Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

34 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review over 1 year ago

Reviews


JK
Jake K.
Lincoln, NE
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Jake said this business fixed the problem.
This review was collected via phone interview by Customer Research Inc.

SK
Shelley K.
Nebraska
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Shelley said she has known Chris, the owner of this business, forever and she trusts him.
This review was collected via phone interview by Customer Research Inc.

SB
Sam B.
6, NE
Acura ILX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017 Category: Service
Sam said she has a good rapport with Chris. Every time she is around him, he is very up front with everything. He is very detailed with his explanations and he has been great to work with.
This review was collected via phone interview by Customer Research Inc.

LA
Linda A.
Lincoln, NE
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017 Category: Service
Linda said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CP
CATHY P.
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017
Chris will drop what he is doing when he gets a call for immediate assistance!
My car wouldn't start and I called Converse Service and he was at my location within a few minutes. It was 23 degrees out. I followed him to his station, he ordered a battery and I was on my way!

CR
Carlos R.
Lincoln, NE
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Carlos said the service at this business was good and they had his vehicle ready on time. He said the staff was honest and Chris was great. He appreciates the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JV
JOANN V.
Lincoln, NE
Lexus LS 400
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2016
Great and friendly place
Chris the owner knows what he's doing, and won't give you any bullshit. Can fix our cars and truck anytime.

SM
Stanford M.
Lincoln, NE
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2016 Category: Service
Spoke with Stanford's wife. She said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

CP
CATHY P.
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2016
Willing to do the work around your busy schedule.
Was very helpful and only did the required work without trying to sell you other services.

CM
Cheryl M.
Omaha, NE
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Cheryl said they did excellent work.
This review was collected via phone interview by Customer Research Inc.

JA
Juan A.
La Vista, NE
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016 Category: Service
Juan said the business was very helpful, they answered all his questions, and they did great.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Lincoln, NE
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2016 Category: Service
Spoke with Debra. She said this business does excellent work and she doesn't go anywhere else. If anyone hasn't tried this business, they should give them a try because they wont do their customers wrong.
This review was collected via phone interview by Customer Research Inc.

WJ
Wesley J.
Nebraska
Volvo XC90
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/29/2016 Category: Service
Wesley said he was charged $127 to replace a tiny little hose clamp that should have cost $4 or no more than $10. The business did nothing to resolve anything and was never called. He will tell everybody for the rest of his life not to go to this facility.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
07/29/2016 Category: Service
Wesley said he was very unhappy with the service received at this business because he was charged $127 to put on a hose clamp. He will tell everyone how unhappy he was. He will not recommend this business for this reason.
This review was collected via phone interview by Customer Research Inc.
Chris C. from Converse Service responded on 08/01/2016

I'm sorry you feel this way. To you it appears that all your car needed was a clamp on the lower hose connection to the bottom of the radiator. that was all it needed.. but you had stated that you just had a radaitor installed. so in finding that clamp loose I found it nessuary to check the cooling system for more leaks and to make sure the radaitor was installed correctly. i did not want your car to strand you because we did not make sure the cooling system was working properly and not leaking.


SK
Shelley K.
Nebraska
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Shelley said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Lincoln, NE
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
John said this business provided really good and fast service.
This review was collected via phone interview by Customer Research Inc.

LA
Laurence A.
York, NE
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Spoke with Jim. He said it is the best service he can get. They did an excellent job and they did what he asked for.
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Nebraska
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2016 Category: Service
Travis said this business service was okay. He said nothing stood out but did not see anything wrong.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Nebraska
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Scott said the business took care of the problem with his vehicle and they are friendly.
This review was collected via phone interview by Customer Research Inc.

BD
Branch D.
Cortland, NE
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Branch said this business helped him out of a pickle. Along with providing transportation, they did a good job.
This review was collected via phone interview by Customer Research Inc.

RJ
RANDY J.
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016
oil change and new tires
Chris was able to take care of both my new tires and an oil change very quickly.

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