Duncan Auto Body - Quakertown

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(107 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
96% Would Recommend
Latest Review almost 5 years ago

Reviews


PF
Patrick F.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2014 Category: Collision
Spoke with Patricia. She said the facility did a good job and she would use them again. They had a little trouble matching the paint so the vehicle was delayed about one day.

SL
Sylvia L.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2014 Category: Collision
Sylvia said everything was good.

JB
Jennifer B.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2014 Category: Collision
Jennifer said they did a great job.

DW
David W.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2014 Category: Collision
David said he likes their professionalism, their quality of work and their customer service. They delivered the vehicle as promised. They listened and they explained all the repairs.

ND
Nicholas D.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2014 Category: Collision
Nicholas said this business did a very good job.

HT
Heather T.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2014 Category: Collision
Heather said this business is really nice and they went above and beyond for her.

AS
Ann S.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2014 Category: Collision
Ann said everything is fine and the vehicle looks good. It took an extra day and she was not sure why.

KM
Karen M.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2014 Category: Collision
Karen said they were friendly. They did what they said they would do. They were reasonable and they did a good job. She liked it there.

MC
Michael C.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2014 Category: Collision
Michael said he chose them because they were family owned and they did a good job.

DO
Daniel O.
Pennsylvania
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/15/2014 Category: Collision
Daniel said he was not satisfied with his overall experience at this business because it took six weeks to get vehicle returned. He said he is not satisfied with the quality of the repair because the seatbelt does not work and the bumper does not look completely repaired. His vehicle was ready four weeks later than promised due to weather conditions. He was not kept informed during the repairs but did not elaborate. He was not satisfied with the communication because there was none. He would not recommend them because of the reasons previously mentioned.

SM
Sharlene M.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2014 Category: Collision
Sharlene said she has always liked their work.

KS
Kevin S.
Pennsylvania
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2014 Category: Collision
Kevin said his vehicle was not ready when promised due to the snow. He chose not to elaborate on how much longer it took. He needed the front end aligned, but they could not get it done. He chose not to be specific. They did not keep him informed during the repair process. He called to find out what was going on himself.

JR
Jeffrey R.
Pennsylvania
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2014 Category: Collision
Jeffrey said everything went well. The manager was on top of everything and he was very nice. He was not party to the estimate process.

KC
Kasey C.
Pennsylvania
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2014 Category: Collision
Kasey said this business took a really long time to complete the vehicle, almost 4 months, because more parts needed to be ordered and they found more damage than they initially thought. Her vehicle was two months later than promised because of those issues.

CS
Cheryl S.
Pennsylvania
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2014 Category: Collision
Cheryl said the repair took a lot longer than she expected. She appreciated that Jay, the owner informed her about a coupon for $100.

Displaying Review 46 - 60 of 107 in total