Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 832 Reviews )

99% Would Recommend
Latest Review 11 days ago

Reviews


DE
DAVE E.
Rockford, IL
Lexus RX 330
Verified Customer
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10/31/2019
Always Awesome
It starts with Kelly's great voice when you call for an appointment. The middle is the great work and ends with settling the bill. Fair prices, great work from an honest local merchant!

BG
BARB G.
Rockford, IL
Dodge Dakota
Verified Customer
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10/30/2019
Always great service
Able to get in quickly and have my vehicle serviced quickly, not waiting long to have job completed. Service is always reliable and cost effective too.

MJ
Matt J.
Illinois
Dodge Grand Caravan
Verified Customer
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10/25/2019 Category: Service
Matt said he liked this facility, they were nice and professional.
This review was collected via phone interview by Customer Research Inc.

BC
BILL C.
Rockford, IL
GMC Sierra 1500
Verified Customer
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10/16/2019
Friendly
Thank you for getting my work truck in on short notice. We would have lost a days work. Even though it took extra time to fix, we were able to get it back on the road and get equipment moved. Always enjoy Kelly’s pleasant attitude!

Verified Customer
Cherry Valley, IL
Saturn Ion
Verified Customer
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10/15/2019
Great customer service
Work was done in a,timely manner. Everyone was friendly.

JE
John E.
Rockford, IL
Pontiac Montana SV6
Verified Customer
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10/11/2019 Category: Service
Spoke with Carol. She said they have used this place before, and that it came highly recommended.
This review was collected via phone interview by Customer Research Inc.

JO
JERRY O.
Loves Park, IL
Ford Fiesta
Verified Customer
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10/03/2019
Excellent service!
Fair prices, excellent dependable service, professional employees and owner. They treat me like family!

JB
Jessica B.
Illinois
Buick Rainier
Verified Customer
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10/02/2019 Category: Service
Jessica said that they were really helpful. No one else could find the problem. They did a good job figuring it out for her.
This review was collected via phone interview by Customer Research Inc.

MT
Melissa T.
Roscoe, IL
Cadillac SRX
Verified Customer
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09/27/2019 Category: Service
Melissa said the business was really good.
This review was collected via phone interview by Customer Research Inc.

JK
JACK K.
Janesville, WI
Chevrolet TrailBlazer
Verified Customer
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09/18/2019
Best Company ever
Mike and his crew always fix my car with knowledge and honesty. When I need them, they are always willing to get me in. I drive from Janesville WI because NOBODY does it better. Thanks Mike

SE
Steve E.
Rockford, IL
Buick Regal
Verified Customer
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09/14/2019 Category: Service
Steve said the employees did a good, quick job and he trusts the employees.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Loves Park, IL
Cadillac Escalade
Verified Customer
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09/12/2019 Category: Service
John said the staff provided great service. He stated the staff were understanding of his situation, they worked with him with what he needed and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BN
BRENDA N.
Rockford, IL
Chevrolet Traverse
Verified Customer
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09/10/2019
friendly and honest great service
good service and fair pricing

BC
BILL C.
Rockford, IL
Buick Rendezvous
Verified Customer
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09/09/2019
Friendly professional
Kelly is friendly and pleasant to work with, and she kept us informed by phone. This is one place that does call you back. Everyone is friendly and everything has always been fixed right.

JO
Jodi O.
Loves Park, IL
Chevrolet TrailBlazer
Verified Customer
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09/05/2019 Category: Service
Jodi said the business is great and she has been a return customer for years. The people are the nicest, he is an honest mechanic and they stand behind his work. She added she recommends them, frequently.
This review was collected via phone interview by Customer Research Inc.

DM
DON M.
Caledonia, IL
Toyota RAV4
Verified Customer
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08/29/2019
Fast Oil Change
I arrived early of my oil change. They put me in the lineup and finished the job before my scheduled time.

RH
Russell H.
Illinois
Saturn Relay
Verified Customer
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08/15/2019 Category: Service
Russell said he was very happy with his service. The employees were nice. They provided good service.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Rockford, IL
Chevrolet Suburban
Verified Customer
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08/12/2019 Category: Service
Gene said the service provided by this business was fine.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Rockford, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Gene said the service provided by this business was fine.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Loves Park, IL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
John said they are nice, friendly, courteous and he can always get an appointment when he needs to.
This review was collected via phone interview by Customer Research Inc.