ReScore Reviews™ (2)
Thanks, Tony W.
Jim H. claimed the ASE Certified Master Technician, who I had work on it in January, 7 months prior, must have broken it.
These people have no Honor!
CF Transmission was paid approximately $1800.00 for the rebuilding of my transmission and refused to replace the $100.00 valve cover they broke. These guys chose to cover it up with duct tape and deny responsibility by blaming everyone else.
Terrible company! I pray the transmission they rebuilt last as promised, but not expecting it to.
Do yourself a favor and use another company who stands behind their work.
The situation was resolved with the customer and a seperate review was written by the customer. This is a copy of the seperate review completed a few hours later on the same day.
Tony Waters in Keystone Heights, FL on 11/02/2016
The Manager Gary, A very honorable manager, took care of a problem I had with my Jeep. I will recommend these guys to everyone, the work was very good, the price was reasonable and the jeep was finished within the allotted time.
Please resend. Customer waiting.
Thank you Tony for the Kind words. We will see you on the next vist to take a look at the wiring harness of another vehicle.
Anna did come in for an oil change. She also asked us to look at her transmission which is a free service and provide her with our findings and disguss our recommendations. We also spent additional time on her vehicle with non-transmission related items. This service with most shops will have a diagnostic charge. Apparently either she mis-understood or we did not explain it clear enough for her to understand. Either way, once she left we thought everything was fine until we received this review. Upon reading this review we contacted Anna immediately and asked her where was the disconnect. After further discussion with Anna and explained to her that along with the oil change and free transmission diagnostic we spent an addition 1 hour on her vehicle for a total of about 2 to 2.5 hours.
Due to bad service repair to my vehicle and customer service this is the last time I come to Central Florida Transmission for assistance.
I have a car dealership ans this is the last place that I will come for my repairs.
After further diagnostics the customer was aware that additional work may have been required. After completing the repair based upon the authorization given and budget provided the work was complete. Unfortunately the repair had an additional slow leak, therefore after the test drive and customer taking the vehicle home. The repair failed and the recommended additional work was performed. Unfortunately, the customer service department called the customer within 1 hour of leaving the facility thus getting a low score. Now that a few days have gone by and a holiday weekend behind us, the customer’s vehicle has been repaired and they are very happy with Central Florida Transmission Repair, Inc and the staff. Our Company takes great pride in all our customers and takes all feedbacks very serious and held to the highest regards. Thank you.