Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

345 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KR
Keith R.
Honeoye, NY
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Keith said the staff is very easy to work with, they communicated properly and the owner explained his options pretty well.
This review was collected via phone interview by Customer Research Inc.

RK
Ron K.
New York
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Ron said they did a great job.
This review was collected via phone interview by Customer Research Inc.

GF
Geno F.
Honeoye, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Geno said the business did a good job and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CD
Catherine D.
Honeoye, NY
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Catherine said they detailed the vehicle on Friday and it was not done correctly. They detailed the vehicle again on Monday and everything was fine. The original person did not do it correctly. She paid $230 and expected the vehicle to be spotless. Her guest arrived on Friday and her vehicle was still dirty.
This review was collected via phone interview by Customer Research Inc.

RG
Rachel G.
lima, NY
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Rachel said they were very nice.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
New York
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Paul said he was pleased and this was a good business. He brought his vehicle in to be repaired. Something else went wrong and the employees fixed it at no additional charge.
This review was collected via phone interview by Customer Research Inc.

HM
Harrison M.
Hemlock, NY
Ford Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Fran. She said, the business is timely, they have good prices and they do good work.
This review was collected via phone interview by Customer Research Inc.

HM
Harrison M.
Hemlock, NY
Ford Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Fran. She said, the business is timely, they have good prices and they do good work.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Bloomfield, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Richard said he appreciated Todd.
This review was collected via phone interview by Customer Research Inc.

RP
Rhonda P.
Honeoye, NY
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rhonda said the staff did a good job and they are easy to deal with.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Dansville, NY
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Elizabeth said she feels that the man who helped her did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Shannon M.
Honeoye, NY
Chevrolet Silverado 3500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Shannon said the service was good and he likes the staff.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Hemlock, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ian said that the staff at the facility got the job done.
This review was collected via phone interview by Customer Research Inc.

JR
Jr R.
Lima, NY
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jr. said the business is quick, convenient and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LJ
Lisa J.
Springwater, NY
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Lisa said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GF
Geno F.
Honeoye, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Geno said Todd treats him pretty well.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Naples, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Chris said the staff are quite accommodating whenever he brings his vehicle in.
This review was collected via phone interview by Customer Research Inc.

DM
Deborah M.
Springwater, NY
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Deborah said the business is very expensive but otherwise, he is always there, and she can trust him.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Naples, NY
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jerry said the business did a really good job and everyone was nice to deal with.
This review was collected via phone interview by Customer Research Inc.

HB
Hannah B.
Houghton, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Hannah said the staff was helpful. Everything went well and the experience was smooth.
This review was collected via phone interview by Customer Research Inc.