And this story does have happy ending as Chris and his crew had to redo shoddy work that we paid good dollars for to all 3 former shops. From remounting and rebalancing tires, to fixing wiring harnesses torn out and hanging down by the axle, to engine parts not fully bolted down, they got it running perfectly, and then did some additional work to help get the truck ready for sale and to make sure the next owner was good to go. Chris even helped us out with the broken windshield and had his glass shop put one in and gave us his cost on that outside work. And then his outside detailer came on a weekend to detail the truck for sale, and that was a WOW job, it looked like a new truck inside and out, and at that point it ran so good and looked so good that we hesitated on selling it. What more can I say, but dealing with Chris on the shop side and his office manager Jackie - it is so easy and friendly, and just knowing that for once in your life you can trust that your vehicles will get repaired right, the first time, and you won't get ripped off on parts or labor - words cannot describe how great that is! In closing, CTM is so good and right in every way, that I just am waiting for the next vehicle to break so it can go to Chris and we can enjoy the great repair experience again and again ........Jim K., Minnetonka Mn. To Chris, Jackie, and Crew, please feel free to have anyone that wants a referral for the shop to call me at anytime, and I will be glad to spread the word - as long as you still save the time for our vehicles! Thanks!
Wow Jim! Thank you so much for the kind words, We really appreciate you taking the time out to share your experience with us. It has been a pleasure doing business with you & your family. We look forward to working with you again in the future!
Thank you Jim for choosing CTM Services & taking time out of your day to send us a perfect review! It is always a pleasure seeing new faces! Enjoy your day!
Thanks Don for taking the time to write us a review, it is a pleasure doing business with you!
Thank You Randy for the great review & trusting us with your vehicle needs. It's a pleasure having you as our customer. Hope you have a great day!
Thank you very much Butch, it's alway a pleasure working with new customers to get their concerns taken care of.
Have a happy Holidays!!
Thank You for the review Randy! It is great to hear our on-line appointment reminder/scheduler makes life a little easier for you. Thank You for choosing CTM Services!
Thank You Dale for taking time to write us a review & for choosing CTM Services!
Thank You for taking the time to write us a review John. We did in the past have free tire rotations for customers who purchased tires from us. In the last year we had to change our policy on tire rotations due to new staffing & new pay scales. Unfortunately, some of the new staff were unaware of these old incentives which lead to some confusion at your last visit, we truly are sorry for any inconvenience this may have caused you. We hope this misunderstanding does not deter you from your next visit with us!
Thank You Jen for such an awesome review! Keeping our customers informed at all times is what we strive for at CTM Services, no one likes unexpected surprises. Thank You for your continued business!
Hope you have a fabulous day!
Thank You Mike for the positive review, & for choosing CTM Services for your automotive needs!
We appreciate your positive feedback Steve! We take pride in providing knowledge to fit our customers needs.
Thank You Stacy for taking time to write us a great review!
Thank You John for taking time to write us a review on your recent visit, we certainly appreciate it! Hope you have a great day!
Thank You John, for taking time to write us a review & Thank You for your continued business at CTM Services! Have a great day!
Thank You Abby for the great review & for choosing CTM Services!
Thank You Dale for the review! Unfortunately, there are times that parts availability is out of our control, Thank You for understanding & for your continued support here at CTM Services!
Thank You Dave! Have a great weekend!
Thank You Andrew for taking time to write us a great review! We are happy to hear you had a great experience here at CTM Services. We are always here for any future questions or automotive needs you may have in the future! Have a great day!
Thank you John,
It's always great working with you. Have a great day!!
Thank You Jayne for taking the time to write us an awesome review! Please don't hesitate to call with any other future questions or concerns, we are always here to assist in your vehicle needs! So happy we could welcome another new face into our shop! Have a great day!