Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(257 Reviews)

100% Would Recommend
Latest Review 12 days ago

Reviews


CB
Christopher B.
Orland Park, IL
Hyundai Genesis Coupe
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2016 Category: Service
Christopher said he called and was given a quote of $60 to change his rims. From winter tires to summer tires took four hours. Then they went up to $80. He would not recommend this facility. This is the second time he gave this facility a chance and they blew it.
Czeslaw S., Owner from Carcraft Advanced responded on 02/17/2016

We are very Sorry Mr Christopher for the trouble, but the information given to us at first was incorrect, you did not call us for the quote, your Mom did and she drives a Toyota Sienna and yes offcourse we give her as quote of $60.00 to mount and balance a set of tires thinking that we will be working on her car and that is a very good price with and included wheel weights and balancing, when she showed up she had wheels from a Hyundai Genesis that are low profile and for that set we charge $120 for a mount and balance, so we did tell here that to do this set its more, but we will do it for her for $80.00 as she is a good customer, she accepted the price and left the wheels to be done, than You Mr Christopher kept calling our facility few times if the wheels are done that You are in a very big hurry to pick them up, and when You showed up, you were very angry that the price went up, so we have negotiated the total cost to $70.00 and that is how much You paid, just so You were satisfied, and also this was on a very busy Friday, and Your mom was aware of the price and that it will take longer than expected because we had a lot ov vehicles scheduled. Again we are very sorry for the incident, but in the future pleasde call yourself and give the correct information to get the correct quote. Have a Good Day.


ER
Eduardo R.
Homer Glen, IL
Dodge Sprinter
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/24/2017 Category: Service
Eduardo said Chester is a good guy. He's friendly and reasonable, however he experienced the same problem with his vehicle after he had already had the service done. His vehicle has been with the business for more than 2 weeks and it was still not fixed. He wants to give them a chance because he believes they can do great work.

MJ
Marcin J.
Villa Park, IL
Dodge Sprinter
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2016 Category: Service
Marcin said his vehicle was not fixed on time but overall it was good service.

RK
Robert K.
Forest Park, IL
Jeep Patriot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2020 Category: Service
Robert said they've always done a good job, but this time they changed his tires and didn't tighten the bolts all the way.

DH
David H.
Yorkville, IL
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2019 Category: Service
David said the service was fine.

ML
Mark L.
Orland Park, IL
GMC Savana Cutaway
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2018 Category: Service
Mark said the employees did a nice job and this was a good experience for him.

LD
Luis D.
Robbins, IL
Dodge Sprinter
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2018 Category: Service
Luis said everything was good.

TG
Tomasz G.
Bridgeview, IL
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2018 Category: Service
Tomasz said the prices were a bit expensive.

TL
Tomasz L.
Palos Hills, IL
Dodge Sprinter
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2017 Category: Service
Tomasz said he recommends the business for service.

DJ
David J.
Tinley Park, IL
Jeep Liberty
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2017 Category: Service
David said this business was pleasant. They serviced the vehicle in good time and they were understanding people.

MA
Mousa A.
Orland Park, IL
Infiniti M35
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2017 Category: Service
Mousa said this business was good at providing service and their price was fair.

MS
Mateusz S.
Illinois
Subaru Impreza WRX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2016 Category: Service
Mateusz said the business did a good job on the service.

SH
Sergio H.
Denver, CO
Dodge Sprinter
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2016 Category: Service
Spoke with Rosaila. She said she had purchased a vehicle from this business and it was service before she got there.

ES
Eddy S.
Orland Park, IL
GMC Sierra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2016 Category: Service
Eddie said the business has good customer service.

JM
Jason M.
Bridgeview, IL
Lexus ES 300
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2016 Category: Service
Jason said some things he did not ask to be done, were done. He already spoke with the mechanic about it.

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