Cedar Hills Tire And Auto Inc


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

457 Reviews

99% Would Recommend
Latest Review 1 day ago
Theo D. on 10/23/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Theo said the staff did not provided quality work and he was not happy with their service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca S. at Cedar Hills Tire And Auto Inc responded on 11/13/2017

On Sept 18 we replaced the transmission. New, from the dealer. On Oct 16 the Suburban was brought in on a wrecker, the shift cable had broken. Customer felt that since it was related to the transmission, he should not have to pay for the repair. We tried to explain that the shift cable was a completely separate part that had nothing to do with the transmission itself.  When his vehicle was brought in, we got to it immediately and he was able to get back to work. We're sorry that Theo did not understand the work was not related and that a vehicle, with 300K miles on it, anything can break at any time.

Margie T. on 12/15/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Maggie. She said she has had several incidents with this business where they have not been very polite to her personally, even though they always are to her grandmother.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 12/11/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
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