Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1571 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
Latest Review about 17 hours ago

Reviews


JP
James P.
Phoenix, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Burdick Hyundai Service
Great service, fast service. Did what I wanted.

RH
Rosemary H.
Liverpool, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Great service
I was greeted by a very nice gentleman. Very friendly.
Enjoyed my waiting time in the waiting room.
Oil change and check up was less than an hour.
Great experience.
DANIEL J B. from Burdick Hyundai responded on 10/21/2019

Thank you!


MM
Margo M.
Liverpool, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Oil change
Everyone is courteous and smiling.
DANIEL J B. from Burdick Hyundai responded on 10/18/2019

Thank you. Nice to see you.


RL
Richard L.
Fair Haven, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Quick response
I needed an emergency service and received exactly what I needed.

Verified Customer
Baldwinsville, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Tim Brauchle
Tim makes this dealership GREAT
DANIEL J B. from Burdick Hyundai responded on 10/18/2019

Thanks. We love Tim too!


RD
Robert D.
Liverpool, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Great service
The service dept went out of there way to take care of the problem. Expedited the part overnight and had the problem fix the next day.

DR
David R.
Liverpool, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
No surprises
All went as anticipated.

TR
Timothy R.
Minoa, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Service
Bill the service manager, Ray and the rest of the staff in the service department have always gone out of their way to provide excellent service whenever I've brought my vehicle in. Scheduled appointments are always on time and quick if I'm waiting in their comfortable customer waiting area. On those occasions when I've had an immediate, unscheduled need they have made every effort to provide the necessary repairs within a day, and on more than one occasion, the same day. The entire staff there is always friendly and helpful.
DANIEL J B. from Burdick Hyundai responded on 10/18/2019

Thank you!


Verified Customer
Oswego, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Friendly staff
Great Service

CW
Charles W.
Constantia, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Outsider
Even though I didn’t purchase the car there they treated me like I was a loyal customer and took prompt care of my vechile as scheduled

Verified Customer
Richfield Springs, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Very fast service !
Everyone knows their job and does it well . Everyone is very pleasant and helpful .

Verified Customer
Cicero, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Engine repair
My check engine light started to flash... I had it towed there and they gave me a loner car and gave me peace and mind that they fixed my car and I had nothing to worry about

Verified Customer
North Syracuse, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2019 Category: Service
Close to home, place is clean and friendly
Burdick Hyundai is close to home and the technician seem to know what there doing. The place is always clean and the service personnel seem friendly

CC
Carol C.
Liverpool, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Carol
My experience was wonderful. The people were very nice and helpful. I would recommend this service department to everyone.

PF
Patricia F.
Syracuse, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Great service department
Burdick’s service dept is always great!

Verified Customer
Bridgeport, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
Leased from dealership.
Overall fine except as I said didn’t know all that was checked. No check off list provided. Owner went out of his way to answer a question but maintenance clerk not very helpful or talkative about everything I asked. First visit but will go back out of respect of owner and love my car.

EB
Eva B.
Kirkville, NY
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2019 Category: Service
Service
Customer service is always great

BO
Brien O.
Ellicott City, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Tough Problem, Great Communication
I needed extensive repairs for which there an unavoidably long lead time. Staff were always forthright, communicative, professional, & pleasant. I'd used them again but live out of state.

Verified Customer
Syracuse, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Good service
Where I bought it and trust the service

Verified Customer
Syracuse, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Very fast
I was in and out in under half an hour for my oil change