Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

405 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 13 days ago

Reviews


MW
Mike W.
Apopka, FL
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Mike said his overall experience was good. There was an issue about the timing.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Franklinton, NC
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

ES
Ebony S.
Orlando, FL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Ebony said, she had a stressful visit at the business but in the end it worked out okay.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Orlando, FL
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Richard said the service was good at the facility. He did state that it took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Orlando, FL
Chrysler 200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Tom said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BT
Benjamin T.
Ocoee, FL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Benjamin said they have good service.
This review was collected via phone interview by Customer Research Inc.

CV
Cesar V.
Orlando, FL
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Cesar said his vehicle is working well. However, it is an old vehicle, and he didn't realize the transmission repair was going to be so expensive.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Kissimmee, FL
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Andrew said the facility is a little expensive.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Kissimmee, FL
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Kevin said in general they were great. He has had his vehicle back a day and everything is alright so far. The cost came out higher on the backend than what was given on the front end. It all worked out in the end.
This review was collected via phone interview by Customer Research Inc.

ED
Estime D.
Orlando, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Estime said they fixed his vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

WC
WAYNE C.
Orlando, FL
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018
Great work but lack of communication
There was a lack of communication with this visit. I have been here before and had my transmission worked on and there was great communication throughout the process. This time there was not so much communication. Let me explain, I had the starter solenoid replaced with I had no issue with that. I had an issue when I picked up my car and it wouldn't start. I went inside and the front desk person called a mechanic upfront to jump start my car and he explained the issue with car killed my battery and I understood that. I wish when this would have been explained to me before I picked up my car. I would have brought a replacement battery with me to put in. Instead I had to find a battery in a hurry because I was worried about shutting the car off and not cranking back up because of the battery issue.

MJ
Maurice J.
Orlando, FL
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Maurice said the price of service was not clear.
This review was collected via phone interview by Customer Research Inc.

MG
MARCUS G.
Apopka, FL
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018
Fast friendly service
My second time coming and overall went very well. Lost my 10% coupon couldn't get them too give me that but car needed heater hose and couple more things. Would come back.

JB
Joshua B.
Orlando, FL
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Joshua said the staff was amazing but unable to fix the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Clermont, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Paul said the business was overpriced.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeremy J.
Orlando, FL
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Jeremy said his vehicle works great with the exception of a few small issues.
This review was collected via phone interview by Customer Research Inc.

BS
Barnes S.
Kissimmee, FL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Spoke with Susan. She said she was disappointed in this business because she thought they would do a better inspection after the repair, but she was still experiencing a problem.
This review was collected via phone interview by Customer Research Inc.

GL
Gene L.
Orlando, FL
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
Gene said the business is good, but the service light came on after he got the vehicle back.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Ocoee, FL
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Kevin said this business provided good experiences.
This review was collected via phone interview by Customer Research Inc.

JF
Jacques F.
Apopka, FL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Jacques said the staff was good and helpful when delivering service to his vehicle.
This review was collected via phone interview by Customer Research Inc.