Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

901 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 months ago

Reviews


JL
Jose L.
Boise, ID
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Jose said he was completely satisfied with the customer service, and the staff. He has already taken 2 vehicles there and has 2 more to bring down.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Meridian, ID
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Jerry said the staff did an amazing job.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Idaho
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Mike said the staff got him in promptly and resolved all the issues of his vehicle in a professional manner.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Idaho
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Rick said he has been using this business for around 15 years, and they always provide good service at competitive prices.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Idaho
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Mike said the business always does a real good job and he knows the owner.
This review was collected via phone interview by Customer Research Inc.

JH
JIM/JILL H.
Boise, ID
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Honesty
Dales auto care has been such a great place to have work done. Sam Is very honest and upfront and always calls with details. prior to doing work

RT
RALPH/SANDY T.
Boise, ID
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Honest, truthful, upfront on costs
I have been with Dale's Auto for the last 10 years. He is upfront on what needs done, doesn't try to sell you something you don't need, and will tell you before he spends your money what he can and can't do.
Has become a good friend.

HA
Hani A.
Idaho
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Hani said that the business was great and also mentioned that he would definitely recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GJ
Glen J.
Idaho
Ford E-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Glen said the staff were prompt, quick and efficient. This facility has good service technicians.
This review was collected via phone interview by Customer Research Inc.

MA
Megan A.
Boise, ID
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/16/2019 Category: Service
Megan said the staff was unable to fix the sound her vehicle was making even after the brakes were replaced.
This review was collected via phone interview by Customer Research Inc.

RB
Rocky B.
Idaho
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Rocky said he has always trusted this business. He stated that every time he goes there, he gets professional service, it is done in a timely fashion and they give him straight answers. He mentioned that Sam G is the best.
This review was collected via phone interview by Customer Research Inc.

JH
JIM/JILL H.
Boise, ID
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Honesty
Sam and his crew get things done right! They are honest and provide a complete rundown of the issues before they do the work.

GD
Garland D.
Boise, ID
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Garland said they were very professional and friendly.
This review was collected via phone interview by Customer Research Inc.

LL
Leo L.
Idaho
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Leo said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PE
PAUL E.
Meridian, ID
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
The best auto repair
Since Sam Grey took over Dales Auto Care from Dale about 14 years ago, the bar has been raised. Not taking away from Dale, but Sam computerized, make sure he had A1 master mechanics and believe his auto repair is second to none. When the vehicle is diagnoses and repaired the owners can rest assured the job was done right the first time. Thanks Sam.

CK
CLAY K.
Boise, ID
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great Service
Sam has been very honest and he has managed to fix my vehicle issues quickly usually same day. I have been going to Dales's for several years now.
I recommend Dale's for automotive repairs.

Thanks,
-Clay

RS
Rebecca S.
Boise, ID
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Rebecca said the staff was really good about working around her schedule. She is always contacted, and updated during the service. They do excellent work, and they are really good guys.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Boise, ID
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Best in Boise
I come here now for any auto repairs. In the past I’ve gotten estimates from places and Dale’s would always want to check the vehicle themselves first to make sure it was what was needed rather than quoting me a price. Their estimate would always come in a little lower for the same work but there have been 2 times now that they have told me you don’t need all that done, just this and saved me a lot of money. Once it was a difference between $2000 and $300! Honesty! I asked them about installing a remote starter in my daughters car and they said they could, but there was another place that specializes in doing that and they could do it cheaper so they referred me there. Several years ago they had done a repair for me (a gasket) and it broke again about 2 months after the warranty ran out. They said it shouldn’t have broken and fixed it for no charge anyway. The kind of honesty and integrity they show is rare and hard to find. I no longer look anywhere else when I need automotive work done.

DG
Dave G.
Boise, ID
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Dave said that he has been using the place for quite awhile and he is always happy with them.
This review was collected via phone interview by Customer Research Inc.

RM
Reg M.
Boise, ID
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Reg said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

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