Shannon, Thank you for having us get your Jetta ready for the warm weather with a set of new tires. Every vehicle loves to have new "sneakers" and Spring is a great time to do so. We look forward to helping you again with your vehicle!
Kathy, We're happy to help you with your vehicle. What makes us a little different than other repair facilities: we assess the vehicle and let you make the decisions as to what recommended repairs get taken care of. A list of priority repairs are always taken care of first, then the rest get taken care of. We look forward to helping you again.
Theresa, We're so glad you gave us a try, and that you're happy with our services!! We appreciate your patronage and our greatest compliment (as we've said before) is a word of mouth referral! We look forward to helping you again when you need our help. Happy Spring!
Sam, Thanks for searching us out! We hope that our website is easy to use and you find our reviews, ease of an on-line appointment and informative information. We're happy to help keep your Jeep running in top shape, Bobby is a FANTASTIC JEEP Mechanic - but you already know that :)
We look forward to helping you again in the future, Happy Spring!!
Tom, We're happy to hear that you are so happy!! We do care about our customers and their vehicles, that is why our message is: "Where Customer Satisfaction is Job One"!!
Hi Jill, Thank you for your kindness to our shop. We try to do more educating than scolding. We don't want anyone to break down for something that we can help you prevent. Our thought process is that the more educated our customers are, the better choices that they'll make and understand the repairs that are made. We look forward to helping you again with your very cute Scion! We know that you love your vehicle and want you to have it in perfect running condition!!
Hi GJ, We are always more than happy to help you with either the Soul or the Vibe!! Please don't hesitate ever to give us a call when you need service. We'll be there for you to help any time.
Bob and Joey, Thank you so very much for your continued patronage and spreding the word about B.A.C. to all you know. We greatly appreciate it, and it is our greatest compliment! We'll be here when you need us again.
Krystle and Trevor, Thanks so much! We look forward to helping you in the future!!
Devan, Thanks so much!! We're glad that your Mazda is happy and running well. We look forward to helping you in the future! We'll see you again when you need us.
Marjorie, Thank you! We do care about our customers, it's a very important aspect of our business. We look forward to helping you again in the future.
David, Thank you for trusting us with your vehicle. We look forward to helping you again in the future.
Logan, We hope that the Honda is happy with its new set of tires! We thank you for trusting us to take good care of you and your vehicle! We're here for you when you need our help again.
Phyllis and Don, We're happy to hear this! Hoping that your truck is nice and warm and is running like a champ. We look forward to helping you again!
Jodi, We're hoping that the Sable is nice and warm now. We're glad that we could help you with it. We're here for you when you need our help again!
The way I see it: If you purchase a spanking new vehicle from a dealer go on & let them repair in under their warranties. You will participate in that 10% top pay economy and have the privilege of replacing that vehicle every 30-50k miles.
One the other hand, some of us are in that market or economy. We are part non-disposal economy, value driving our vehicles 200k, 300k, even 500k miles! This is when NAPA auto care economy is so critical. Plain people trying to live solvent, be responsibly, good value, and environmental responsive find Napa shops like Bobby's Auto Care great for the community. Plus it's supporting MAIN street not Wall Street, it supports local working couples and families to enterprise.
After getting slammed by a truck and having to replace our vehicle, we had Bobby do a Used Car Inspection to obtain the NAPA checklist (hopefully green squares)... Bobby found a minor issue. When we chose our mechanic we want consistent service and maintenance, without the inadequate dealer checklists that fuel fear and new car sales.
My Suggestion for NAPA Auto Care is to work out a enterprising deal with auto manufactures to allow warranty PARTS to be serviced on used vehicles not in the dealer economy to be serviced through your shops. The VIN# follows through all the databases.
Hi GJ, you are correct with the VIN#, and it is very important that we use it to insure that we get the proper parts for the specific vehicle. We always offer a pre-purchase inspection for any and all. We feel that it is very important, there are untruthful situations out there and for a small fee, Bobby's Auto Care can take a few minutes and have a look under the vehicle in question. We can not foresee what the interior motor or transmission may choose to do, but having a look under the vehicle can make or break a sale. The educated customer is a happy customer. With regular care to your vehicle, there is no reason that a vehicle could not go past 200K, 300K, or 400K. Our 1995 Jeep has over 420K and still has the original motor! That is a testament of proper maintenance. Yes, it has had some repair, but that is normal wear and tear and to be expected. Yes, it has some rust on the body, but the most important is not having any frame rot or major rust. The frame could be described as a vehicle's skeleton. Good bones are very important. It goes without saying that vehicle maintenance is so very important to its longevity......
Hi Preston, We're so glad to hear that you are happy with our services to the Nissan. We certainly look forward to helping you again with anything that you may need.