Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

332 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JR
Jr R.
Lima, NY
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jr. said the business is quick, convenient and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LJ
Lisa J.
Springwater, NY
Dodge Charger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Lisa said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GF
Geno F.
Honeoye, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Geno said Todd treats him pretty well.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Naples, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Chris said the staff are quite accommodating whenever he brings his vehicle in.
This review was collected via phone interview by Customer Research Inc.

DM
Deborah M.
Springwater, NY
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Deborah said the business is very expensive but otherwise, he is always there, and she can trust him.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Naples, NY
Subaru Outback (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jerry said the business did a really good job and everyone was nice to deal with.
This review was collected via phone interview by Customer Research Inc.

HB
Hannah B.
Houghton, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Hannah said the staff was helpful. Everything went well and the experience was smooth.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Livonia, NY
Subaru Impreza Sedan (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Mark said the mechanics did everything he asked of them and went beyond his expectations. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Wayland, NY
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Christopher said he is happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Rochester, NY
Subaru Impreza Sedan (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Trustworthy
Service is great. Helpful. Friendly.

RO
Robert O.
Honeoye Falls, NY
Chevrolet Silverado 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Julie. She said the business is excellent and always gets them right in whenever they need to be seen.
This review was collected via phone interview by Customer Research Inc.

SK
spencer k.
Rochester, NY
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Great Service, friendly and competent Staff!
Great, friendly and competent staff. Always does the service work on my car.

EP
Elizabeth P.
Canandaigua, NY
Kia Sportage
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/05/2018
Nice people, Not a great experience
I scheduled my car to be detailed and dropped it off (9am). At 1:15pm, I received a text stating the detailer was out sick - I had to reschedule. I made special arrangements to leave my car there...nothing was done for 4 hours...no one contacted me...I chose not to reschedule. I am really disappointed. Overall, they were highly recommended and the people were very nice, but they didn’t handle this correctly.

AO
AMY O.
Hemlock, NY
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Great local shop!
This was my first time at Curtis Auto. They were very friendly, and I was in & out in a timely manner. First impression was that they're a honest, dependable shop. Will definitely be going back for any service that I need!

AL
Alan L.
Honeoye, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Alan said they always provide good service.
This review was collected via phone interview by Customer Research Inc.

SD
Sabrina D.
Marion, NY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
So happy
I purchased my first car from Curtis and was so happy with how attentive to detail and friendly they were. My car was definitely taken care of by them and I feel super safe driving it! Thank you!

CG
Cynthia G.
Bloomfield, NY
Dodge Nitro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Tod is honest and dependable. He is always fair and resonable. We are very happy with his services with both my dodge nitro and my sons dodge dakota.
Tod is always fair and honest. My son and I are both very satisfied with the work he has done and the reasonable price he charges on both our dodge nitro and doge Dakota vehicles that we purchased from him. He also offers a free rental at times when he needs our car for a longer period of time. This saves us money and no time from work.

MS
Mark S.
Livonia, NY
Subaru Impreza Sedan (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Mark said he really appreciates Todd and his staff, and everything they do.
This review was collected via phone interview by Customer Research Inc.

LG
les g.
Bloomfield, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Great job yet again
The place to go to get the work done, fast and done right.

LD
Laurali D.
Honeoye, NY
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Laurali said they always get right in and out. The service is good and they do what they say they will do. She will return for service.
This review was collected via phone interview by Customer Research Inc.