Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

815 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


NB
Nick B.
Idaho
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Nick said the service was straightforward and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

WC
Wendy C.
Boise, ID
Subaru Legacy Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Bruce. He said they were very professional.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Idaho
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Corinna. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Mountain Home, ID
Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Eric said the staff provided great customer service and he appreciated Todd keeping in touch with him. He stated the service was fantastic.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Idaho
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Jean. She said the business worked them right in and went over the vehicle. They were impressed with that.
This review was collected via phone interview by Customer Research Inc.

TH
Tami H.
Kuna, ID
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Josh. He said this business provided great customer service. They always fix his problem and the price was good.
This review was collected via phone interview by Customer Research Inc.

KM
Katrina M.
Boise, ID
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Katrina said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

TP
Tina P.
Idaho
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tina said she likes the facility because they are very honest and she trusts them. They do a great job when she needs things done and the price was fair.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Idaho
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Lisa said the business did a good job and she appreciated them. She also said they were very friendly and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GW
Gracie W.
Idaho
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gracie said she was in a bad situation and her vehicle was vandalized right before she went out of the country. This business went out of their way to help her keep her vehicle there until she was able to return and pay. They fixed her vehicle while she was gone. They had really good customer service. Every time she need them they do the repairs in a timely manner and have been there to help her out.
This review was collected via phone interview by Customer Research Inc.

LC
Lori C.
Boise, ID
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Lori said the business has always treated her well, and the service is timely.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Idaho
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Phil's wife. She said they were very good and kept the work at the lowest price possible.
This review was collected via phone interview by Customer Research Inc.

LP
Lee P.
Idaho
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Lee said the staff are a pleasure to deal with. They got him in sooner than they thought they would, and gave him a very accurate estimate..
This review was collected via phone interview by Customer Research Inc.

DB
Dillon B.
Idaho
Volkswagen Passat Wagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2018 Category: Service
Spoke with Dylan. He said he just started to drive his vehicle but he enjoyed the service very much.
This review was collected via phone interview by Customer Research Inc.

JM
Joey M.
Idaho
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Joey said everything was perfect with the business, and the customer service was fantastic.
This review was collected via phone interview by Customer Research Inc.

KW
Kenny W.
Idaho
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Kenny said he had a great experience. The staff did the work he expected very quickly. They got back to him and the customer service was just really good.
This review was collected via phone interview by Customer Research Inc.

MM
MISTY M.
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Awesome mechanics
Thanks to Sam and Todd Dales Auto Care is the only place to take your vehicle into. They got my car working in a timely fashion and I do appreciate there work and caring for my safety on the road. They don’t just care about the vehicle they care about the person driving it. Thank u so much for everything. I want to say how much I appreciate all of you at Dales Auto Care.

DK
David K.
Hayden, ID
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
David said the staff gives great service.
This review was collected via phone interview by Customer Research Inc.

PE
PAUL E.
Meridian, ID
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Sam demands quality and his Service Manager and mechanics strive for the highest quality.
It starts with Tod Wells the Service Manager. He listens, he tries to accommodate you and your needs He has excellent repore with staff, when finished, the mechanic goes over what he did and what he found that needs attention. I have always been impressed with the quality of service I receive and that is why my 1998 Buick is still road worthy and I would not be afraid to take it cross country because I know it is mechanically sound and will bring me back.

MR
MIKE R.
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
You guys were very honest with us regarding our jeep liberty
Based on your diagnosis of the vehicle and the complexity and cost of repair, we traded in the jeep and bought a new vehicle. We appreciate your honesty and will continue to use your excellent service.

Displaying Review 1 - 20 of 815 in total