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Bob Rohrman Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,392 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
56
Total ReScores
4.3
ReScore Average
78
Net Promoter Score ®

Business Details

About

The Bob Rohrman Hyundai service center is staffed with expertly training and professional personnel who provide the highest quality Hyundai repairs and maintenance. The Bob Rohrman Hyundai service center is staffed with expertly training and professional personnel who provide the highest quality Hyundai repairs and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(765) 448-1502

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
304 Sagamore Parkway North Lafayette, IN 47905
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,392 Reviews)

TW
gravatar
Travis W.
Lafayette, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/10/2022
0
Category: Service
The process has been a nightmare
First of all our salesman was great. We had a trade in that was worth more than the car we was purchasing. Our trade in was paid off so it was a trade that we are supposed to get money back on. We never seen anyone from finance and they had our salesman who was new take care of the paperwork. We was back in there 3 separate times for things finance failed to give him.
Our car has the LoJack app and we couldn’t figure out why after 2 weeks we could not get it to work. I go in to find out that finance never released it from their inventory. So we had a car that still belonged to the dealership even though it was paid off. Than come to find out the money we have been owed and was expecting in the mail never got sent because the car hasn’t been released.
I have tried to get this problem resolved but every time I try to call I’m on hold for at least 30 minutes. This has been terrible.
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