Converse Service


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

34 Reviews

ReScore Reviews™ (1)

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97% Would Recommend
Latest Review 7 months ago

Jake K. on 03/24/2017
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Jake said this business fixed the problem.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/01/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Shelley K. on 03/04/2017
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Shelley said she has known Chris, the owner of this business, forever and she trusts him.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 02/28/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Sam B. on 02/06/2017
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Sam said she has a good rapport with Chris. Every time she is around him, he is very up front with everything. He is very detailed with his explanations and he has been great to work with.
Vehicle: Acura ILX
Category: Service
Service Date: 01/30/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Linda A. on 01/30/2017
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Linda said they did a good job.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 01/27/2017
Review Created: 01/30/2017
This review was collected via phone interview by Customer Research Inc.
CATHY P. on 01/14/2017
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"Chris will drop what he is doing when he gets a call for immediate assistance!"
My car wouldn't start and I called Converse Service and he was at my location within a few minutes. It was 23 degrees out. I followed him to his station, he ordered a battery and I was on my way!
Vehicle: Dodge Nitro
Service Date: 01/12/2017
Review Created: 01/14/2017 08:21 AM
Carlos R. on 01/14/2017
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Carlos said the service at this business was good and they had his vehicle ready on time. He said the staff was honest and Chris was great. He appreciates the work done on his vehicle.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/03/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
JOANN V. on 12/29/2016
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"Great and friendly place"
Chris the owner knows what he's doing, and won't give you any bullshit. Can fix our cars and truck anytime.
Vehicle: Lexus LS 400
Service Date: 12/29/2016
Review Created: 12/29/2016 09:09 PM
Stanford M. on 10/31/2016
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Spoke with Stanford's wife. She said the business provided pretty good service.
Vehicle: Ford Focus
Category: Service
Service Date: 10/28/2016
Review Created: 10/31/2016
This review was collected via phone interview by Customer Research Inc.
CATHY P. on 10/23/2016
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"Willing to do the work around your busy schedule."
Was very helpful and only did the required work without trying to sell you other services.
Vehicle: Dodge Nitro
Service Date: 10/20/2016
Review Created: 10/23/2016 08:39 AM
Cheryl M. on 08/27/2016
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Cheryl said they did excellent work.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 08/11/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Juan A. on 08/24/2016
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Juan said the business was very helpful, they answered all his questions, and they did great.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/22/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Mike B. on 08/14/2016
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Spoke with Debra. She said this business does excellent work and she doesn't go anywhere else. If anyone hasn't tried this business, they should give them a try because they wont do their customers wrong.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/21/2016
Review Created: 08/14/2016
This review was collected via phone interview by Customer Research Inc.
Wesley J. ReScore Review on 08/04/2016
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Wesley said he was charged $127 to replace a tiny little hose clamp that should have cost $4 or no more than $10. The business did nothing to resolve anything and was never called. He will tell everybody for the rest of his life not to go to this facility.
Vehicle: Volvo XC90
Category: Service
Service Date: 07/27/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.

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Wesley said he was very unhappy with the service received at this business because he was charged $127 to put on a hose clamp. He will tell everyone how unhappy he was. He will not recommend this business for this reason.
Vehicle: Volvo XC90
Category: Service
Service Date: 07/27/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Chris C. at Converse Service responded on 08/01/2016

I'm sorry you feel this way. To you it appears that all your car needed was a clamp on the lower hose connection to the bottom of the radiator. that was all it needed.. but you had stated that you just had a radaitor installed. so in finding that clamp loose I found it nessuary to check the cooling system for more leaks and to make sure the radaitor was installed correctly. i did not want your car to strand you because we did not make sure the cooling system was working properly and not leaking.

Shelley K. on 07/27/2016
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Shelley said she would recommend the business for service.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 07/20/2016
Review Created: 07/27/2016
This review was collected via phone interview by Customer Research Inc.
John G. on 07/16/2016
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John said this business provided really good and fast service.
Vehicle: Chrysler Town
Category: Service
Service Date: 07/14/2016
Review Created: 07/16/2016
This review was collected via phone interview by Customer Research Inc.
Laurence A. on 06/29/2016
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Spoke with Jim. He said it is the best service he can get. They did an excellent job and they did what he asked for.
Vehicle: Mercury Sable
Category: Service
Service Date: 06/27/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Travis W. on 05/31/2016
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Travis said this business service was okay. He said nothing stood out but did not see anything wrong.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/27/2016
Review Created: 05/31/2016
This review was collected via phone interview by Customer Research Inc.
Scott F. on 05/27/2016
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Scott said the business took care of the problem with his vehicle and they are friendly.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/29/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Branch D. on 05/20/2016
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Branch said this business helped him out of a pickle. Along with providing transportation, they did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/11/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
RANDY J. on 05/17/2016
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"oil change and new tires"
Chris was able to take care of both my new tires and an oil change very quickly.
Vehicle: Ford Five Hundred
Service Date: 05/02/2016
Review Created: 05/17/2016 08:52 PM
Displaying Review 1 - 20 of 34 in total