Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

878 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
82% Business Response
Latest Review 3 days ago

Reviews


DD
DAN D.
Howell, MI
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
The best around for many miles
Excellent place to keep your car or truck fixed and maintained
BOB K. from Brighton Auto Service Inc. responded on 10/18/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Dan, have a great hloday season.

BK
BOB K.
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
always good service
The old guys rock they always take good care of my vehicle.
BOB K. from Brighton Auto Service Inc. responded on 10/18/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Bob, the old guys love to hear great reviews.

Verified Customer
Brighton, MI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
October Issues
Brighton Auto never disappoints! My daughter's truck was repaired quickly & runs again like a champ. Great & friendly service with a smile! My family wont go anywhere else! Thanks Brighton Auto!
BOB K. from Brighton Auto Service Inc. responded on 10/18/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks , always happy to help.
Hope you have a great holday season.

DB
DOUG OR JAMES B.
Fenton, MI
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
AWESOME!!!
They get you in and out and always do a great job!!!
BOB K. from Brighton Auto Service Inc. responded on 10/07/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks for the great review Doug & Jim, have a great year.

FT
FRED OR MARY T.
Brighton, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Great service as always
I would never take our cars anywhere else. Brighton Auto Service is fast and honest. What more can you ask for?
BOB K. from Brighton Auto Service Inc. responded on 10/07/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Mary,always a pleasure to take care of such good customers.
Have a great year.

CP
Chuck P.
Michigan
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Chuck said they did a great job.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 10/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Chuck, hope you have a great year.

BB
Bob B.
Michigan
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Bob said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 10/03/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Bob,hope you have a great year.

KS
KERRY S.
Brighton, MI
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Model of Integrity
As usual, Rick and his team were very friendly and very professional. They’re quite honest about the state of your vehicle and charge a fair price. I had 4 teenagers with older vehicles so there was always a repair of some type required over the past 10 years. I wouldn’t take my business anywhere else.
BOB K. from Brighton Auto Service Inc. responded on 10/01/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Kerry, it is our good fortune to have great customers like you.
We all hope you have a great year.

DW
DON AND KATRINA W.
Howell, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great Service!!!
I took my vehicle in for an oil change after calling ahead to see if they would be able to take care of me while I waited. They took care of me right away and I was in and out in no time. Great service at a reasonable price. We have used Brighton Auto for all of our vehicles for years. They always provide great service at an honest and fair price. Highly recommend them!
BOB K. from Brighton Auto Service Inc. responded on 09/30/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Don & Katrina, always glad to take care of our great customers.
Hope you both have a great year.

RD
ROSE/NICOLE D.
Brighton, MI
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Outstanding Service
I can always count on Brighton Auto to give quality service at a fair price. I am usually worried about being taken advantage of at an auto repair shop, I never have to worry about that at Brighton Auto Service.
BOB K. from Brighton Auto Service Inc. responded on 09/23/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks so very much for the great review, we try to make all of our customers feel that way.
Thanks again Rose and Nicole.

MV
Michelle V.
Michigan
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Michelle said they always do a really good job. They always get her vehicle in and out without any problems.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/22/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Michelle, so happy we could take care of your automotive needs.
Have a great year.

KH
KAREN H.
Brighton, MI
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great Service!!
Brighton Auto once again provided excellent service! Truly appreciate their ability to get you in and out when unexpected things happen to your vehicle. Thank you!
BOB K. from Brighton Auto Service Inc. responded on 09/19/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Karen, glad to help.
Have a great year.

TS
Tonya S.
Michigan
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tonya said the business did a good job and she likes the home town feel.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/20/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Tonya, glad we make you feel at home.

RS
Ron S.
Michigan
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Ron said that this is a great business for service.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/13/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Ron,hope you have a great year.

BL
BOB L.
Brighton, MI
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Freestar
Was in there less than 24 hours, As usual quick, friendly and fairly priced
BOB K. from Brighton Auto Service Inc. responded on 09/11/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Bob, have a great year.

DS
DAN S.
Novi, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Repeat Business - continued good service
Brighton Auto replaced Front and Rear Rotors/brake pads on our 2009 T&C Minivan earlier this year. Noticed some sounds so we brought it back to Bob for inspection. They diagnosed and repaired at no additional cost as part of their warranty. Also had a new belt installed. Bob and the team has always take care of us and always provides fair pricing and stands behind their work. Will return next time we need service. Thanks!
BOB K. from Brighton Auto Service Inc. responded on 09/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Dan, hope you have a great year.

CM
Carol M.
Brighton, MI
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Carol said the business is fabulous. The customer service is very helpful and polite. Bob and Rick make the customers feel comfortable.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Carol, have a great year.

AC
Anthony C.
Michigan
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Anthony said his vehicle runs great and he will continue to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Tony, hope you have a great year.

JE
Joyce E.
Michigan
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Joyce said this business fixed her vehicle's brakes. She had taken it to a few other places and was told there was nothing wrong with them. She took it to this business and the staff told her that her rear brakes were bad and replaced them.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Joyce, glad we could take care of your issues.
Hope you have a great year.

KP
Kay P.
Brighton, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Kay said the business provides service that is good and quick. They let her know if anything else is wrong with her vehicle during her oil changes. The employees are always polite and helpful.
This review was collected via phone interview by Customer Research Inc.
BOB K. from Brighton Auto Service Inc. responded on 09/05/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Kay, hope you have a great year.