Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

670 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.2941188/5Overall Rating 4.2941188/5Overall Rating 4.2941188/5Overall Rating 4.2941188/5rating 4.2941188
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
93% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


SR
Susan R.
Roscoe, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Everyone is so friendly
Everyone I've dealt with has always been helpful and polite. Service is performed in a timely manner.

MP
Michael P.
Janesville, WI
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Sevice
Timely, friendly device every time.

NB
Ned B.
Verona, WI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Small town feel
great service

JW
James W.
Fontana, WI
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great service
You keep my car in great running order.

Verified Customer
Middleton, WI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Service
Great service!
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/16/2018

Thank you so much for the fantastic survey. We really appreciate you coming so far to have us service your vehicle. Take care until next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

JC
Joan C.
Whitewater, WI
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Excellent service!
Boucher Hyundai in Janesville performed extremely well during my recent service. Special kudos to Brian King.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you so much for the great comments and excellent survey score! We look forward to seeing you again next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

JM
Joseph M.
Jefferson, WI
2012 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
coolant and oil change
service seems ok
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you so much for taking the time to complete our survey. We really appreciate your business and look forward to seeing you again next time. Please feel free to let us know how we can earn a perfect score for next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

DB
Daniel B.
Delavan, WI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
50000 check up
We don't mind waiting because we go across the street to subway for lunch. Also the work done is always good and we are very pleased with the service.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you so much for another perfect survey. We really appreciate your business and look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

BW
Brenda W.
South Beloit, IL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Always feel welcome.
Always feel at home while waiting for my service to be finished.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you so much for the great comments and perfect survey score! We always look forward to seeing you for your car care needs. Take care until next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

MC
Margaret C.
Janesville, WI
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Repair
The repair was quick and I was prepared ahead of time for it so knew how long to expect it to take and the cost.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you so much for the fantastic review. We are so happy things went well and we look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

RW
Robert W.
Clinton, WI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service
Service was timely and efficent....friendly people....Will be back
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/15/2018

Thank you for the excellent review. We look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

Verified Customer
Fontana, WI
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
2012 Sonata
They take good care of my care.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/09/2018

Thank you so much for the fantastic review! We really appreciate your business and look forward to seeing you for many more miles!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

SC
Susan C.
Evansville, WI
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Susan C.
Great customer service!
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/09/2018

Thank you so much for the excellent review. We look forward to seeing you next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

Verified Customer
Beloit, WI
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
After 13 years still get recall notices
While it took awhile to get the part service was done promptly!
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/08/2018

Thank you so much for taking time to complete our survey, we really appreciate it. It's great to see that Hyundai is committed to keeping you safe in their product, even after 13 years! Take care until next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

SL
Steven L.
Whitewater, WI
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Professional services
Appointment was made at a convenient time for me. The staff was professional in every aspect.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/08/2018

Thank you so much for the fantastic review! We really appreciate your business and look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

MC
Marlin C.
Darien, WI
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
review
everything was fine
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/04/2018

Thank you so much for the fantastic review. We appreciate the distance you travel to see us and look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

MC
Margaret C.
Janesville, WI
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Great service
They don't pressure me but make me aware of what services I need going forward.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/03/2018

Thank you so much for the great review. We appreciate your business and look forward to seeing you again, next time!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

Verified Customer
Beloit, WI
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
great work...honest
these guys are great in service every time I go there. Brian King is very good to work with and really makes it easy for your service.
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/03/2018

Thank you for the fantastic review! We always look forward to seeing you and can't wait to see you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

Verified Customer
Lake Geneva, WI
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Service Appointment Feedback
Adam Santas does an outstanding job in scheduling and coordinating my service appointment
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 10/03/2018

Thank you so much for taking time to review us. We appreciate the fantastic review and can't wait to see you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com

JM
John M.
Janesville, WI
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Great customer service in service department.
Excellent
BRIAN J K., Service Manager from Boucher Hyundai of Janesville responded on 09/28/2018

Thank you so much for the excellent review, John. We value our customers and look forward to seeing you again!

Sincerely,

Brian King
Service Manager
Boucher Hyundai of Janesville
608-750-1200
brian.king@boucher.com