Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

502 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review 24 days ago

Reviews


BH
Bill H.
Brentwood, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said the business is really good. They are all nice. He does have to go back, as there seems to be an issue.
This review was collected via phone interview by Customer Research Inc.

TP
Todd P.
Brentwood, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Todd said the business was honest with him about his vehicles needs.
This review was collected via phone interview by Customer Research Inc.

RI
Ramon I.
Antioch, CA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Wow. Best around
I was truly scared that I would not be able to find out what was wrong with my car as previous mechanic was unable to tell me. You guys let me know and got it repaired in no time. I’ve had my car back almost a week and am not having any issues at all. Thanks so much.

HL
Hailey L.
Brentwood, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hailey said the business was honest, straight forward and got the job done. Don was awesome.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Byron, CA
Dodge Nitro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Service
Brad said it took longer than what he was originally told and he wasn't communicated with so he had to call to get the status. Other than that he thought they were really friendly and nice.
This review was collected via phone interview by Customer Research Inc.

TR
Travis R.
Brentwood, CA
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Travis said he took his vehicle into the business to get his transmission fluids tested. His vehicle is still shifting funny. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

NL
Nino L.
Fresno, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Nino said the staff was great because he got right in, and the staff got the job done. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Discovery Bay, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Brian said his air conditioning is working, so far, after his service.
This review was collected via phone interview by Customer Research Inc.

DF
Donovan F.
Brentwood, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Donovan said he has been going to this business for quite some time to have his vehicle repaired and he has always had a good experience. Don and Johanna are great. This business is an awesome place to take a vehicle to get it fixed.
This review was collected via phone interview by Customer Research Inc.

BA
Brandon A.
Oakley, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Brandon said this business did a good job. They didn't keep calling him with more things wrong with the vehicle. The staff were precise and they found the problem and fixed it in a fair amount of time.
This review was collected via phone interview by Customer Research Inc.

SR
Sage R.
Brentwood, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Laura. She said the staff gave excellent and awesome customer service.
This review was collected via phone interview by Customer Research Inc.

HD
Hina D.
Oakley, CA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Hina said the staff was nice, and she would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Brentwood, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Donna. She said everything was very satisfactory. The only issue she had was the staff should have let her know they were keeping the vehicle longer than expected, she had to call to find out.
This review was collected via phone interview by Customer Research Inc.

DD
Dimas D.
Brentwood, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Dimas said he received very good treatment. The staff educated him about his vehicle's issues, and everything they found. The staff always call him about it.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Discovery Bay, CA
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
David said the staff seemed like honest, down-to-earth, hardworking and understanding people. He really appreciated them.
This review was collected via phone interview by Customer Research Inc.

SG
Sergio G.
Brentwood, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sergio said the staff give good customer service.
This review was collected via phone interview by Customer Research Inc.

BG
Blair G.
Brentwood, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Blair said the customer service was great. The service repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Sunol, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Steven said the staff were really nice and so far everything seems to be working well.
This review was collected via phone interview by Customer Research Inc.

BE
Bill E.
Brentwood, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bill said this business rebuilt his transmission. They were nice.
This review was collected via phone interview by Customer Research Inc.

VG
Victor G.
Brentwood, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Victor said the service was good. The staff accomplished the task he asked them to perform.
This review was collected via phone interview by Customer Research Inc.