Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 6 days ago

Reviews


DR
David R.
Discovery Bay, CA
Ford Crown Victoria
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
David said the staff seemed like honest, down-to-earth, hardworking and understanding people. He really appreciated them.
This review was collected via phone interview by Customer Research Inc.

SG
Sergio G.
Brentwood, CA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sergio said the staff give good customer service.
This review was collected via phone interview by Customer Research Inc.

BG
Blair G.
Brentwood, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Blair said the customer service was great. The service repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Sunol, CA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Steven said the staff were really nice and so far everything seems to be working well.
This review was collected via phone interview by Customer Research Inc.

BE
Bill E.
Brentwood, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bill said this business rebuilt his transmission. They were nice.
This review was collected via phone interview by Customer Research Inc.

VG
Victor G.
Brentwood, CA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Victor said the service was good. The staff accomplished the task he asked them to perform.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Oakley, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Steve said the business was great and he liked it. He said it was good and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

SO
Sean O.
Brentwood, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Sean said the staff did a really good job, they did what they said they would, and this is his fourth transmission he's brought for them to work on.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Brentwood, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Joe said this business did a good job and they were fair. He was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

KI
Kyle I.
Brentwood, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Kyle said he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

CG
Cesar G.
Discovery Bay, CA
Ford Expedition EL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Cesar said the employees had good service.
This review was collected via phone interview by Customer Research Inc.

EP
Ernie P.
Discovery Bay, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Ernie said they were courteous and checked in with him, first, before doing the work. They allowed his brother-in-law to pick it up and he made the payment over the phone. There were no issues with this. The next day, he discovered a leak in the exhaust. When he called to let the business know, they told him to come back in and they would take care of it, no problem. They provided good service. They didn't give him any hassles or question him. They had great communication and follow through.
This review was collected via phone interview by Customer Research Inc.

LS
Less S.
Bethel Island, CA
Dodge Ram Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Karen. She said she was really happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

LN
Lori N.
Livermore, CA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Lori said the business was able to fix something that another auto mechanic wasn't able to figure out. They were very professional.
This review was collected via phone interview by Customer Research Inc.

JL
Jack L.
Brentwood, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Jack said he was totally satisfied with the service he received. The staff were very helpful.
This review was collected via phone interview by Customer Research Inc.

RI
Ramon I.
Brentwood, CA
Pontiac GTO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Ramon said the staff were really nice, straight forward, and that his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Discovery Bay, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Greg said the business was very professional, outstanding and explained everything.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Brentwood, CA
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Steve said this business has good service.
This review was collected via phone interview by Customer Research Inc.

VC
Veronica C.
Antioch, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Veronica said everything was fine, except her vehicle is making a grinding noise again. She plans to bring up the issue during her two week check up.
This review was collected via phone interview by Customer Research Inc.

IC
Isidro C.
Oakley, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Isidro said he was very happy with the work.
This review was collected via phone interview by Customer Research Inc.