Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

614 Reviews

100% Would Recommend
Latest Review 19 days ago

Reviews


LN
Lorraine N.
Bristol, CT
Hyundai Elantra
Verified Customer
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07/11/2017
Consistency in their quality service, professional manner, and affordability.
I had a tire repaired that a metal screw was found and removed, as well as yire rotation, and an oil and lube this last visit. I had forgotten just how much was done and gasped at the bill before realizing my bill was actually 40-50 dollars cheaper than anywhere else I've had to get these same items done. Always a GREAT and fair price on all services rendered, and ALWAYS a pure pleasure to have the car cared for with Doug and Charles Burhoe. Mechanics don't come any better than these guys.

LF
Lindsay F.
Windsor, CT
Jeep Wrangler
Verified Customer
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07/07/2017 Category: Service
Spoke with Michael. He said this business is great.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Middletown, CT
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Alex said they did good work and they fixed the part's availability.
This review was collected via phone interview by Customer Research Inc.

TS
Tonia S.
Windsor, CT
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Spoke with Alisha. She said she did not have any issues with this business.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Windsor, CT
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Ryan said they have always done a great job and he really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Newington, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
James said this business has always been good.
This review was collected via phone interview by Customer Research Inc.

JT
Joel T.
Bloomfield, CT
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Fast, quality work with no surprises
I had some routine maintenance and a few problems with my 2004 Chevy Silverado. I was promptly contacted and informed of the diagnoses and estimate. Only the necessary work was performed. One of the “problems” I reported was in fact not a problem at all as was thoroughly explained. All of the necessary and approved work was completed during my scheduled appointment and I was able to pick my truck in the evening. I am very happy with the work that was performed.

RJ
Ray J.
Oakville, CT
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Great service.
Great repair & maintenance shop.

AB
Al B.
Simsbury, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Al said he personally knows Charlie and Doug. The service was good and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
West Hartford, CT
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Paul said this business is fantastic and he is very happy with their service. He said Charlie is nice and honest. He will be taking all three of his vehicles there.
This review was collected via phone interview by Customer Research Inc.

JR
Judy R.
Bloomfield, CT
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
the people who own it and work there
always treated with respect and no one tries to do repairs that are not needed or that can wait if you cannot afford it right away

LN
Lisa N.
Wethersfield, CT
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
The guys make it great.
As always, top notch service.
Burhoes is the best in the business.

DK
Don K.
Windsor, CT
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Charlie & Doug are always cordial and friendly.
In addition to scheduled service, a problem found, and the problem fixed.
No hassle. Work done expertly.

CL
Cheryl L.
Windsor, CT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Cheryl said this business gave her a quote a couple of months ago and they stood by it. The work was good and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Downers Grove, IL
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Nathan said they did what he asked them to do and they were timely.
This review was collected via phone interview by Customer Research Inc.

CA
Carol A.
Windsor, CT
Hyundai Accent
Verified Customer
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06/11/2017
2009 Hyundai
The people at Burhoe's are honest and trustworthy and will always help you out - I've taken my car there several years now and would never take it anywhere else. I brag about them to all my friends - and in all my years of driving have never dealt with better service.

AW
Anne W.
Suffield, CT
Honda CR-V
Verified Customer
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06/06/2017 Category: Service
Anne said she called this business and they were able to get her in, even though they were busy. They took good care of her and she was very pleased with the service. She really appreciated them.
This review was collected via phone interview by Customer Research Inc.

SV
Stephen V.
Windsor, CT
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Stephen said the business is good and they took care of his problem.
This review was collected via phone interview by Customer Research Inc.

JW
Joan W.
Enfield, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Fantastic!
Honest, Friendly, and Professional

RW
Rick W.
Windsor, CT
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Honest, timely service center
Knowledgeable and personable service that you can trust! Been going there for 25 years.