Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

4927 Reviews

ReScore Reviews™ (62)

ReScore
Overall Rating 4.5967742/5Overall Rating 4.5967742/5Overall Rating 4.5967742/5Overall Rating 4.5967742/5rating 4.5967742
Original
Overall Rating 1.9516097/5rating 1.9516097rating 1.9516097rating 1.9516097rating 1.9516097
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


RD
Ralph D.
San Jose, CA
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Service 5 star
Excellent service
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
Salinas, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
customer service
great job! on customer service.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

CT
Chris T.
San Jose, CA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
It's a dealership
I was very pleased with the work that was performed on my vehicle
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

SP
Stefanie P.
San Jose, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Customer Service
Henry was great! Took care of my car and me.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

JH
Jeffrey H.
Foster City, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly, Fast and comfortable Service
Work was done in a timely quick manner
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

FM
Francisco M.
San Jose, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Customer support
People who are working with Capitol Hyundai were great. They make customers feel at ease and relax. The number of hours promised were done and whatever jobs to be done were completed. What can I say, great job people.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

SD
Steve D.
San Jose, CA
2012 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Very accommodating
Check engine light was on, A/C was out and engine temp gauge was going haywire. Since I've been a good customer for years, the service advisor got me in without having to wait 3 weeks for an appointment. It took a few days to get the diagnostics done, but they fixed everything and even helped me out with the cost of the rental car. Customer for life.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

EL
Eric L.
San Jose, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Routine service and minor repair
My service rep Ken was efficient and communicated what is needed to be done expediently so the job could be completed in a timely fashion.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

LC
Loretta C.
San Jose, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
kona
Did the service right on time
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

CH
Cynthia H.
San Jose, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
My last visit
Capitol Hyundai's service department is always friendly and professional. They are very good at keeping you informed regarding your current repair and needs of your vehicle.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

LK
Lucie K.
Saratoga, CA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Nice employees
Henry took really great care of me and the nice older gentleman who took my car into the garage was sweet too.
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

NL
Nam L.
San Jose, CA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
2013 Genesis Coupe Service
Excellent Customer Service! - Always so polite and professional.- Thank you!
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
San Jose, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
service
ok
RALPH E N., service manager from Capitol Hyundai responded on 11/19/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
San Jose, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Friendly
Friendly efficient staffs
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

PN
Peter N.
Elk Grove, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Car Maintenance and Tire replacement
My main interaction was with Francisco from their service department and the guy did not let me down! Gave me timely updates on my vehicle and answered every question that I had, would definitely return here for my next service even though it's a 2 hour drive away!

While waiting, one of their sales people Eric showed me around and gave me a few good ideas for a future car purchase for my mother, best Hyundai dealership hands down.
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
San Jose, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
sevrice was completed as scheduled with results explained in detail.
sevrice was completed as scheduled with results explained in detail.
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

KK
Ken K.
Campbell, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
sante fe 20915
I recommend their service.
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

PB
Paul B.
San Jose, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great service
Car was serviced on time as promised and was even washed. Very happy with Capitol Hyundai.
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

JS
Jacqueline S.
San Jose, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Customer services
Jackie Simon Gibson
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
Morgan Hill, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Professional, Low Ceremony Service
I keep coming back here for drop-off service because the advisors always show me options, but aren't pushy about upselling. If something is discovered during routine service I usually get a text with a few options asking what to do.
RALPH E N., service manager from Capitol Hyundai responded on 11/13/2018

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Have a great day!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705