker Hyundai, we are dedicated to providing you the best vehicles at the best prices possible, with award winning customer service. We stand behind our products and our customers.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(760) 929-4900
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* No Time Zone provided
5285 Car Country Drive Carlsbad, CA 92008
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,078 Reviews)
Write a Review
Recent Reviews
DG
gravatar
Daria G.
Oceanside, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2023
0
Category: Service
Ioniq5 is a lemon, been in service for 2 months and counting
Our Ioniq 5 has been there for 2 months for service, I have not received a single update on timing, when it will be done, etc. In the meantime we've paid $8,000 for a rental car with promises of reimbursement since the battery issue its being seen for is under warranty, but have not received a penny. I call regularly and leave voice messages but no one calls back and I cannot reach a live person in the service department, and we're still making $875/month car payments, this honestly feels like theft. Also the Ioniq5 is a total lemon, the battery keeps dying, we pay to replace it at our own expense - bought the car in July 2022 and its been in the shop for repairs 4 times in less than a year, but they can never fix it and give it back still with battery issues. Also back up camera just says, "feature currently unavailable" about 50% of the time.
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