Brighton Auto Service Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

776 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
81% Business Response
Latest Review 1 day ago
MIKE M. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people competitive prices out of candy"
Prompt service
Vehicle: Audi A4
Service Date: 02/15/2018
Review Created: 02/17/2018 04:19 PM
BOB K. at Brighton Auto Service Inc. responded on 02/18/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks again Mike, I will fix the candy problem immediately.
Brendon C. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brendon said the staff did a really good job on his vehicle, and the service was timely.
Vehicle: INFINITI M35
Category: Service
Service Date: 01/24/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/15/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Brendon, have a great year.
Joe R. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the business bends over backwards to take care of him.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/15/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Joe, glad we could take care of your problem.
Ron D. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ron said the business managed to get him in when he needed. They kept him informed on what they were doing on his vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 01/25/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/10/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Don, hope you have a great year.
Ray P. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said the staff were all fair and honest. He appreciated the service they provided.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/14/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Ray, hope you have a great year.
James G. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the service was good.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/26/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/10/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Jim.hope you have a great year.
Mike H. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees handled everything in a timely manner.
Vehicle: Dodge Caliber
Category: Service
Service Date: 01/26/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/10/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Mike, glad we could take care of your  problem.
Carrie G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carrie said she trusts them. They are fast and do a good job.
Vehicle: Ford Edge
Category: Service
Service Date: 01/29/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/09/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Carrie, hope you have a great year.
Jason D. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the business did a great job.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/10/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Jason, glad to help.
Don H. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said the business has the best quality service, and he would never go to another facility.
Vehicle: Cadillac SRX
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/10/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Don for the great review, hope you have a wonerful 2018.
TODD K. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ABS replacement "
Worked with me to cut the cost of ABS module replacement in half.
Vehicle: Chevrolet Blazer
Service Date: 01/12/2018
Review Created: 01/30/2018 11:37 AM
BOB K. at Brighton Auto Service Inc. responded on 01/31/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks again Todd.
Aaron S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aaron said he takes all his business there because the staff members are really good people.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/16/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/01/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Aaron, hope you have a great year.
Nevada F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nevada said he has been going to this business for all of his needs for more than 10 years.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/01/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Nevada, have a great year.
KEVIN K. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fair and honest"
I have taken my vehicles to Brighton Auto with unknown problems and each time they have never over charged me or recommended service that I don’t need.
Vehicle: Chevrolet Impala
Service Date: 01/15/2018
Review Created: 01/18/2018 07:22 PM
BOB K. at Brighton Auto Service Inc. responded on 01/20/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Kevin, we hope you have a great year.
David H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business provided him with the best service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 02/02/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks David , hope you have a great year.
BILL/DONNA G. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Can really trust. "
Friendly , efficient, fair, and prompt.
Vehicle: Ford Escape
Service Date: 01/05/2018
Review Created: 01/11/2018 05:18 PM
BOB K. at Brighton Auto Service Inc. responded on 01/12/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Bill & Donna, glad we could earn your trust.
Hope you have a great year.
Byron F. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Byron said the service at the business was great. He trusts them.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Kerry W. on 01/11/2018
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Kerry said the business had good service. They got his vehicle in quickly, fixed it, and everything seems to be running well. They were very helpful and assisted when he thought he may have needed a vehicle rental. He and his wife were 200 miles away from home. They were trying to leave to get home, and everything just fell into place.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/27/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 01/13/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks Kerry, so glad we couldtake care of your issue and get you back home safe and sound.
Hope you have a great year.
Alex W. on 01/10/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Alex said the problem that he brought it in for did not get fixed, and it was a very costly repair.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 01/13/2018

Bob Keeney
President
810-227-1324
Please contact Bill at 810-227-1324
John K. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the business did everything as promised. The cost was firm and the work was done on time.
Vehicle: Honda Civic Si
Category: Service
Service Date: 12/28/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
BOB K. at Brighton Auto Service Inc. responded on 01/13/2018

Bill Wasylyk
Vice President
810-227-1324
Thanks John,glad to earn your trust. Hope you have a great year.
Displaying Review 1 - 20 of 776 in total