Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

469 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SM
SILVER M.
Auburn, ME
Toyota Corolla
Verified
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07/21/2014
Another hit performance
"What would be most convenient for you?" could well be the slogan of Bonneau's Garage.

RO
RICHARD and VIRGINIA O.
Lewiston, ME
Ford Ranger
Verified
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07/17/2014
The knowledge and care taken on my vehicle
Bought in for oil change and also got a tire changed that was not scheduled. Thanks to the caring for our vehicle.

DH
DONNA H.
Auburn, ME
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014
accurate service by polite, friendly people
always dependable and prompt

KB
KEN B.
Turner, ME
Subaru Baja
Verified
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07/11/2014
AC replacement
Had scheduled the replacement of the AC compressor in my Subaru a week earlier. Frank called with a price. He called me back later with a problem with obtaining a compressor at the original quoted cost. We agreed on what to do and what the cost increase would be. Once the job was done, the labor time came in less than the quoted "book" time so Frank adjusted the final bill to be much closer to what we orginally talked with the initial estimate. Very trustworthy establishment. I have no quams giving recommendations for this establish and Frank and Ted.

GB
GREG and JESSICA B.
Lewiston, ME
Toyota Camry
Verified
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07/09/2014
extra miles
these guys go the extra mile with their customers!

PM
PAUL and DEBBIE M.
Lewiston, ME
BMW 328i
Verified
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07/08/2014
Great service
As always, the sevice and diagnostic accumen is outstanding

VL
VANCE and STACEY L.
Turner, ME
Nissan Pathfinder
Verified
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07/04/2014
Trustworthy Mechanics
Bonneaus is always great. Today they gave me a sticker quickly and fixed a rattle at no charge. They are the best!

CH
CARL J. H.
Auburn, ME
Mitsubishi Eclipse
Verified
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07/04/2014
friendly exceptional service
Fantastic customer service. Very quick. Reasonable priced. Very local no chain store. I tell all my friends about the garage.

AO
Audrey O.
Auburn, ME
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014 Category: Service
Audrey said she called this business after she broke down on the side of the road. They picked her up and got her in right away. They were super helpful. They showed her the broken part they had to replace in order for her to understand what was going on.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Mercedes-Benz E320
Verified
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06/23/2014 Category: Service
Spoke with Maria. She said this business treated her really well.
This review was collected via phone interview by Customer Research Inc.

AW
ANITA W.
Auburn, ME
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014
We're fans
They are good people who do fine work. If the repair would be more expensive than they had suggested, they call and talk about it. Fans for maybe 30 years and in three locations. They are our "go to" guys.

RN
Randy N.
Fairfield, ME
Saturn SL
Verified
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06/19/2014 Category: Service
Spoke with Solomon. He said Bonneau is an excellent small business owner. He is in awe of his great customer service because he treats him fairly.
This review was collected via phone interview by Customer Research Inc.

ML
Marcel L.
Lewiston, ME
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2014 Category: Service
Marcel said he has been going to this business for 35 years.
This review was collected via phone interview by Customer Research Inc.

RB
Russell B.
Lewiston, ME
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2014 Category: Service
Spoke with Carol. She said she has been going to this business for many years and she is satisfied with the work they did.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Lewiston, ME
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2014 Category: Service
Richard said he likes how they interact with their customers. They tell him what is actually wrong and get straight to the point. They have great service and nice people.
This review was collected via phone interview by Customer Research Inc.

DD
DON D.
Lewiston, ME
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014
price, service and workmanship
I've been a customer for a couple of years now and have been very happy with the service and workmanship. I trust Frank and trust is something earned, not freely given.

SH
SARAH H.
Auburn, ME
Ford Focus
Verified
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06/06/2014
Trustworthy, dependable service. it is a pleasant experience and i always know that i csn trust thst my vehicle is safe for the road. The people are gret!
You can count on the job getting done well. I love the reminders about my car nneeding an oil change! The owners are knowledgeable and very pleasant to work with.

JB
JOE , KARLA and KARA B.
Paris, ME
Buick LeSabre
Verified
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06/06/2014
just as expected.
Got the usual good job by good people. It was a Frank experience !

RB
Richard B.
Lewiston, ME
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2014 Category: Service
Richard said he got good service. He was a little confused with the assessment at first, but they took care of it.
This review was collected via phone interview by Customer Research Inc.

CP
CHRIS and ZOANNE P.
Lewiston, ME
Volkswagen Cabriolet
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2014
Annual Inspection
Visit was very efficient and painless. I was in and out within 30 minutes. Good work at a fair price.

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