Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

495 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review about 1 month ago

Reviews


BW
Brian W.
Discovery Bay, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Brian said his air conditioning is working, so far, after his service.
This review was collected via phone interview by Customer Research Inc.

DF
Donovan F.
Brentwood, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Donovan said he has been going to this business for quite some time to have his vehicle repaired and he has always had a good experience. Don and Johanna are great. This business is an awesome place to take a vehicle to get it fixed.
This review was collected via phone interview by Customer Research Inc.

BA
Brandon A.
Oakley, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Brandon said this business did a good job. They didn't keep calling him with more things wrong with the vehicle. The staff were precise and they found the problem and fixed it in a fair amount of time.
This review was collected via phone interview by Customer Research Inc.

SR
Sage R.
Brentwood, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Laura. She said the staff gave excellent and awesome customer service.
This review was collected via phone interview by Customer Research Inc.

HD
Hina D.
Oakley, CA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Hina said the staff was nice, and she would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Brentwood, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Donna. She said everything was very satisfactory. The only issue she had was the staff should have let her know they were keeping the vehicle longer than expected, she had to call to find out.
This review was collected via phone interview by Customer Research Inc.

DD
Dimas D.
Brentwood, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Dimas said he received very good treatment. The staff educated him about his vehicle's issues, and everything they found. The staff always call him about it.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Discovery Bay, CA
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
David said the staff seemed like honest, down-to-earth, hardworking and understanding people. He really appreciated them.
This review was collected via phone interview by Customer Research Inc.

SG
Sergio G.
Brentwood, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sergio said the staff give good customer service.
This review was collected via phone interview by Customer Research Inc.

BG
Blair G.
Brentwood, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Blair said the customer service was great. The service repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Sunol, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Steven said the staff were really nice and so far everything seems to be working well.
This review was collected via phone interview by Customer Research Inc.

BE
Bill E.
Brentwood, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bill said this business rebuilt his transmission. They were nice.
This review was collected via phone interview by Customer Research Inc.

VG
Victor G.
Brentwood, CA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Victor said the service was good. The staff accomplished the task he asked them to perform.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Oakley, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Steve said the business was great and he liked it. He said it was good and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

SO
Sean O.
Brentwood, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Sean said the staff did a really good job, they did what they said they would, and this is his fourth transmission he's brought for them to work on.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Brentwood, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Joe said this business did a good job and they were fair. He was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

KI
Kyle I.
Brentwood, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Kyle said he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

CG
Cesar G.
Discovery Bay, CA
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Cesar said the employees had good service.
This review was collected via phone interview by Customer Research Inc.

EP
Ernie P.
Discovery Bay, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Ernie said they were courteous and checked in with him, first, before doing the work. They allowed his brother-in-law to pick it up and he made the payment over the phone. There were no issues with this. The next day, he discovered a leak in the exhaust. When he called to let the business know, they told him to come back in and they would take care of it, no problem. They provided good service. They didn't give him any hassles or question him. They had great communication and follow through.
This review was collected via phone interview by Customer Research Inc.

LS
Less S.
Bethel Island, CA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Karen. She said she was really happy with the service she received.
This review was collected via phone interview by Customer Research Inc.