Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

115 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


JJ
Jim J.
Arizona
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Jim said the business does exactly what they say. They got his vehicle out on time and the rates were reasonable.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 10/04/2019

Thanks Jim.  Glad we could be of help.  Always fun to work on your cars.  See you soon


JB
Jesus B.
Tucson, AZ
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Jesus said the employees provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 09/30/2019

Thanks for coming back and trusting in what we do.  Hope that we can help in the future.


JF
James F.
Tucson, AZ
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Spoke with Tom. He said the service was ok. He never had anything bad to say about the service.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 09/13/2019

Thanks James.  Glad we could get you back on the road


Verified Customer
Tucson, AZ
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019
Care and service
Prices were exactly as I was told, the work was quick and precise, and the owner and employees are super cool and honest.
Covenant A. from Covenant Automotive responded on 09/09/2019

Thank you for your trust with your vehicle.  We will see you next time.


SS
Sallie S.
Arizona
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Spoke with Sallie's daughter. She said Mark always takes care of them.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/23/2019

Thank you for your trust in what we do.


NM
Nathaniel M.
Tucson, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Nathaniel said the service was timely and the employees were able to get him onto the schedule in a tight window.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/22/2019

Thank you Nathaniel.  Always a pleasure to work on your vehicle


KD
KENNETH D.
Tucson, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
HONEST, FAIR PRICE, AND EFFICIENT
This is the kind of Auto repair shop that people want. The kind where you know the service adviser isn't going to try to convince you to get services done on your car that they wouldn't have done if it was their own car.

This was the first time I ever took my car here, but definitely not the last. I'll be bringing my car here for all my service needs.
Covenant A. from Covenant Automotive responded on 08/13/2019

Thanks Kenneth. Always good to hear from our customers.


LA
LISA A.
Tucson, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Best Service
Mark and his crew are the only ones I use. Their service is excellent, customer service is first rate, and rates are beyond reasonable. I have a 23 year old vehicle and Mark keeps me on the road and running great.
Covenant A. from Covenant Automotive responded on 08/12/2019

Thanks Lisa.  Glad we can keep your car going.


JH
JEFF H.
Tubac, AZ
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Great Service
Quick service, had the shocks installed on my vehicle in less than 30 minutes and took time to show me what was wrong with the old ones.
Covenant A. from Covenant Automotive responded on 08/07/2019

Thanks Jeff.  Always a pleasure to keep your cars running smoothly.  We are always here to inform and educate as well.  


LA
Leon A.
Tucson, AZ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Leon said that the service was good.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 08/12/2019

Thank you Leon.


PM
Patti M.
Tucson, AZ
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Patti said she has been always treated fairly at the business. She has been a return customer for 3 or 4 years and never had any trouble and if there is, it will be made right. She appreciates all their help.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/23/2019

Thanks Patty.  Always nice to hear that our customers are happy.  Thank you


MM
Marcos M.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Marcos said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/23/2019

Thanks Marcos.  Thank you for trusting us with all your service needs.


JO
Jerry O.
Arizona
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Jerry said the business was prompt, fair, and easy to deal with.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/11/2019

Thanks Jerry. Always a pleasure


MG
MARY G.
Tucson, AZ
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Friendly, prompt service.
Made an appointment. Started on time. Job done. On my way. Love it.
Covenant A. from Covenant Automotive responded on 07/05/2019

Thank you so much for the kind words.  Weare always here to help.


MV
Mary V.
Arizona
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Mary said the business always does a great job for her.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 07/01/2019

Thank you for your trust in us.  We are always here for you


AG
Arthur G.
Tucson, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Arthur said this is a really good business. He stated the owner and the technicians are great. They explain what is going on and show what happened. He also mentioned they are honest, and the prices are affordable.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 06/24/2019

Thank you for the comment.  We are always here to explain and to inform you about your car.  hope to see you soon


MN
MICHAEL J. N.
Tucson, AZ
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Honest fair service
Covenant was solid. Mark texted me personally to confirm the appointment. He was honest and very courteous. The work was top quality and the prices were very reasonable. Mark also found my cell phone in the parking lot and met me to ensure I got it back. Personal service - top notch!
Covenant A. from Covenant Automotive responded on 06/21/2019

Thanks for the kind words.  Glad we were able to find your phone and get it back to you.  


SP
Steve P.
Tucson, AZ
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Steve said the business was on time and quick.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 06/19/2019

Thanks Steve.  Glad we could be of service.  Look forward to seeing you again.


IG
IRENE G.
Tucson, AZ
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Excellent customer service
Excellent service, it's great and a peace of mind to know that the work that needs to be done is getting done by professionals of integrity that value their work. May the Lord continue bless their gift and hands. Thank you so much.
Covenant A. from Covenant Automotive responded on 06/17/2019

Thanks Irene.  Always nice to hear your kind words.  Be blessed


PL
Peggy L.
Arizona
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Peggy said they always do quality work , they are honest and they always follow through.
This review was collected via phone interview by Customer Research Inc.
Covenant A. from Covenant Automotive responded on 06/11/2019

Thanks Peggy.  Good to see you again.  Be blessed


Displaying Review 1 - 20 of 115 in total