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Bucky's Automotive And Transmission Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(757) 488-7296

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5701 Portsmouth Blvd Portsmouth, VA 23701
Bucky's Automotive And Transmission Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 Reviews)

BW
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BOISE W.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Auto RepairsO My Vehicle s
I say again..this is the best auto repair center around. The young lady Kacy..knows how to find the best deals for parts. The head mechanic Linwood..he works on anything from old school to new. This is like a close knit family. Thanks again Bucky for the great work that you do.
The Team a. from Bucky's Automotive And Transmission Service responded on 01/11/2022 06:40 AM

Thank you for the great review and we hope to continue to service all your automotive needs.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

TC
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THERESA C.
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
verified customerVerified Customer
10
Great Service
Great service,
The Team a. from Bucky's Automotive And Transmission Service responded on 01/04/2022 06:44 AM

Thank you, we appreciate the great review.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

Verified Customer
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Nice experience
Great friendly fast service!
The Team a. from Bucky's Automotive And Transmission Service responded on 12/09/2021 06:03 AM

Thanks for the wonderful review of the team at Buckys Automotive. Happy Holidays !!!!

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

BW
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BOISE W.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Boise W.
This is the best place to take your old school or new vehicle for service. I took my 2005 Volvo VC90-2.5 to another mechanic shop for service...they did not know what they were doing. I brought it to Buckys Auto...he fixed the problem at a very low price. My car is driving great. I was glad to give the mechanic a tip. I recommend this place to anyone. Do not waste your money at any other place. Thanks again
The Team a. from Bucky's Automotive And Transmission Service responded on 12/07/2021 06:04 AM

Thank you for the great review and we will continue to perform fast, quality, automotive repairs. Happy Holidays.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

KC
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KENDALL C.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customerVerified Customer
10
Quick and friendly service
Great customer service excellent work was in and out in no time
The Team a. from Bucky's Automotive And Transmission Service responded on 12/07/2021 06:03 AM

Thanks Kendall, we appreciate your great feedback. Happy Holidays !!!

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

CD
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CARMAN D.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Fast, friendly and affordable
Serviced my 02 sensor within the hour. Very friendly and transparent about any issue that came up.
The Team a. from Bucky's Automotive And Transmission Service responded on 12/07/2021 06:02 AM

Thank you for the wonderful review and your confidence in the team at Buckys Automotive. Happy Holidays !!!!

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

SJ
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SONYA J.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Great Customer Service
Casey knows her stuff about cars. She is helpful and advised me what I needed to do. I dropped off my car and she called me when it was done with the answers I needed. The mechanic was thorough and everything was explained in terms I could understand. Thank you for great customer service!
The Team a. from Bucky's Automotive And Transmission Service responded on 12/07/2021 06:01 AM

Thanks Sonya for the great review and we hope to see you again for any future vehicle repairs. Merry Christmas and Happy Holidays.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

SE
SHERRY E.
Portsmouth, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2021
verified customerVerified Customer
8
New starter
I appreciate the prompt service and the friendly staff but found being charged for 4 hours of Labor when the job took 2 hours a bit too expensive.

JP
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JEFF P.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Great work for a fair price!
I can't say enough about how pleasant Kacey was to deal with. She was very courteous, professional and caring. The mechanic's work was good as well. I'll be bringing all my vehicles to Bucky's.
The Team a. from Bucky's Automotive And Transmission Service responded on 11/17/2021 07:58 AM

Thanks Jeff, we appreciate your honest review of the staff at Buckys Automotive and we look forward to being your first choice for all automotive repairs and maintenance.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

PT
PENNY T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Oil Change
Quick, dependable & Kacy is great!
The Team a. from Bucky's Automotive And Transmission Service responded on 11/17/2021 07:56 AM

Thank you Penny, for your business and your support of our team at Buckys Automotive.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

DA
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DEBBIE A.
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Front end alignment
I had a excellent experience at Bucky very friendly and I will definitely be coming back for any mechanical needs and the price was great
The Team a. from Bucky's Automotive And Transmission Service responded on 11/17/2021 07:53 AM

Thank you for the wonderful feedback and we appreciate your support of the team here at Buckys Automotive and hope to see you again for your next automotive repairs/maintenance.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM
The Team a. from Bucky's Automotive And Transmission Service responded on 11/17/2021 07:55 AM

Thanks for the great review Debbie, and we will continue to be your source for fast, accurate, reliable, automotive repairs.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

JJ
JOYCE J.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2021
verified customerVerified Customer
10
Joyce LJ
You guys were great. I enjoyed the service. Nice calming atmosphere.
Wish you all much success.
JJ.
The Team a. from Bucky's Automotive And Transmission Service responded on 11/10/2021 06:32 AM

Thanks for the great feedback and we hope to see you again for any future automotive repairs you may need.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

CJ
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CARLA J.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
10
Oil change
I took my car in for an oil change and ask them to look at my coolant issue. The were quick efficient and not too bad on the pocket. A part had to be ordered for my coolant issue but the price quoted for the service was reasonable I’ll definitely be using them in the future.?
The Team a. from Bucky's Automotive And Transmission Service responded on 11/05/2021 06:19 AM

We appreciate your great feedback and we hope to continue to be your first choice for automotive repair.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

Verified Customer
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Great Experience!
Friendly, knowledgeable, and quick! I will be back (hopefully not soon)! Overall great experience.
The Team a. from Bucky's Automotive And Transmission Service responded on 11/03/2021 06:56 AM

Thanks for the wonderful review and we will continue to provide great customer service and top notch repairs !!!!!

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

SJ
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SONYA J.
Portsmouth, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Great Service
Casey was great with helping me figure out what I needed for my car service. The problem was resolved in a short period of time. Diagnostic test and new spark plugs corrected my car problem. They mechanic also explained the problem in layman’s terms so I could understand what steps I needed to take today. He also advised me what to do for my airbag light that is on. Great customer service and the cost was acceptable. Thank you Casey and Bucky’s!
The Team a. from Bucky's Automotive And Transmission Service responded on 11/03/2021 06:54 AM

Thank you Sonya for the great review. We appreciate your faith in the team at Buckys Automotive and we hope to serve you again for any future automotive needs.

Justin Cupp | Manager
Phone - 757-964-6449
Email - GREGORYAUTOMOTIVE2595@GMAIL.COM

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