Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

77 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


ST
Susan T.
Kansas
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Susan said that the place provided her with good service, were honest, didn't do any service her vehicle didn't need and she trusted the staff.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
Kansas
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Patrick said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

NT
Norman T.
Kansas
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Norman said the business did a good job and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Overbrook, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Spoke with Tatiana. She said the business was prompt and the diagnostic was spot on. They have good service.
This review was collected via phone interview by Customer Research Inc.

SP
Shailiegh P.
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Shailiegh Piepmeier
Always thorough and helpful

RD
Rebecca D.
Topeka, KS
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Rebecca said the business is really good. The staff got it done fast and were very pleasant people to work with.
This review was collected via phone interview by Customer Research Inc.

PM
Pam M.
Kansas
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Pam said she really appreciates them squeezing her in and getting the work done.
This review was collected via phone interview by Customer Research Inc.

SG
STEVE G.
Topeka, KS
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Excellent service
Ben provided quality work on my 2010 Subaru Forrester. The work was done quickly an at a fair price.

WB
Winston B.
Kansas
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Winston said he gets all his service done at this business, and he is happy with their work. He is looking forward to bringing another vehicle in soon.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Kansas
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Tom said they are friendly, honorable and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

GV
GEORGE V.
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
The manager is well trained and honest. He explains things and meets our needs.
I was able to get in for an oil change on a very busy week. The work was done promptly and the car was inspected.

MR
MARTY R.
Topeka, KS
Buick Skylark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Most honest place ive ever dealt with
We have used alot of shops over the years but can say without a doubt dealing with Ben and his staff was a pleasure. They were all honest and up front about what needed to be done and didnt on our vehicle. We would highly recommend them to anyone needing any vehicle work done! You wont be disappointed!

Verified Customer
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Great business
Ben is a genuine person great guy

KB
Katrina B.
Kansas
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Katrina said the employees were kind. They were considerate. They were thorough. They took care of her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Topeka, KS
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Convenient location, friendly & knowledgeable staff
I’ve been a customer of Crossroads Automotive for over a year now. Both of our vehicles have slightly higher mileage and Ben and his staff have done a great job of diagnosing issues and providing accurate estimates. We follow up with Ben’s recommendations and have the appropriate service work performed. We have never had to return for follow ups as the work is always completed accurately and completely. Ben has great customer service skills and strives to make the customer happy. Crossroads Automotive services are fairly priced with warranties. A great family business with integrity!

RR
Russ R.
Topeka, KS
INFINITI I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Russ said the technician at the business was knowledgeable and the price was fair. The vehicles all came back in better shape, than when they were dropped off. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

DB
David And Judy B.
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Knowledgeable Service
Owner is experienced and gives sound advice even if it means less work for him. No pressure to get unnecessary repairs or service. It's like he cares about the customer.

BA
Branden A.
Topeka, KS
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Branden said that he is going back for more work.
This review was collected via phone interview by Customer Research Inc.

TS
THERESA AND DOUG S.
Topeka, KS
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
These Great guys absolutely know what they are doing hands down.
Hands down the best around! You couldn't go anywhere better. If you are in need of mechanical work, you better call Ben. You will NOT regret your choice.
Theresa Starkey

JW
JUDE W.
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Awesome work done by an awesome team!
I enjoy doing business with Ben and his crew every time. They’re down to earth and very personable. They do great work and they get it done quick. They also have the best price! They’re the only place I go to now!