Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1289 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
Latest Review 1 day ago

Reviews


WC
William C.
Oswego, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fast, Frendley, and Caring
Not having to worry about getting cheated at this garage. Nice clean waiting room, coffee, tv while sitting around the table with the wife and our dog by our feet, reading the paper with a cup of coffee, what else could you ask for at a garage. All the employees that walk by always take the time so say hi. Our salesman Tim B always takes time to stop an chat. As far as prices I find Burdick Hyundai is very fair for the quality of work they do.

Verified Customer
Liverpool, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service Department
Professional courteous and no hassle

Verified Customer
Phoenix, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/12/2019 Category: Service
Just average
Nothing to complain about, but nothing to rave about either.
WILLIAM R. from Burdick Hyundai responded on 01/15/2019

Hello,i'm glad you have nothing to complain about and i'm sorry you think our oil change price is too high. if you go somewhere else for your oil changes you should,according to hyundai,use a hyundai oil filter. thank you ,bill

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


ED
Edward D.
Auburn, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Filter Changes
Great job, as always, by the service department. Bill does a terrific job with leading the service department.

RS
Richard S.
East Syracuse, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
As usual great service.
It’s always a pleasure to return to Burdick Hyundai for service. Ray is easy to work with and there is no pressure to add services that aren’t required. Bill the service manager operates an efficient service department

Verified Customer
North Syracuse, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Great service.
The service shop is very efficient and truthful.

KA
Kathryn A.
Clay, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Very pleased with service at the Hyundai Dealer - Cicero
I called to make an appointment and was given 3 choices of days/times. I waited for the work being done and the waiting area was clean and had fresh coffee. Car only took about an hour and everyone in Service and Cashier area were very pleasant.

MM
Margo M.
Liverpool, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Oil o
Quick and friendly service as always.

Verified Customer
Cooperstown, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Excellent service
Had a recall on our Sonata and told it’s it would take about an hour to an hour and a half. Only took 45 minutes to fix.

AG
Alice G.
Syracuse, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Recall
Fast and efficient

GW
Gary W.
Liverpool, NY
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Always the best.
I can count on Bill, Ray, Steve and Jim to always provide the best service and parts for a reasonable price. Burdick Hyundai has a great team of sales and service people that make it easy to own and operate a Hyundai vehicle.

Verified Customer
North Syracuse, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Ssrvice
Service is great. The only prob there is ,is when they go you an appointment but they do not take your vechile in until an hour later.

JS
Jennifer S.
Baldwinsville, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Great customer service!
The staff in the service department are always friendly and professional.

JR
Janelle R.
Utica, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Very nice place!
Salesman Dave was great!!!

KB
Karen B.
Fulton, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
Very favorable
Very prompt service,clean and very attentive.

PF
Patricia F.
Liverpool, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
The people
I enjoy the personalities of the employees and the quick service time

RP
Robert P.
Baldwinsville, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018 Category: Service
Good service, clean and done in a timely fashion.
Good service, clean and done in a timely fashion

JL
James L.
Fulton, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/26/2018 Category: Service
service people need to know all about recalls and factory upgrades
service people need to know all about recalls and factory upgrades
WILLIAM R. from Burdick Hyundai responded on 12/28/2018

Hello, hyundai does not tell us everything about each recall. we are just told to do the updates. sorry i do not have all the information you would like. thank you

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


Verified Customer
Liverpool, NY
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/26/2018 Category: Service
I would go back
Quick service.
WILLIAM R. from Burdick Hyundai responded on 12/28/2018

Hello,the fluid is here and i received the instructions from hyundai. appointment is set. thank you.

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


TD
Terrance D.
North Syracuse, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Regular Service Visit
Very quick and efficient - have been going to Driver's Village since they began; all employees are very friendly and helpful;