Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

610 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


AB
Aaron B.
Windsor, CT
Mazda Mazda6
Verified Customer
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09/07/2017 Category: Service
Aaron said overall, he's very happy with this facility. He specifically uses them and they are the most trustworthy people as far as mechanics go. They are so beyond exceptional and he has been using them for 2 years. He would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

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Al B.
Simsbury, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
Good Service
Know the owners and they provide the best service.

RS
Ryan S.
Windsor, CT
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Ryan said the process was trouble free. They aligned his vehicle to the specifications that he requested. He had no issues.
This review was collected via phone interview by Customer Research Inc.

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Fread E.
South Windsor, CT
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Fread said he has never had any problems with this business. They are very good people. They are very explanatory and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

CA
Carol A.
Windsor, CT
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
Service to my '09 Hyundai
Since I first went to Burhoe's for misc. work on my car years ago, I wouldn't even think to go anywhere else. I trust their workmanship and honesty and that's what you usually look for when having your car serviced. Great guys and I would highly recommend them! Carol Allevo

JL
Jason L.
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Worth the drive
I probably pass at least 10 repair shops , through 3 towns to get to Doug and Charlie. They have a customer for life.

PD
Peter D.
Southwick, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2017
FAST and Friendly service. Everything explained in english, not carlish.
The only thing that confuses me is the charge for Shop Supplies. Drove the price up almost 10%?
Charles B., Owner from Burhoe's Automotive Service Center responded on 08/08/2017

Thank you for the good review, I hope the check engine light is staying off. The shop supplies charge is there on all invoices to cover the cost on supplies used during repair work. Smoke detection fluid for Evap system testing, hardware, penatrating oils, waste disposal, ect... The most important part of my job is to make sure you are 100 percent satisfied with us,so if you have any questions or concerns about the repairs or billing Let me know. 
Thank you   Charlie Burhoe


LN
Lisa N.
Wethersfield, CT
Chevrolet Colorado
Verified Customer
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07/30/2017
Great guys, great service
Burhoes is THE place to go for vehicle service. You can't find a better bunch of guys anywhere. They are by far the most honest, knowledgeable, and professional people in the business. I have trusted them with my vehicles for over 20 years and will continue to do so. Thank you Doug, Charlie, and Mike.

DN
Doug N.
Windsor, CT
Dodge Dakota
Verified Customer
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07/30/2017
Dakota Maintenance
Quick and very reliable service for both my cars over the course of 30 years has made our relationship strong.

VP
Victor P.
East Granby, CT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Victor said this business does a good job and he is very happy with them.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Enfield, CT
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Michael said everything seemed to be okay.
This review was collected via phone interview by Customer Research Inc.

BG
B. G.
Windsor, CT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Great Service as always
We have been going to Burhoe's for many years now and find their service to be exceptional. Doug and Charlie truly provide reasonably priced service in a personable manner. I recommend them.

JH
Joe H.
Bloomfield, CT
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Joe said the staff has always done right. They keep him informed of what the vehicle needs.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Port Huron, MI
Pontiac Montana SV6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Scott said the business has a good staff and they treated him very well. He had problems with his bank card and coming up with his payment. They let him take his vehicle anyway. He met up with them a few days later and paid them. The service was fantastic.
This review was collected via phone interview by Customer Research Inc.

EN
Elaine N.
East Hartford, CT
Toyota Camry
Verified Customer
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07/17/2017
Honest family run business for years
I always have a good experience when I go to Burhoe's. Been going to them for many years and would highly recommend them as I have. Honest, reliable people, won't fix something that wasn't broke to begin with. Love them!!!

BP
Bryan P.
Windsor, CT
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Bryan said the business has excellent, speedy service.
This review was collected via phone interview by Customer Research Inc.

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Lorraine N.
Bristol, CT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Consistency in their quality service, professional manner, and affordability.
I had a tire repaired that a metal screw was found and removed, as well as yire rotation, and an oil and lube this last visit. I had forgotten just how much was done and gasped at the bill before realizing my bill was actually 40-50 dollars cheaper than anywhere else I've had to get these same items done. Always a GREAT and fair price on all services rendered, and ALWAYS a pure pleasure to have the car cared for with Doug and Charles Burhoe. Mechanics don't come any better than these guys.

LF
Lindsay F.
Windsor, CT
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Spoke with Michael. He said this business is great.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Middletown, CT
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Alex said they did good work and they fixed the part's availability.
This review was collected via phone interview by Customer Research Inc.

TS
Tonia S.
Windsor, CT
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Spoke with Alisha. She said she did not have any issues with this business.
This review was collected via phone interview by Customer Research Inc.