Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

1031 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.3500023/5Overall Rating 4.3500023/5Overall Rating 4.3500023/5Overall Rating 4.3500023/5rating 4.3500023
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
90% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


CP
Charles P.
Winston Salem, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Service
Service like this creates loyalty from customers.
Michael E. from Bob King Hyundai responded on 09/17/2018

Thank you so much for the kind words. We do look forward to seeing you!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

DS
Don S.
Clemmons, NC
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Don’s Review
Service tech, quality of service performed.
Michael E. from Bob King Hyundai responded on 09/17/2018

Thank you for the great feedback.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

MM
Melvenia M.
Winston Salem, NC
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Blessmel M
The service department was nice to work with and reasonable
Michael E. from Bob King Hyundai responded on 09/14/2018

Thank you, we hope to see you for your future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

TC
Tom C.
Winston Salem, NC
2007 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
10+ years of reliable service and quality care.
I've been relying on Bob King Hyundai to service and maintain my vehicles for over 10 years, and I have no complaints! I have over 207,000 miles on the Entourage I bought from Bob King and over 100,000 miles on my wife's Chevy that is serviced there.
Michael E. from Bob King Hyundai responded on 09/13/2018

Thank You!! we are looking forward to many more years together.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

Verified Customer
Winston Salem, NC
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service
Great service! Recommend them
Michael E. from Bob King Hyundai responded on 09/13/2018

Thank you. 

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

LH
Latoya H.
Winston Salem, NC
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Good experience
Would come again
Michael E. from Bob King Hyundai responded on 09/13/2018

We look forward to seeing you again.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

AJ
Amanda J.
Winston Salem, NC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Fixed!
They fixed my car in one hour, when another dealership had my car for almost one month total, spread out over three different visits...and never fixed a thing.
Michael E. from Bob King Hyundai responded on 09/13/2018

We are happy to hear from you, Thank you. We hope to see yopu for your future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

JB
Jasmine B.
Winston Salem, NC
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018
1st Oil Change
Speedy service, nice amenities, and great customer service; it was more than I expected.
Michael E. from Bob King Hyundai responded on 09/07/2018

Thank you very much.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

Verified Customer
Greensboro, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great Experience!
Great service department!
Michael E. from Bob King Hyundai responded on 09/07/2018

Thank you!!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

ES
Eugene S.
Greensboro, NC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
2015 Genesis 30K service
Professional, courteous staff. Prompt attention to my service concerns. All service items explained in detail and I was advised of future routine maintenance needed.
Michael E. from Bob King Hyundai responded on 09/07/2018

Thank you for the great feedback.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

Verified Customer
Winston Salem, NC
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Fast Service
Dropped the car off without an appointment. They diagnosed the issue the day it was dropped off and had it fixed the next business day.
Michael E. from Bob King Hyundai responded on 09/06/2018

We are gald to hear that everyrthing went well. Thank you.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

JB
Jasmine B.
Winston Salem, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
1st Oil Change
Service was better than expected.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2018 Category: Service
1st Oil Dealership Change
1st Oil Dealership Change went well. I scheduled my next one before leaving.
Michael E. from Bob King Hyundai responded on 09/05/2018

Thank you for your feedback. I did try to reach you about your experience. Please allow me a moment of your time to review your visit.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Michael E. from Bob King Hyundai responded on 09/06/2018

Thank you for taking my call today, I am glad to hear that everything was actually good. We do look forward to seeing you for your future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861
Michael E. from Bob King Hyundai responded on 09/07/2018

Thank you!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

TH
Tom H.
Walkertown, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Regular service call
Much better service than my last visit.
Michael E. from Bob King Hyundai responded on 09/04/2018

Thank you for the feedback, We have been working hard to improve our service processes, I am glad it shows. We do look forward to seeing you for your future service needs.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

LS
Laquinta S.
Winston Salem, NC
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Pretty Good
Facility nice and clean. Staff pleasant.
Michael E. from Bob King Hyundai responded on 09/04/2018

Thank you for the feedback, as I understand Robert has this back on track.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

JR
Judith R.
Winston Salem, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
My car
Great
Michael E. from Bob King Hyundai responded on 09/03/2018

It is great to hear from you, Thank you!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

SK
Sophia K.
Keller, VA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Oil change
My windshield wiper fluid was empty the next day after I got a oil change. I did call the service department and let them know. Just makes me wonder if they checked everything they should check on a oil change. I will still return, just hope there is a follow up or make sure the technician knows what he missed.
Michael E. from Bob King Hyundai responded on 09/03/2018

Thank you for ther feedback. I am sorry this was missed, and yes, we will follow up witht he tech. 

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

CP
Charles P.
Winston Salem, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Service
As usual, service provided was outstanding and the people providing it were even better. Only wish a car with 69K miles wouldn't need a $184 new harness for a rear light!!
Michael E. from Bob King Hyundai responded on 08/31/2018

Thank you for yopur feedback. We wish we could have had better news. Otherwise your vehicle seems to be in good shape. We will see younext time.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

SP
Sun P.
Winston Salem, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Great service
Everything was really great!
Michael E. from Bob King Hyundai responded on 08/31/2018

Thank you for the kind words.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

Verified Customer
Asheboro, NC
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Service
Nice people found another problem and had it fixed under warranty also
Michael E. from Bob King Hyundai responded on 08/31/2018

Thank you for your feedback and yur business.

Michael Evans
Service Director
Bob King Hyundai
336.724.2861

PS
Priscilla S.
Yadkinville, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Great Service!
As always, I have had excellent service at Bob King Hyundai.
Michael E. from Bob King Hyundai responded on 08/30/2018

It is great to hear from you, Thank You!!

Michael Evans
Service Director
Bob King Hyundai
336.724.2861