Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

636 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DS
DENNIS/KATHLEEN S.
Coventry, CT
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Friendly and quick service,
Emission test completed quickly
Ed C., General Manager from Bolton Motors responded on 03/29/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

EK
ERIC K.
Manchester, CT
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Excellent. Emissions test in and out in about 10 mins
Great fast professional friendly.
Ed C., General Manager from Bolton Motors responded on 03/26/2018

Good morning Eric,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LO
LORRAINE O.
Stafford Springs, CT
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
My first time into Bolton Motors...
Came in for emissions testing. Was taken promptly and there were parking spots reserved for this purpose. Was checked in promptly and in a friendly manner. Waiting room was spotless. Back on my way in less than 30 mins, easily. Nicely done!
Ed C., General Manager from Bolton Motors responded on 03/26/2018

Good morning Lorraine,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JA
Joann A.
Andover, CT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Joann said they are very good at explaining what is wrong with the vehicle. The invoices are very detailed and clear. They list all of the details of the service. The technicians advise the customers what should or should not be done, to prevent future service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/26/2018

Good morning Joann,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

DK
daniel k.
Manchester, CT
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2018 Category: Service
Daniel said the customer service was good but it was a little pricey.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/22/2018

Good morning Dan

We perform a brake inspectio to inform you of your bake needs 
if you have brake work done here we deduct 50 % of of your inspection cost. All of our technitions are ase certified and do need to be paid for there time.

Thanks so much for the  review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

VC
Virginia C.
Bolton, CT
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Virginia said the staff were clear, polite, and did a job well done. She hopes they stay in business forever so she can keep going there.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/20/2018

Good afternoon Virginia,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

DP
DAVID P.
Vernon Rockville, CT
INFINITI M56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Great Experience - CT Emissions Inspection
I was in and out in 10 minutes. Nice people to work with.
Ed C., General Manager from Bolton Motors responded on 03/19/2018

Good morning David,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CH
Cathy H.
Coventry, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Cathy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/19/2018

Good morning Cathy

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

BV
Bob V.
Middletown, CT
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Bob said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/19/2018

Thanks Bob,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AB
Alyson B.
Andover, CT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Alyson said the staff were friendly and provided good service. She didn't have any issues during her visit.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Alyson,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

CL
Cara l.
Manchester, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Cara said this facility did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Cara,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

AS
Artur S.
Connecticut
Volkswagen GLI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Artur said the service was quick and the vehicle is running great.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Arthur,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

NM
NANCY M.
Coventry, CT
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Consistently Dedicated to Customer Service!
Without exception, every visit I have made to Bolton Motors has been positive and exceeded my expectations. The people are friendly, caring, efficient, and knowledgeable. (If they'd just spell their outdoors MAINTENANCE banner correctly, they'd be perfect!) :D . Absolutely, I would recommend them to a friend, and I do.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Nancy,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

EH
EMILY H.
Manchester, CT
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Easy Breezy Emissions Testing
Bolton Motors always provides speedy, knowledgeable and friendly service! Was in and out for my emissions testing in no time.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Emily,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

KC
KEVIN C.
Bolton, CT
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Emissions test
I arrived in the am (no appointment) and was taken in immediately. Very pleased with the duration of my visit and the professionalism received.
Ed C., General Manager from Bolton Motors responded on 02/20/2018

Good morning Kevin,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

KP
KYLA P.
Bolton, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2018
Fast and friendly service.
You always get greeted with a smile.
Ed C., General Manager from Bolton Motors responded on 02/20/2018

Good morning Kayla,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

L
Kimberly L.
Manchester, CT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Kimberly said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 03/12/2018

Good morning Kinberly,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HW
Henrietta W.
Coventry, CT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Henrietta said she was happy with the service. She has gone to this business for years. The employees were very good.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 02/20/2018

Good morning Henrietta,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

KH
Ken H.
Manchester, CT
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Spoke with Carol. She said this business took in her vehicle and got to work right away. They drove her husband home. The vehicle drove beautifully when she got it back.
This review was collected via phone interview by Customer Research Inc.

SC
Sarah C.
Bolton, CT
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Sarah said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 02/15/2018

Good morning Sarah,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

Displaying Review 101 - 120 of 636 in total