Brighton Auto Service Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

732 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
80% Business Response
Latest Review about 10 hours ago
MIKE M. on 11/20/2017
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"Service"
People. Professionalism
Vehicle: Audi A4
Service Date: 11/17/2017
Review Created: 11/20/2017 07:33 AM
TIM and KIM R. on 11/17/2017
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"Professional and Personable"
Used Btighton Auto Service to inspect a used car that we were thinking of purchasing. Price was fair. Rick explained results to not only my wife but myself when I called back to clarify. Gave us the confidence to move forward with the purchase. Thanks.
Vehicle: Saturn Astra
Service Date: 11/15/2017
Review Created: 11/17/2017 07:18 AM
BOB K. at Brighton Auto Service Inc. responded on 11/18/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Tim & Kim, glad we could earn your confidence and ease your mind about purchasing a used vehicle.
Hope you have a great Thanksgiving.
DON AND KATRINA W. on 11/16/2017
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"Great Service!"
My son took his GMC Sierra truck in for service. It was making a grinding noise. Turned out to be the back brakes. The parts were under warranty so all he had to pay for was the labor. Had the vehicle back within 24 hours. We having been coming here for 15+ years. We always receive great service at a fair price. Would highly recommend them.
Vehicle: GMC Sierra 1500
Service Date: 11/14/2017
Review Created: 11/16/2017 01:51 PM
BOB K. at Brighton Auto Service Inc. responded on 11/18/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Don, hope you guys have a great Holiday.
LEE K. on 11/14/2017
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"best and most courteous service possible"
ditto
Vehicle: Toyota Camry
Service Date: 11/14/2017
Review Created: 11/14/2017 09:59 PM
BOB K. at Brighton Auto Service Inc. responded on 11/15/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Lee, have a great Thanksgiving.
Mike S. on 11/14/2017
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Mike said he has used the business before.
Vehicle: Chevrolet Astro Passenger
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/18/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Mike, have a great Thanksgiving.
DOUG OR JAMES B. on 11/12/2017
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"Great!"
They are true to their word. Got car in and out!
Vehicle: Ford Fusion
Service Date: 11/10/2017
Review Created: 11/12/2017 05:38 PM
BOB K. at Brighton Auto Service Inc. responded on 11/13/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Doug And Jim, glad to help. Hope you  have a great Thanksgiving.
ANNETTE W. on 11/08/2017
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"Another great service"
Honest and professional
Vehicle: GMC Envoy
Service Date: 11/06/2017
Review Created: 11/08/2017 05:50 AM
BOB K. at Brighton Auto Service Inc. responded on 11/10/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Annette, hope you have a great Thanksgiving.
Mark H. on 11/06/2017
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Mark said the staff fixed the problem.
Vehicle: Ford F-150
Category: Service
Service Date: 10/26/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/07/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Mark, hope you have a great year.
RON C. on 11/05/2017
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"Customer focus"
Outstanding customer focus and honesty by staff
Vehicle: Honda Accord Sdn
Service Date: 11/03/2017
Review Created: 11/05/2017 09:16 AM
BOB K. at Brighton Auto Service Inc. responded on 11/06/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Ron, glad to help.
JENNIFER G. on 11/03/2017
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"Honest"
They make the process quick and painless
Vehicle: Chevrolet Malibu
Service Date: 11/01/2017
Review Created: 11/03/2017 02:54 AM
BOB K. at Brighton Auto Service Inc. responded on 11/04/2017

BillWasylyk
Vice President
810-227-1324
Thanks Jennifer,thats the way we hope it always goes.
Rob S. on 11/03/2017
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Rob said they provided fair service.
Vehicle: Ram Pickup
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/06/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Ron, hope you have a great year.
Connie C. on 11/03/2017
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Connie said they always take good care of her vehicle. They do a good job.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/11/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Connie, glad to help. Hope you have a great Thanksgiving.
KEVIN H. on 11/01/2017
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"Another successful job on my vehicle"
They located the part for a reasonable cost and charged a fair price for labor. They continue to do great work at a fair price.
Vehicle: Toyota Sequoia
Service Date: 10/10/2017
Review Created: 11/01/2017 06:50 AM
BOB K. at Brighton Auto Service Inc. responded on 11/02/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Kevin, glad we can earn your trust wih the honesty all customers deserve.
Hope you have a great year.
Tom K. on 11/01/2017
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Tom said he has been going there for 18 years because they are the best and most honest automotive business in town.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 10/11/2017
Review Created: 11/01/2017
This review was collected via phone interview by Customer Research Inc.
Ed W. on 11/01/2017
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Ed said the service was excellent. It was the best service he has ever had.
Vehicle: Lincoln Continental
Category: Service
Service Date: 10/02/2017
Review Created: 11/01/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/04/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Ed,so glad you gave the opportunity to take care of your automotive needs. Hope you have a great year.
Joe B. on 11/01/2017
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Joe said the business did a great job.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/11/2017
Review Created: 11/01/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/11/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Joe, have a great thanksgiving.
Levi S. on 10/31/2017
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Levi they are great and friendly. They do excellent work and they are quick. They do a great job.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/06/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Levi, glad we could be there to help.
Hope you have a great year.
Jason F. on 10/31/2017
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Jason said this business did a good job.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/11/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Jason, have a wonderful thanksgiving.
Elezaj K. on 10/26/2017
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Elezaj said this business was great.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 10/16/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/04/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Elezaj, glad we were able to help.
Curt B. on 10/26/2017
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Curt said he's been frequenting the business for 20 years and has never had a complaint. They provide good service.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 11/04/2017

Bill Wasylyk
Vice President
810-227-1324
Thanks Curt, it is great to have customers like you.
Hope you have a great year.
Displaying Review 1 - 20 of 732 in total