Reviews
LT
Linda T.
Atoka, TN
Nissan Versa Note
Verified Customer
Great service and staff
From the time I walked in the door until the time I left, I was made to feel very welcome. Mr. Cole introduced himself and told me the services they provided and he would love to have my business should I ever need any car service. Since I only moved to this area a few months ago, it was a very pleasant experience. I will definitely take my car there again.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 02/12/2020
Thank you for your fabulous review! We appreciate the opportunity to serve.
Dwayne Cole, Owner
Cole's Carquest Auto Parts and Service
CW
Clara W.
Millington, TN
Chevrolet Cruze
Verified Customer
Cole's Carquest Auto Cares
My late Pastor would always share with us that even though all healing comes from GOD, we need to get us a good Doctor. I say along with that everyone needs a good Mechanic. Someone who can be Trusted & Committed in finding & solving the problem. Thank GOD for Mr. Dwayne & Mr. Aaron & Cole's Carquest Staff ensuring that their Customers are pleased with their Services. Be BLESSED to be a BLESSING!!!
Recommended
KH
Kevin H.
Atoka, TN
Honda Accord Sdn
Verified Customer
Trustworthy
The most important quality to me in an auto repair shop is trust. Can I trust them to honestly tell me what's wrong with my car? Can I trust them to fix the problem? Can I trust them to not overcharge for the parts and labor? Cole's Auto Parts and Service answers those questions in the affirmative. Aaron and Mr. Cole are honest people and I trust them completely. They have proven themselves time and again. I am a customer for life.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/24/2020
Thank you for your kind review. Your comments are EXACTLY our goal. Thank you!
Dwayne Cole, Owner
Cole's CARQUEST Auto Parts and Service
SB
Scott B.
Munford, TN
Chevrolet Silverado SS
Verified Customer
Personalized great service
As always, great service and pricing. You'll get personalized service you'll never get at a chain store. They know their customers and their vehicles. You're a person, not just a customer.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/21/2020
Thank you Sir. We appreciate your kind review and your continued support.
Dwayne Cole
JL
Jamie L.
Munford, TN
Ford Fusion
Verified Customer
Ford Fusion
Thanks!
Recommended
JW
John W.
Munford, TN
Ford Super Duty F-250 SRW
Verified Customer
Good service
Good repairs
Recommended
HP
Hannah P.
Atoka, TN
Dodge Grand Caravan
Verified Customer
Hannah said the people at the business are friendly. Aaron was professional and thorough with his communication, just overall a gentleman.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/13/2020
Thank you very much for the outstanding review. Thank you for your kind words about Aaron. I let him know immediately.
Dwayne Cole, Owner
Cole's Carquest Auto Parts and Service
RC
Robert C.
Brighton, TN
Chevrolet Silverado 1500
Verified Customer
New lights replaced our old leaky ones
We trust them fully with our vechiles
Recommended
KS
Kiersten S.
Munford, TN
Jeep Commander
Verified Customer
Simpson Vehicle
Trust. When it comes to Cole’s, they have our trust. Because they’ve earned it. They are honest about what our vehicles need as well as what they don’t need.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/03/2020
Thank you very much for your great review and kind words. We appreciate your buiness. Happy New Year !!
CS
Charles S.
Millington, TN
Toyota Corolla
Verified Customer
Oil change
Great service and customer service
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/03/2020
Thank you for your business and Happy New Year !!
Dwayne Cole
JW
Jacqueline W.
Drummonds, TN
Ford Escape
Verified Customer
Jacqueline said the business provides good service. She said Mr. Dwayne was very nice.
Recommended
JD
Jim D.
Drummonds, TN
Chevrolet Silverado 1500
Verified Customer
Great example of why we should keep it local!
Cole’s Carquest is an excellent example of why shopping local is best.
The folks take time to listen, provide you timely feedback on your concerns and any issues that may arise, with explanations and options. Customer care is right on the mark. On top of that, everyone within eye site remained “actively” performing their duties/tasks. Impressive teamwork rarely seen in businesses today.
The folks take time to listen, provide you timely feedback on your concerns and any issues that may arise, with explanations and options. Customer care is right on the mark. On top of that, everyone within eye site remained “actively” performing their duties/tasks. Impressive teamwork rarely seen in businesses today.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/03/2020
Thank you for your great review and kind words. Happy New Year !!
Dwayne Cole
WJ
Wolfe J.
Munford, TN
Nissan Sentra
Verified Customer
Good communication!!
I'm very pleased with Coles. They kept me updated at every turn. They will be my service professionals for this automobile.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 11/18/2019
Thank you for your kind review. We appreciate your confidence in our team.
Dwayne Cole
PM
Patrick M.
Atoka, TN
Mercury Grand Marquis
Verified Customer
Honesty with a Capital H
I brought my Mercury Marquis in for an oil change and to have an issue with my gear shift resolved. While it would have been easy to tell me a new part was needed in my steering column, I was pleased to find out that the part in question did not need replacing. With age, it had merely gotten loose and needed tightening. They were done in a few hours and the cost was a fraction of what I expected. These folks put the "H" in honesty.
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 11/18/2019
Thank you very much. We appreciate your patience and continued support.
Dwayne Cole
SW
Shane W.
Atoka, TN
Subaru Forester
Verified Customer
Excellent Service
This is my mechanic!! Time proven service and trust has made Coles the only auto shop I use and highly recommend. Working in the automotive service industry and having the knowledge proves Coles will not try to deceive any customer or lead them to make unnecessary purchases. The prices are fair and upfront, nothing extra gets done without a call and your approval. Would recommend Coles to everyone!!!
Recommended
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 01/03/2020
Thank you for your great review and kind words.
Happy New Year.
Dwayne Cole