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Carolina Hyundai of High Point

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,889 Reviews)
69
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Score Details

5 stars
83%
4 stars
9%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
54
Total ReScores™
4.6
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

Carolina Hyundai Of High Point is located in High Point, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Carolina Hyundai Of High Point is located in High Point, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(336) 884-7200
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2431 N. Main Street High Point, NC 27262
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,889 Reviews)
Write a Review
Recent Reviews
MD
gravatar
M. D.
Asheboro, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/02/2023
0
Category: Service
Not going back here again!
I have purchased 4 vehicles from Carolina Hyundai over the past 15 years,& I've never had an issue with the service department until recently, I had to take Hyundai back 3 times over a matter if 2 weeks last month, and the first 2 times I was told the problem was fixed 😢 well lets just say it never was.I took it back a 3rd time and hopefully it will be corrected, I had to pay an excessive amount of money for this problem and I think it should have been fixed the first trip .Mr. Bennet of the service department was nice the 1st trip, but after that he was not professional or would not listen to my concerns basically treated me like I was a nuisance to him & just shut me up.I dropped my vehicle off the last trip and I tried to reach Mr.Bennet 8 times throughout the day also left v.mails asked him to please return my calls,but he never did. I actually had to call him again the next morning and I finally got to speak to him ,he said my car was ready after it sat there overnight & he said called to tell me the day before and I must not have gotten the v mail,I checked my phone all day for calls& messages from him the previous day & he did not leave a voice message at all.He was not professional or respectful towards me & I had mentioned to him on the 1st&2nd service appointment that the engine light was on & My gas cap wasn't clicking or tightly closed shouldn't it be replaced due to it could be reason for the light,but was just ignored. So after 3 trips back to the service department and paying over $1,000 later for 2 separate repairs he tells me it was the gas cap 😒 & they replaced it. I am DONE they will not be taking advantage of me ever again. I will be going to Greensboro for all my service needs now,I definitely will not Recommend High Point Hudai to anyone. If you are a female I sadly suggest you have a man with you that knows about cars & will step up for you so that Mr.Bennet doesn't rudely talk to you or try to take advantage of you as he did to me.
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