Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

170 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


DC
Donna C.
Drummonds, TN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Always ready for you at your appointment time,. Gets you in and out and lets you know if they find anything that needs to be fixes.
I wouldn't take my vehicles anyplace else unless they can't fix it. The people are friendly and ready to help.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 08/22/2018

Tfhank you !

Dwayne Cole


BS
Bobby S.
Atoka, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bobby said the service was done well.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 08/22/2018

Thank you for trusting us to repair your vehicle and your continued support.

Dwayne Cole


JM
Jd M.
Atoka, TN
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
JD said the staff at this business were very honest with their feedback and professional with the recent service he got this time on his vehicle. He was given multiple options and multiple quotes and he appreciates the time the staff took to take care of his needs.
This review was collected via phone interview by Customer Research Inc.

KP
Ken P.
Mason, TN
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Ken said they kept him updated and he is satisfied with the work.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 07/31/2018

Thank you for the opportunity to serve you.  Thank you for your kind review.

Dwayne Cole, Owner
Cole's CARQUEST Auto Parts
And Service


RM
Rick M.
Brighton, TN
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Rick said the service was perfect.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 07/31/2018

Thank you for the opportunity to serve you.

Dwayne Cole, Owner
Cole's CARQUEST Auto Parts
And Service


PB
Patricia B.
Drummonds, TN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Patricia said the business staff was very nice and courteous. The work done was excellent.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 07/31/2018

Thank you for your kind review.  We look forward to serving you again soon.
Dwayne Cole, Owner
Cole's CARQUEST Auto Parts
And Service


DC
Daisy C.
Munford, TN
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Problems with the coolant.
Great service and honesty from all the workers and owner.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 07/18/2018

Thank you for your kind review.  We appreciate your business !!
Dwayne Cole, Owner
Cole's Carquest Auto Parts and Service


SM
Sean M.
Tennessee
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Sean said he had no problems with the business. He got the parts he wanted, with no issues.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Atoka, TN
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Simply the Best
My second review this week. Cole's did an oil change on my other car this time. The service was again quite exceptional and I can only add that if every service oriented business performed at this level we would be a very happy group of consumers. Thank you for another job that was well done.

PM
Patrick M.
Atoka, TN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Years of Great Service!
This was just a routine oil change but my vehicle received the same great care and service as when I have had a repair done. This is why I have been coming to Cole's for years.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 06/25/2018

Thank you for your continued support.

Dwayne Cole


RC
Ronnie C.
Atoka, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Ronnie said the service was good.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 06/25/2018

Thank you for your kind review.  It is our pleasure to serve you.

Dwayne Cole, Owner
Cole's Carquest Auto Parts and Service


TR
Thomas R.
Atoka, TN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Thomas said the business is very knowledgeable. They are very kind and patient and they charge good prices.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 05/28/2018

Thank you for your kind remarks about our staff.  Also, thank you for your great review.  

Dwayne Cole, Owner
Cole's Carquest Auto Parts and Service.


EB
Earnest B.
Munford, TN
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Earnest said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

GT
Geraldine T.
Munford, TN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Geraldine said the service was convenient and the employees were very pleasant.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Munford, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
TRUST WORTHY
I ALWAYS feel comfortable taking my cars to Coles. They are honest, friendly, fast and they do a great job. You can’t ask for much more.

DW
Dennis W.
Brighton, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Dennis said the business got right on the job when he called in. After 2 hours, they had him diagnosed with estimated pricing and the next day they had him pick it up.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 05/07/2018

Thank you for your great review.  We appreciate the opportunity to serve you.

Dwayne Cole, Owner
Cole's CARQUEST Auto Parts and Service


WL
William L.
Munford, TN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
William said he always brings his vehicle to the business for service.
This review was collected via phone interview by Customer Research Inc.

BY
Bodie Y.
Tennessee
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Bodie said it was quick, the customer service was good and he appreciates the business.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/16/2018

Thank you for your business.

Dwayne Cole


RA
Robert A.
Munford, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/13/2018 Category: Service
Robert said the facility did not fix his vehicle.
This review was collected via phone interview by Customer Research Inc.
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/16/2018

We test drove your vehicle numerous times and were unable to duplicate your complaint.  We are willing to try again.

Dwayne Cole, Owner


SR
Steve R.
Atoka, TN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Excellent service provider!
The staff is knowledgeable and have a good turn around time on their work. They were especially patient with helping me understand the problem and diagnosis with my car. If my car ever has any other problems, this is the shop I would go to for repair!
DWAYNE C. from Cole's Carquest Auto Parts and Service responded on 04/02/2018

Thank you for your kind remarks...and thank you for your business.

Dwayne Cole, Owner


Displaying Review 61 - 80 of 170 in total