Reviews
Verified Customer
Paradise, CA
2018 Hyundai Accent
Verified Customer
Amazing service
Remi was a very nice guy who was very informational on what service was being provided
Recommended
Verified Customer
Red Bluff, CA
2016 Hyundai Genesis
Verified Customer
Service Excellence
Terrific Service Department!
Recommended
DE
Deborah E.
Oroville, CA
2016 Hyundai Veloster
Verified Customer
Service deprtment customer service
I really felt they listened to my concerns...absolutely fantastic customer service!
Recommended
RV
Rosalie V.
Willows, CA
2016 Hyundai Tucson
Verified Customer
Service on Tucson
Remi & Justin always are very nice and helpful. They are great at what they do. I won't take my car anywhere else. I always feel very welcome when I come in. The new location is great. Staff that work on my car always take care of my car. I have always had a great experience. Thank you! R. Van Dyke
Recommended
Verified Customer
Chico, CA
2013 Hyundai Elantra Co
Verified Customer
Fast service
Very professional
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/14/2019
Thank you for the 5 stars!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
PH
Paul H.
Cottonwood, CA
2017 Hyundai Tucson
Verified Customer
Excellent service
Brought the car in for 15,000 mile service. Performed as expected and done on time.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/14/2019
Paul, thank you for providing us with feedback! If there is anything we can do to earn that additional star, please do not hesitate to reach me and provide me with additional feedback, questions or concerns. Thank you.
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
CM
Carol M.
Chico, CA
2014 Hyundai Santa Fe S
Verified Customer
Professional with No Hard Sell Attitude
My visit for an oil change and minor fixes was experiencing a very comfortable waiting area with the service reps nearby for any assistance. They honored some coupons I had and offered a free cabin filter since we were effected by the Camp Fire! Very appreciative of their consideration.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/14/2019
Carol, thank you for taking the time to provide us with a very thoughtful review. We thank you!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
CV
Claudea V.
Gridley, CA
2015 Hyundai Sonata
Verified Customer
Clean Waiting room and very nice customer service what makes the place so great or not in
Waiting room , Very nice and clean and the customer service are very friendly and helpful and I love the big screen TV very nice also they did my car and did a great job
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/14/2019
We are happy to know you are enjoying the new facility, Claudea! We hope to see in you for your next service visit.
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
Verified Customer
Chico, CA
2008 Hyundai Accent
Verified Customer
Okay service
It was okay. The guy who worked on my car failed to tell me what else was wrong with my car. Not very satisfied.
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/14/2019
We appreciate your honest feedback and hope to earn those 2 additional stars in the future. I did reach out to you by phone, but still wanted to touch bases with you by email so we can further discuss your service visit. Please feel free to email me back or call me at your earliest convenience.
Thank you kindly,
Owner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
PB
Philip B.
Chico, CA
2017 Hyundai Sonata Hyb
Verified Customer
Oil Change
I had an opportunity to checkout the new facility. It's nice.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/09/2019
Philip, we are so happy to know you enjoyed the new facility! We hope to see you at your next service!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
MM
Michael M.
Chico, CA
2012 Hyundai Santa Fe
Verified Customer
Very helpful.
Every request that I mention to Chico Hyundai, they listen to it and try to help me.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/07/2019
Michael, thank you for the kind review. We always strive to do exactly that... listen to our customers! I am so glad we did so!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
MH
Michael H.
Chico, CA
2017 Hyundai Santa Fe S
Verified Customer
Customer service
The salesman who helped us was very knowledgeable and professional. He helped us understand what a great car the Hyundai is and make our decision to purchase.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/07/2019
Michael, thank you for being Hyundai loyal. We appreciate you!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
AC
Aimee C.
Chico, CA
2011 Hyundai Sonata
Verified Customer
Excellent Work !!! Friendly Staff !!!
Chico Hyundai Treats me and our car very well !!!
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/07/2019
Thank you for the awesome review! We are so thrilled to know we were able to provide you great service!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
HM
Hank M.
Chico, CA
2015 Hyundai Sonata
Verified Customer
Clean and fast
Clean and fast
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/07/2019
Hank, thank you for the feedback. We appreciate it!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
MP
Mark P.
Redding, CA
2014 Hyundai Sonata
Verified Customer
Advisor
Na
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/07/2019
Thank you for the 5 stars!!!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
Verified Customer
Chico, CA
2017 Hyundai Tucson
Verified Customer
Great Service
Staff are pleasant and job completed in time stated.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/02/2019
We thank you for the very nice and positive feedback. We appreciate you!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
BL
Brian L.
Orland, CA
2018 Hyundai Elantra
Verified Customer
15,000 mile service
My service was done quickly and well - even a car wash!
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/02/2019
Brian, we are happy to know we were able to provide you with superb service! That's what we strive for! Thank you.
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
GG
George G.
Paradise, CA
2009 Hyundai Elantra
Verified Customer
Location
personal friendly & profession.
reason for not returning due to campfire Paradise - moving
reason for not returning due to campfire Paradise - moving
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 01/02/2019
Thank you for the kind words and 5 star review. We hope all is well and hope we are able to see you in our service department in the future.
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
Verified Customer
Paradise, CA
2005 Hyundai Elantra
Verified Customer
Family
I have owned my car for 13 years and you guys took care of it. Thanks for the great service you provide.
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 12/26/2018
Thank you for being a loyal customer with us. We appreciate you.
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com
MB
Mindy B.
Chico, CA
2013 Hyundai Santa Fe S
Verified Customer
Excellent customer service!
Chris always drives me in the shuttle and is so friendly and punctual makes getting me to and from work a breeze. Remy always has the keys and paperwork waiting for me when I get there and makes the whole process smooth. He also calls when he says he will and I think that’s top notch customer service. Thank you chico Hyundai!
Recommended
SELENA R., Owner Loyalty Manager from Chico Hyundai responded on 12/26/2018
Mindy, thank you for the great review. We are happy to know we we are always able to provide you exceptional service. Thank you for being a Hyundai loyal customer!
Selena RosalesOwner Loyalty Manager
(530) 891-1777 ext. 160
srosales@chiconissanhyundai.com