Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 986 Reviews )

ReScore Reviews™ (7)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.14286/5Overall Rating 3.14286/5Overall Rating 3.14286/5rating 3.14286rating 3.14286
96% Would Recommend
Latest Review almost 2 years ago

Reviews


MV
Michael V.
Buick
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2015 Category: Collision
I brought it in on a Wednesday and they said it'd be 3 days, It wasn't ready until Tuesday and I was without an rental. Otherwise, everything was good.
This review was collected via phone interview by CSi Complete

SM
Susan M.
Cadillac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Collision
They did a good job! They were nice, kept me informed and the car was ready when they said it would be!
This review was collected via phone interview by CSi Complete

KW
Kirsten W.
Toyota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2015 Category: Collision
It took longer than I expected, but they were very helpful.
This review was collected via phone interview by CSi Complete

KL
Kimberly L.
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2015 Category: Collision
I was happy with it but I would have liked more communication as to when the car would be done. I kept calling them, they kept telling me they would call when it was done. I would have liked to have been kept in the loop on the timeframe.
This review was collected via phone interview by CSi Complete

AY
Abinash Y.
Acura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2015 Category: Collision
They did a great job!
This review was collected via phone interview by CSi Complete

JR
Jane R.
Lexus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Collision
They did a good job!
This review was collected via phone interview by CSi Complete

JM
Jeffrey M.
Lexus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2015 Category: Collision
They took too long and missed something they agreed to do.
This review was collected via phone interview by CSi Complete

VR
Victor R.
Lexus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Collision
They have good customer service, did good work and are very friendly!
This review was collected via phone interview by CSi Complete

RM
Ronald M.
Mercedes
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Collision
They did a good job on the car!
This review was collected via phone interview by CSi Complete

MC
Mary Jo C.
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Collision
I always have good experiences!
This review was collected via phone interview by CSi Complete

AS
Anne S.
Toyota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2015 Category: Collision
They did a beautiful job!
This review was collected via phone interview by CSi Complete

FB
Francis B.
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Collision
They were very friendly!
This review was collected via phone interview by CSi Complete

TE
Trish E.
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2015 Category: Collision
They were always keeping me in the loop and the woman who handles the paperwork was efficient and informative!
This review was collected via phone interview by CSi Complete

HE
Hobart E.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015 Category: Collision
The car was done very nicely and the man who delivered car was courteous! It was on time and they washed it!
This review was collected via phone interview by CSi Complete

EP
Eric P.
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2015 Category: Collision
It was easy to set my appointment, they detailed my car and the customer service was good!
This review was collected via phone interview by CSi Complete

TI
Thomas I.
Acura
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2015 Category: Collision
It seemed to take an awfully long time for the repairs to be completed.
This review was collected via phone interview by CSi Complete

RG
Raymond G.
Lexus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015 Category: Collision
The job was good!
This review was collected via phone interview by CSi Complete

BM
Brie M.
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015 Category: Collision
They did a good job on the car!
This review was collected via phone interview by CSi Complete

VR
Victor R.
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Collision
I was satisfied with their customer service, politeness and thoroughness! They were quick to respond to questions and I really liked that they cared!
This review was collected via phone interview by CSi Complete

CT
Catherine T.
Honda
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/09/2015 Category: Collision
They drove my car 83 miles and the bumper is not perfect.
This review was collected via phone interview by CSi Complete