Cordrays Continental Auto Repair & Transmission

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

288 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


FB
FORREST B.
Albany, OR
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Transmission
Before contacting Cordrays, I checked with people I trusted, everyone said go to Cordrays. The team at Cordrays found the problem with my high mileage vehicle completed the repair. It saved me from buying a new transmission.

DF
Don F.
Albany, OR
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Don said he's always received fantastic service from this business. The service was done on time, and it was at or under budget.
This review was collected via phone interview by Customer Research Inc.

CO
Clint O.
Oregon
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Clint said the prices have gone up at the business.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Oregon
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
David said he recommend the business.
This review was collected via phone interview by Customer Research Inc.

SA
Sam A.
Oregon
GMC Sierra 3500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Sam said he appreciated that the staff at this business did what he asked them to do. They provided fast service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

ZF
Zach F.
Albany, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Zach said the business provided excellent service, and the repairs to his vehicle were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Oregon
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Lisa said the business was pretty good. The staff found something else that needed fixing, so it took a little longer than she thought it would.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Albany, OR
Toyota Camry Solara
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018 Category: Service
Larry said there was a communication breakdown upon dropping the vehicle off for service. The staff thought he wanted the engine oil changed. The customer wanted his transmission serviced. He recommend that they ask more questions in the future, as he was disappointed overall.
This review was collected via phone interview by Customer Research Inc.
Brian M. from Cordrays Continental Auto Repair & Transmission responded on 01/13/2018

Larry, we are very sorry for the mix up. There is no excuse for it, but sometimes things like this happen and we will strive to improve upon that in the future. When your Solara is next due for an oil change, we will do it for free for your trouble. Again, we are sorry for the confusion.


NH
Nathaniel H.
Oregon
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Nathaniel said the communication was good and easy.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Oregon
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Bob said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Cory P.
Albany, OR
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Cory said he had his clutch replaced at this business a couple months ago, and it started doing the same thing again. They told him there was no reason it should be doing that, so they honored the warranty. They replaced the clutch with a different brand, for free. He stated he wanted to thank them for their service.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Albany, OR
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Silverado oil change
Great job guys! Always a pleasure to come in for service of any type here.

Thanks!

AL
Adrianne L.
Albany, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Adrienne said the business goes above and beyond, and will do whatever is needed. They suggest extra repairs that she wouldn't ordinarily have caught or known about, because they are already looking at the vehicle. She stated she feels they know who she is. She likes that they take good care of their customers, and they remember her name. She appreciates the small business mentality.
This review was collected via phone interview by Customer Research Inc.

DB
Danielle B.
Albany, OR
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Danielle said the business was professional and efficient.
This review was collected via phone interview by Customer Research Inc.

JM
Joy M.
Albany, OR
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Joy said the business had the vehicle done on time for the price that was quoted.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Oregon
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Jay said he has been using this business for service for years. He really likes the staff. They provide great service.
This review was collected via phone interview by Customer Research Inc.

CK
Charlie K.
Oregon
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Charlie said he was seen promptly and the work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AZ
Angela Z.
Oregon
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Angela said the business has great service.
This review was collected via phone interview by Customer Research Inc.

SF
Seth F.
Oregon
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Seth said the employees were top notch. Mike and Tom were knowledgeable and answered his questions.
This review was collected via phone interview by Customer Research Inc.

JV
Jason V.
Sweet Home, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Jason said the staff was able to figure out what the problem was, and took care of it. It took a little longer than expected, but everything worked out for the best.
This review was collected via phone interview by Customer Research Inc.