ReScore Reviews™ (31)

ReScore
Overall Rating 4.4516129/5Overall Rating 4.4516129/5Overall Rating 4.4516129/5Overall Rating 4.4516129/5rating 4.4516129
Original
Overall Rating 1.6451645/5rating 1.6451645rating 1.6451645rating 1.6451645rating 1.6451645
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Linda O. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Review"
The staff are friendly and accommodating.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/22/2017 07:22 PM
Erik T. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Henry was amazing and has great customer service everything was perfect from start to finish thanks to him!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 12:22 PM
Sharon W. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genuinely helpful, caring staff in all areas."
This dealer is excellent for both sales and service. It is important to me that everything is explained in detail in advance, they stick to a time schedule, and the car is cleaned with the fluids topped off upon pickup. If there is a problem to be resolved with your auto's performance, they will continue to work until a solution is found. If you are purchasing, I like that the sales staff neither descends aggressively or hovers. You are respected by the entire staff who greet you with a friendly smile. I also appreciated the on site computers for patrons' convenience. There is nothing to not like in my opinion.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 11:40 AM
Verified Customer on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick and complete"
my service was done on time but my tire check was not satisfied
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:24 AM
Thomas F. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Henery is an excellent service advisor.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:40 AM
Andy S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy "
Very good
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 10:05 AM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,000 mile service for Hyundai Sonata"
Friendly, knowledgeable staff that let me know what options I had for service and let me make that decision up front.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 09:40 AM
Joseph S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency,courteous, good value"
Excellent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:07 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/22/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PLATINUM SALES AND SERVICE"
I purchased my 2017 Santa Fe from here and I get my service done here as well.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/21/2017 01:47 PM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Took Too Long "
Great service, but waited over an hour longer than the 1 1/2-2 hours they said it would take to complete. Finally came back to tell me they were just waiting on the car wash. Didn’t notice until driving that there was a streaky film left on the inside of my windows that made it very difficult to see out of.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 01:24 PM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the good review and for taking the time out of your day to complete this review.
I do apologize that the service took longer than anticipated.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Kranthi M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
This is worthful service centre
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:15 PM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experienced!"
Excellent service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 12:56 PM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Israel L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Hyundai "
This place has friendly staff and they treat you with respect and make sure you are satisfied. From the moment I bought the car, I have received superior customer service. I also love my Tucson!! And the warranty is just phenomenal.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:42 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Arthur B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
My experience at the dealership is always a good one Henry does a great job taking care of me the last two times would always recommend Hyundai to anybody
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 11:05 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department folks are very friendly and get the service done on time"
Made appointment for oil change and it was very fast. I was out in 40 mins.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:52 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Tchernio B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 Santa Fe Sport 2.0T Turbo owner"
Great and timely service. Thanks
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:20 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Awesome dealership service center. Go there every time and get great deals and prompt service.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 10:08 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Frank C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Experience"
Very friendly staff from the greeter to the service adviser. All options were explained to me before works start. Job was completed in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 10:05 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality "
Good and easy
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/19/2017
Service Type: Repair
Review Created: 11/21/2017 09:57 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the good review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always happy with the service"
Thank you for making the process easy.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 09:57 AM
Ralph E N., service manager at Capitol Hyundai responded on 11/21/2017

Thank you very much for the great review and for taking the time out of your day to complete this review.
We very much appreciate your patronage and thank you for choosing Capitol Hyundai!!
Have a wonderful Holiday!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
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