Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

347 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
Latest Review 5 days ago

Reviews


KP
Kevin P.
Kissimmee, FL
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Kevin said in general they were great. He has had his vehicle back a day and everything is alright so far. The cost came out higher on the backend than what was given on the front end. It all worked out in the end.
This review was collected via phone interview by Customer Research Inc.

ED
Estime D.
Orlando, FL
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Estime said they fixed his vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

WC
WAYNE C.
Orlando, FL
Dodge Charger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018
Great work but lack of communication
There was a lack of communication with this visit. I have been here before and had my transmission worked on and there was great communication throughout the process. This time there was not so much communication. Let me explain, I had the starter solenoid replaced with I had no issue with that. I had an issue when I picked up my car and it wouldn't start. I went inside and the front desk person called a mechanic upfront to jump start my car and he explained the issue with car killed my battery and I understood that. I wish when this would have been explained to me before I picked up my car. I would have brought a replacement battery with me to put in. Instead I had to find a battery in a hurry because I was worried about shutting the car off and not cranking back up because of the battery issue.

MJ
Maurice J.
Orlando, FL
Buick Regal
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Maurice said the price of service was not clear.
This review was collected via phone interview by Customer Research Inc.

MG
MARCUS G.
Apopka, FL
BMW 3 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018
Fast friendly service
My second time coming and overall went very well. Lost my 10% coupon couldn't get them too give me that but car needed heater hose and couple more things. Would come back.

JB
Joshua B.
Orlando, FL
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Joshua said the staff was amazing but unable to fix the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Clermont, FL
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Paul said the business was overpriced.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeremy J.
Orlando, FL
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Jeremy said his vehicle works great with the exception of a few small issues.
This review was collected via phone interview by Customer Research Inc.

BS
Barnes S.
Kissimmee, FL
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Spoke with Susan. She said she was disappointed in this business because she thought they would do a better inspection after the repair, but she was still experiencing a problem.
This review was collected via phone interview by Customer Research Inc.

GL
Gene L.
Orlando, FL
Nissan Xterra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
Gene said the business is good, but the service light came on after he got the vehicle back.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Ocoee, FL
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Kevin said this business provided good experiences.
This review was collected via phone interview by Customer Research Inc.

JF
Jacques F.
Apopka, FL
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Jacques said the staff was good and helpful when delivering service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

TG
TERRENCE G.
Orlando, FL
Buick Rendezvous
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017
👍🏿
I love the service

DN
Dylan N.
Orlando, FL
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017 Category: Service
Dylan said he went to the business and he had about a 3 hours wait. He did not have an appointment. He has had no problems since the visit.
This review was collected via phone interview by Customer Research Inc.

CM
Conner M.
Winter Springs, FL
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Spoke with Victor. He said the staff did a pretty good job, but there is still a small transmission leak. He is concerned about doing anything else to the vehicle.
This review was collected via phone interview by Customer Research Inc.

FH
Fitzroy H.
Orlando, FL
Nissan Pathfinder
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Fitzroy said they were good enough, they told him what he needed to know and they did what he wanted.
This review was collected via phone interview by Customer Research Inc.

DH
Dwight H.
Mount Dora, FL
Acura 3.2TL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Dwight said the service at this business was good for the most part but his transmission is still shifting a bit rough.
This review was collected via phone interview by Customer Research Inc.

KF
Karina F.
Kissimmee, FL
Pontiac G6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017 Category: Service
Karina said when this business fixed her headlight, it went back out a few days later. Other than that, everything was fine.
This review was collected via phone interview by Customer Research Inc.

AB
Ariel B.
Orlando, FL
Ford Freestar
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2017 Category: Service
Ariel said she was really satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

MJ
MICHAEL J.
Orlando, FL
Mercedes-Benz E500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017
Transmission Service
The service was good and I waited on my car. The invoice wasn't detailed about what they actually did. So that is the only thing I would change or say they can do a better job of itemized detail of service on the invoice.