Collision Center of Peoria

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

816 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
Latest Review 8 months ago

Reviews


GP
Garry P.
Acura
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/18/2012 Category: Collision
They were very unorganized and didn't have rental car set up. Waited 45 minutes for them to call rental with the claim number.
This review was collected via phone interview by CSi Complete
Jerry P. from Collision Center of Peoria responded on 03/22/2012
Mr. Paulter, thanks for letting us know your concerns. I was happy to see your vehicle finished yesterday. Please let me know if I can be of service again.

LB
Lesli B.
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2012 Category: Collision
It took a little longer than what I thought.
This review was collected via phone interview by CSi Complete

D
Deborah .
Saturn Vue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2012 Category: Collision
There was an issue with the payment. The oher insurance was responsible, but I didn't know I needed to bring a check. They took me home and it was all resolved.
This review was collected via phone interview by CSi Complete
Angie S. from Collision Center of Peoria responded on 03/27/2012
Deborah, I am so glad we were able to resolve this issue. It was a pleasure speaking with you & again, Thank You for choosing The Collision Center of Peoria.

MB
Mari B.
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2012 Category: Collision
They were really pleasant to work with.
This review was collected via phone interview by CSi Complete

JZ
Judy Z.
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2012 Category: Collision
They took car of everything.
This review was collected via phone interview by CSi Complete

PT
Paul T.
Dodge Journey 4x2 Sxt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
Excellent customer service, from start to finish. It was very good quality and service.
This review was collected via phone interview by CSi Complete

RS
Rita S.
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
They were the best! I had no bad experiences with them.
This review was collected via phone interview by CSi Complete

EB
Earl B.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
They were professional and made it easy.
This review was collected via phone interview by CSi Complete

SM
Sophia M.
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/12/2012 Category: Collision
They never called me back on a quote that I wanted.
This review was collected via phone interview by CSi Complete

DL
Don L.
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
They did a very good job. I could not tell anything was done to it.
This review was collected via phone interview by CSi Complete

GN
Gary N.
Lexus Es300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
They were excellent.
This review was collected via phone interview by CSi Complete

JR
Joyce R.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
Jake was extremely professional, was very helpful and kept me well up dated by email on everything that went on. I am very happy with the service!
This review was collected via phone interview by CSi Complete

RW
Robert W.
Ford F150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2012 Category: Collision
They need to do better quality checks on vehicle before giving it back.
This review was collected via phone interview by CSi Complete

KS
Kenneth S.
Buick Lesabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
They did great got back with me and were very helpful, I was very pleased.
This review was collected via phone interview by CSi Complete

TT
Tim/ T.
Gmc Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Collision
Very good customer service, the balance was off they insisted on fixing it, the lady at front desk was very nice and friendly and very helpful!
This review was collected via phone interview by CSi Complete

DH
Dave H.
Hummer H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2012 Category: Collision
Good turn around on the repair.
This review was collected via phone interview by CSi Complete

LA
Laurie A.
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2012 Category: Collision
Took a bit longer to receive parts than we thought it would.
This review was collected via phone interview by CSi Complete

DW
Dan W.
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2012 Category: Collision
It was a pleasant experience, and everything got done in a timely manner.
This review was collected via phone interview by CSi Complete

VG
Verlene G.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2012 Category: Collision
They gave me good service. It was very professional and I was happy with what they did.
This review was collected via phone interview by CSi Complete

AK
Angie K.
Honda Odyssey Exl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2012 Category: Collision
They followed up so much they went above and beyond what was expected.
This review was collected via phone interview by CSi Complete