Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

375 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 1 day ago

Reviews


MS
Micheal S.
Orlando, FL
Mazda Protege
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/01/2017 Category: Service
Micheal said he had to return his vehicle for work.
This review was collected via phone interview by Customer Research Inc.

SC
Shane C.
Daytona Beach, FL
GMC Sierra 3500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2017 Category: Service
Shane said he still has the same issue with his vehicle. No one gave him a lead on what it was or what it could be which saddened him a bit. He had a warranty on a part but the warranty was with another business. He was still hoping they could help him. They were nice and cool.
This review was collected via phone interview by Customer Research Inc.

OG
Ocean G.
Orlando, FL
Ford Mustang
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2017 Category: Service
Ocean said the price that was quoted to him was more at the business. His vehicle was still rattling and making a lot of noise.
This review was collected via phone interview by Customer Research Inc.

KA
Keven A.
Orlando, FL
Honda Accord Crosstour
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2017 Category: Service
Keven said he is having issues with his vehicle and has to take it back in.
This review was collected via phone interview by Customer Research Inc.

BR
Brittney R.
Orlando, FL
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2017 Category: Service
Brittney said she was not satisfied with the service. Her vehicle still has a problem and she was not happy when she spoke with Gary.
This review was collected via phone interview by Customer Research Inc.
Sean H. from Central Florida Transmission responded on 10/19/2017

Unfortunately, Brittney's car sat at her house for 8 months. The car was not drivable and when a car sits, belts, gasket and O-rings will dry out causing further damage and leaks. We did fix her transmission at the lowest possible cost. When she returned and said her engine was overheating, we told her there would be a small charge to continue further diagnostics. She chose to come and pick up her car. There is no problem with the transmission but Brittney has other general repair issues that need to be addressed. The car also has a noisy wheel bearing and bad motor mounts, which is nothing unusual for a car with 176,000 miles. We wish her well and are still available to assist her with any future repairs if she would like our help.


DC
Darryl C.
Orlando, FL
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2017 Category: Service
Darryl said they didn't do what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

RW
Randy W.
Apopka, FL
Volkswagen Jetta
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/29/2016 Category: Service
Randy said there was a lot of coordination to do with trying to get the parts to do the job.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Winter Park, FL
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/23/2016 Category: Service
Nick said this business was really great. They worked with him and were very informative but when he drove away with his vehicle, he noticed his vehicle was not aligned.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Orlando, FL
Chevrolet Tahoe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/29/2016 Category: Service
Mike said they left some parts loose on the muffler. He had to get someone else to tighten the parts. He stated they had to take out his starter to get to the transmission and now there is something wrong with the starter. They fixed his transmission and the business told him to come back on Friday, but he needed his vehicle at that time. He mentioned he would get someone else to fix this issue.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Orlando, FL
Ford Explorer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2015 Category: Service
Richard said the business took long on the vehicle but provided good service.
This review was collected via phone interview by Customer Research Inc.