Cornforth Campbell Collision CARSTAR

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

425 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SH
Sue H.
WA
Verified Customer
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10/05/2011 Category: Collision
Sue said she was absolutely satisfied with the quality of the repair service. She would definitely recommend the business to anyone. She went to 2 repair centers for estimates, and she opted to obtain her repair services at this business because of the level of customer service she received was outstanding. Kurt was very helpful, and he was very professional. Kurt was willing to go above and beyond for her.
This review was collected via phone interview by Customer Research Inc.

FR
Floyd R.
WA
Verified Customer
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10/05/2011 Category: Collision
Floyd said they cleaned out his whole vehicle. The person he dealt with did a great job.
This review was collected via phone interview by Customer Research Inc.

CJ
Christina J.
WA
Verified Customer
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10/05/2011 Category: Collision
Christina said everyone at the business was very kind to her and kept her updated all through the repair of the vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
WA
Verified Customer
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09/13/2011 Category: Collision
Michael said he thought the business did a great job and it was ready two days earlier than promised. He took the vehicle back to the business during a holiday weekend not realizing they would be closed but there was someone there that quickly took a scratch off his headlight. He appreciated the business for going above and beyond on their day off.

BM
Bruce M.
WA
Verified Customer
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09/08/2011 Category: Collision
Spoke with Cheryl. Cheryl said she was absolutely satisfied with the quality of the repair service. Their repair service was completed 3 days earlier than promised. The representatives were wonderful, and she was definitely satisfied with the way they were treated by the personnel. The representatives were extremely nice, and she would most definitely recommend the business for repair services. She had a death in the family, and as a result, they needed to go to Spokane. Also as a result, the representative inquired when they needed to leave, and then they got the repair service completed in time for her to drive their own vehicle. They did not have to rent a vehicle. Cheryl stated it was really nice.

LA
Lois A.
WA
Verified Customer
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09/07/2011 Category: Collision
Spoke with Sue. She said everything seems to be fine.

RC
Romeo C.
WA
Verified Customer
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09/06/2011 Category: Collision
Romeo said everything was good and everyone cooperated with him.

SA
Sharon A.
WA
Verified Customer
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08/31/2011 Category: Collision
Sharon said her vehicle was a day late, she does not know the reason for the delay.

RB
Russell B.
WA
Verified Customer
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08/31/2011 Category: Collision
Russell said the business has excellent service that is as promised, on time every time. They do good work and he appreciates it because now a days it is hard to find.

AS
Anthony S.
WA
Verified Customer
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08/26/2011 Category: Collision
Spoke with Sigrid. She said everything went excellent. She has been doing business with them for 25 to 30 years.

SL
Stephanie L.
WA
Verified Customer
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08/26/2011 Category: Collision
Stephanie said the communication was great.

KF
Kay R F.
WA
Verified Customer
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08/25/2011 Category: Collision
Kay said there was no need to be kept informed during the repair process, because she was aware of everything this business was doing. Prior to coming to this business she called Suburu for a price quote, and Cornforth Campbell CARSTAR Center charged much less for the work she needed to have done. Kay pointed out she couldn't believe the differnce in pricing. She explained she knows nothing about auto mechanics, and appreciated the following. Kurt was one of the people who helped her during her visit with this business. She stated he brought her in to the garage where her vehicle was on a lift, and showed her what had to be done underneath her vehicle. She commented she was so impressed with Kurt teaching her about the work that needed to be done, and it was wonderful to understand everything he was explaining to her. She was very pleased with her experience with this business, and said the staff was great.

BM
Beverly M.
WA
Verified Customer
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08/22/2011 Category: Collision
Beverly said the final cost of the repair was less than the estimate. They are reasonable. They should keep up the good work.

KP
Katie P.
WA
Verified Customer
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08/19/2011 Category: Collision
Spoke with Mariam. She said she really enjoyed working with the business and if her vehicle ever gets hit again, she plans to take it back to them.

JS
Jermey S.
WA
Verified Customer
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08/17/2011 Category: Collision
Jermey said this business did a very good job.

JS
Jack S.
WA
Verified Customer
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08/10/2011 Category: Collision
Jack said they did an outstanding job.

JF
Jennifer F.
WA
Verified Customer
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08/06/2011 Category: Collision
Jennifer said it took 1 day longer than promised because they originally thought the paint on the vehicle was after market but it turned out not to be. They had to go through some additional preparation. She said she was very happy with her experience at Cornforth Campbell Carstar Center.

AP
Amber P.
WA
Verified Customer
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08/03/2011 Category: Collision
Amber said her overall experience was excellent. Her vehicle was ready a day a half earlier than promised. They did a stand up job and everyone she came in contact with was very friendly. They put her mind at ease, kept her in the loop, and provided prompt service. She can't say enough how pleased she is.

JB
Jim B.
WA
Verified Customer
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07/28/2011 Category: Collision
Jim said it was a pleasant experience. Danny did a great job with the estimate.

GS
Gloria A S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2011 Category: Collision
Gloria said she was happy with the visit. She said they were efficient and the estimate was perfect. She appreciates them taking care of her rental vehicle.

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