Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(472 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
100% Would Recommend
Latest Review over 3 years ago

Reviews


WB
WILLIAM B.
East Syracuse, NY
Honda CR-V
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/08/2016
Inspection of CR-V
Had a 9:00AM appointment. Car still sitting where I parked it at 2:00PM. Missed meeting at 5:00PM so wife and I could pickup car so she could make Memorial Service at 6:00PM. A delay that long needs to be told to me.I could have come back and brought the car back later. Normally excellent service.

AH
Andy H.
New York
Chevrolet Pickup
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/23/2015 Category: Service
Andy said the business did not do anything to resolve his initial dissatisfaction.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/11/2015 Category: Service
Andy said he felt the business severely over quoted him on the price it would cost because he ended up doing the work himself and found the parts for a lot cheaper. He would not recommend them to others for the reasons mentioned.
ART B. from Burghardts Auto Service responded on 02/19/2015

Andy I'm sorry you felt you had to give us such a bad review. We always strive for 100 percent satisfaction from our customers. Your truck being 20 years old and registered as a farm vehicle may have been a factor in the way you ultimately repaired the vehicle compared to the estimate we gave you for repairs we felt it needed. I wish you the best of luck and hope you would consider giving us another chance to make you a satisfied customer sometime in the future.  


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