Clackamas Auto Repair

Tim, I have been happy with the service you have provided since march 2010, but after getting time to look at my recent bill I'm wondering if the labor cost is correct? I'm not the smartest person but not sure why the labor cost is so high. I can't believe it would take more than one hour to change the oil and spark plugs. Checking everything else maybe one hour and the serpentine belt another hour. I'm thinking three hours should have been plenty of time to do all the required work. Looking at the labor cost It seems high. If your hourly wage is $80.00 at three hours that would add up to $240.00. I trust your judgment when you tell me if something needs to be replaced, but I don't want to be charged if my car is just sitting there.

Lee said this business does really good work and they were able to take care of the job. They were not too expensive.

Spoke with Shannon. She said they were prompt and finished her vehicle in one day.

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Louie said this business did a good job.

Ron said this business did a good job on his vehicle.

Nic said he got in his vehicle after the service was already done and it sounded like there was a rock in the middle of his tire. He drove just down the street, pulled over, and saw he had a big screw in the middle of his tire. He called the business and all they did was thanked him for letting them know and would make sure there is no screw on the floor at the facility. He called back to see how much it would be to fix it because he was pretty sure it happened while it was at the facility. They were acting like jerks and they would not answer any of his calls. His mother called from the house number and they answered on the first ring. She talked to them and told her they could not do anything. He would have to buy a new tire. He was really upset about the whole situation and none of his family members will ever use them again, even though they had been going there for years.

Bob said this business got his vehicle done in one day and he really appreciates it,

Lou said the business fixed his vehicle and did it quickly.

Dennis said this business did good job on his vehicle.

Spoke with Cindy. She said the business always does a good job.

Always a great deal and friendly service! I have never been dissatisfied with the work or professionalism!

I have been coming to Clackamas Auto for 8 year's and never been dissatisfied.

Awesome guys!

Phil said he likes the staff at this business and they are good. They take care of him very well and they do good work too.

Valorie said this business took care of everything in a timely manner.

Spoke with Linda. She said this business discovered what was wrong with her vehicle and they fixed the problem. She appreciates the work they did.

Jay said the employees are great and he will continue to be a customer because they do good work.

Andrin said the business is excellent. They are efficient and very honest. They called to let him know what the cost would be and when they were done, that was what he paid. They came recommended to him and he would recommend them to anyone.

Judy said the staff members at the business are good people who treated her right and gave her a fair price. They are a great business and she has already recommended them to others.