Duncan Auto Body - Quakertown

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

107 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review about 4 years ago

Reviews


GR
Gage R.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Collision
Gage said the piece that he had put on didn't turn out as good as he would have liked. He chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2014 Category: Collision
Nathan said this business did a good job and in a timely manner. They dealt directly with the insurance company, which meant less work for him. He had to call a couple of times to find out about the status of his vehicle, but he said it was no big deal.
This review was collected via phone interview by Customer Research Inc.

JK
Joanne K.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2014 Category: Collision
Joanne said this business was very good to her. Her vehicle was not ready when promised, first it was due on Friday then they said Monday and she is unsure of why it was being delayed. She was not kept informed of the process. She would find out was going on when she called the business or stopped by. She said this business has a good reputation in the community.
This review was collected via phone interview by Customer Research Inc.

AN
Aileen N.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2014 Category: Collision
Aileen said they are very nice.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2014 Category: Collision
Ronald said this business did the work in a timely manner and it cost less than they estimated. He did not like that he had to sign a lot of papers to get the repair done, instead of just being able to pay for it. He tried to pay for the repair up front, but he was told he had to sign some papers.
This review was collected via phone interview by Customer Research Inc.

RK
Russ K.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2014 Category: Collision
Spoke with Gwen. She said this business gave her an accurate estimate. She said they were willing to work with her and the vehicle was ready before the promised date.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Pennsylvania
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/30/2014 Category: Collision
Brad said their customer service was good and they were friendly. He had to wait two additional weeks for his vehicle because they were waiting for parts. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jennifer W.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2014 Category: Collision
Jennifer said her vehicle was a half a week later than promised because of the holiday season. All the men who work at this business are very nice guys.
This review was collected via phone interview by Customer Research Inc.

PE
Peter E.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2014 Category: Collision
Peter said they were professional and gave good service.
This review was collected via phone interview by Customer Research Inc.

JA
Judith A.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2014 Category: Collision
Judith said this business was very accomodating and up front with her. There was a delay because of parts, but she chose not to elaborate further. She said the delay did not bother her and it was not this business' fault.
This review was collected via phone interview by Customer Research Inc.

KB
Kenneth B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Collision
Kenneth said he was well satisfied with the service and work.
This review was collected via phone interview by Customer Research Inc.

HP
Heather P.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Collision
Heather said this business was able to fix the couple of issues that were not done. Also she mentioned that her vehicle was 1 day later than promised because of the holiday. She stated that she is really happy with the work they did on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Collision
Paul said this business does everything they can to ensure their customers are satisfied. They were very polite and courteous. He has been going to them for about 20 years and has recommended many people to use them.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Collision
Robert said they did not return his ladder racks when he got his vehicle back. He had to wait a couple of days for his vehicle because they had to order the parts. They did a really good job with the repairs.
This review was collected via phone interview by Customer Research Inc.

CD
Constance D.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2014 Category: Collision
Constance said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JV
Jeffrey V.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2014 Category: Collision
Jeffrey said it took a while for them to repair his vehicle. They did not set a due date.
This review was collected via phone interview by Customer Research Inc.

NW
Nicole W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2014 Category: Collision
Nicole said they were very accommodating and they worked with her to get the best price.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2014 Category: Collision
Mark said they did a good job and the vehicle was returned quickly.
This review was collected via phone interview by Customer Research Inc.

MR
Marcia R.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2014 Category: Collision
Marcia said they did a really job, but it took longer than she expected. They had her vehicle for two weeks because they were having trouble getting the parts. They did not tell her when her vehicle would be ready. They called her when it was ready and they were great.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2014 Category: Collision
Michael said they did a good job. There was a two day delay because of parts. The communication could have been better if they had reached out to him, but instead he had to call them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 107 in total