We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are We are a family owned business here to serve our community. With over 100 combined years in the automobile industry you can count on us to provide you with the most professional and best care available. Our technicians are all ASE Certified Technicians who use the latest diagnostic equipment and information systems available. We are brothers and sisters, husbands and wives come in and ask and hopefully we won’t confuse you. You can be assured that you will receive personal, efficient, dependable service and the most reliable value for your dollar at CATS Auto Repair. ...more
I brought my car in to CATS for a routine oil change, as usual, and was informed I needed $3,700 worth of immediate and serious repairs, including new radiator...there was major seam leak. The car must stay in the shop overnight for safety. I could not drive it home. It could EXPLODE at any time. The next morning, at the urging of my family who had suspicions, I took the chance of driving my “exploding car” figuring my gauges would let me know of overheating problems and brought it to another shop for a full evaluation. A team of Certified Master Mechanics determined all that was wrong with my car was worn windshield wipers...$35 repair. No “ low coolant, radiator leak in the seam, steering rack leaking at left inner seal, or leaking into bellows.” Hoses didn’t need to be replaced, nor did the thermostat, and didn’t yet need a tune-up, just windshield wipers. They lifted the car and let me see underneath. There should’ve been evidence of some type of leaking of fluids and moisture but it was completely dry, even with it raining that day and the roads being wet.
I was devastated and heartbroken. I’m a widow and a senior citizen. How could they have taken advantage of me like that?
Don’t make the same mistake I did. If you consider yourself a long-time loyal customer and that they would never do such a thing to you, think again. They surely did it to me.