Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

628 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


KC
Karen C.
Bolton, CT
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Karen said they did a very quick job, that was done well, so she has no complaints.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Hebron, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
Spoke with Dawn. She said everybody was very friendly and they try to do the best job they can do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
Bolton, CT
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
Peter said they took him in right away. He didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Bolton, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
John said the business was great and would recommend the business to anyone.
This review was collected via phone interview by Customer Research Inc.

MM
MARIE M.
Vernon, CT
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014
customer service
repair completed in short time, reasonable price

CF
Charles F.
Andover, CT
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Charles said the overall experience with the facility went well.
This review was collected via phone interview by Customer Research Inc.

JH
Joan H.
Manchester, CT
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Joan said this business always provides good service, are on time and polite.
This review was collected via phone interview by Customer Research Inc.

AG
Amy G.
Manchester, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Amy said they were quick, very friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

CM
CAROL M.
Tolland, CT
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Professional plus customer friendly service.
The staff was professional and friendly. Since the service we required was extensive, I especially appreciated being driven home and picked up when our car was ready.

SP
SCOTT P.
Manchester, CT
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Good job
Less than 10mins to get my emissions tested. Great work.

LC
LORETA C.
Columbia, CT
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2014
Very helpful!
Ed has been wonderful! Friendly, helpful and understands. Colleen is great!
Gary B. from Bolton Motors responded on 07/22/2014

Both Colleen and I appreciate the kind words. We always strive to make our customer visits to the shop a great experiance .
Thank You Ed Bolduc Shop Manager


PP
PAT P.
Coventry, CT
Chevrolet Impala
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/19/2014
thiefs!!!!!!!!!@
Rude and badvservice. Will never come back
Gary B. from Bolton Motors responded on 07/22/2014

As the store manager I am very sorry you had a bad experiance here. I am very conserned when one of our customers was not happy with the service they have received here. I have looked back at our records and looked at the work we performed on your vehicle. Unfortunately I can not find anything out of the ordinary. I can see that we did a brake inspection and then brake pads and rotors and all work was approved prior to us doing it. If there is anything I can do to rectify the issues I would like the opportunity to do so.
Thank You Ed Bolduc Store Manager


VS
Vincent S.
Bolton, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Vincent said it was very good and he had no problems.
This review was collected via phone interview by Customer Research Inc.

WR
Will R.
Bolton, CT
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2014 Category: Service
Will said this business is quick.
This review was collected via phone interview by Customer Research Inc.
Gary B. from Bolton Motors responded on 07/22/2014

Thank you for the rewiew


JR
Jonathan R.
Coventry, CT
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Spoke with Gerry. She said this business is a very courteous, well-established and an honest place to go.
This review was collected via phone interview by Customer Research Inc.
Gary B. from Bolton Motors responded on 07/22/2014

We feel that honesty and being courteous are the top two things that matter. We are happy that our customers are noticing. Thank you very much for the wonerful review


JB
James B.
Bolton, CT
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
Spoke with Colleen. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Gary B. from Bolton Motors responded on 07/22/2014

Thank you Bombria family we always like to see you when you come in for service. Thank you very much for the reveiw


JP
James P.
Bolton, CT
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
James said he had no problems. They took care of him right away. He uses them all of the time.
This review was collected via phone interview by Customer Research Inc.

MR
Mae R.
Bolton, CT
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Mae said she was very pleased.
This review was collected via phone interview by Customer Research Inc.

AG
ANNE G.
Manchester, CT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014
Quick, Friendly Service
They are helpful, and do a great job everytime.
Gary B. from Bolton Motors responded on 07/08/2014

I would like to take a moment to thank you for your review. Every customer is very important to us and we are always happy when we hear from one and they had a great experience like you did.


MS
Manni S.
Connecticut
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014 Category: Service
Manni said they were efficient and quick. They kept him informed about the service.
This review was collected via phone interview by Customer Research Inc.
Gary B. from Bolton Motors responded on 07/08/2014

Thank you for your reveiw.We are always very happy when we can make a customers experience positive.


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