ReScore Reviews™ (33)

ReScore
Overall Rating 4.4545461/5Overall Rating 4.4545461/5Overall Rating 4.4545461/5Overall Rating 4.4545461/5rating 4.4545461
Original
Overall Rating 1.6363636/5rating 1.6363636rating 1.6363636rating 1.6363636rating 1.6363636
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Andrew S. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very organized!"
A very friendly environment
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 01:06 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service "
Service Advisor was really nice and good at his job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 12:08 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment and on time delivery "
Friendly place, with prompt service. Dedicated place to work while waiting for the service to complete. Completed the service in estimated time and free wash to the car before delivery.
Excellent place to get your car serviced!
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 09:56 AM
Kapil G. on 02/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good"
good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 09:49 AM
John M. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great service, as always.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:29 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Tommy T. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wrong price"
notice i had a coupon for 39.95 and give it to them but i still got charged regular price -_-.. but overall good service if any way please adjust it thank you under tommy tran.
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 07:07 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wxyz"
wxyz
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 04:51 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Judy M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well worth the wait"
My wait time was 2 hours like they said it would be. The waiting room was quite comfortable, with complementary assorted teas, coffee, and hot chocolate. My service was an oil change, and tire rotation. I could feel the difference in the steering, and it came with a free car wash, Oh it looked so nice. Very happy with the service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 03:51 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Tina G. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The REAL good guys"
Every time I come here I feel like a movie star! The staff are very personable and friendly, you feel like you’re not YOU matter to them. My Hyundai Santa Fe Sport and I love Capitol Hyundai Sales and Service teams....AWESOME!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 02:15 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Marvin M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Easy"
I find that getting service at Capitol Hyundai is fast and easy. I made an appointment for 8:15 am and someone in service took my car in right away. I was able to pick up my car shortly after 11 am. Great, friendly, fast service.
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 02:02 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Thereseann M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is why I keep coming back to this particular dealership. "
Henry Palacios, Tray Nichols, and Tommy Tran ~ EXCELLENT AND OUTSTANDING customer service!!!! Thank you.

Best regards,

Teri Murabito
02/22/2018
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:03 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Annette V. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service received. I appreciate the acknowledgement of my arrival and the attention given during the check in process. I also appreciate the courteous and professional mannerisms of staff.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 12:28 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Maria L. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"40,000 Mile Checkup/Service"
Transmission oil pan plug gasket was a bit "weepy" after installation...car needed a return visit a couple of days later and it was fixed quickly.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:41 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the good review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Steven P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I prefer to take my car to the professionals I know have the knowledge and tools to do the job right and excellent customer service."
Great customer service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:22 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/23/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home"
The people are willy to help with the auto needs and very friendly
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:42 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly "
They are efficient and accommodating
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:57 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Flexible Service"
Super service.

Service Department went out of their way to help accommodate my needs and schedule.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 02:36 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
Best service every time from when you drive up Jerry greets you Henry or John come out always happy shaking your hand I wish I can give a better star rating because this place is always the best thank you very much
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:30 PM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
John L. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service with an appointment"
I had to wait about two weeks to get an appointment time, but knowing this and planning ahead, all worked out well. Service was completed as expected with no problems.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:18 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Christopher G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Sevice"
Really great experience here. They went out of their way to help with a recall issue out of warranty and I’ll be back to buy my next car from Capital Hyundai. Thanks
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:01 AM
RALPH E N., service manager at Capitol Hyundai responded on 02/21/2018

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
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