Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

243 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 3 years ago

Reviews


DD
Denise D.
Dana Point, CA
Mercedes-Benz CLK350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Spoke with Diana. She said she loves Ray. He is always sure to take care of her and he makes sure her daughter's vehicle is always safe.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Dana Point, CA
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Lisa said the mechanic at this business is really honest, efficient and takes good care of their customers.
This review was collected via phone interview by Customer Research Inc.

WU
Worada U.
Laguna Beach, CA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Worada said Ray was very good and polite. He kept her updated.
This review was collected via phone interview by Customer Research Inc.

MF
Melba F.
Dana Point, CA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
Melba said she was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

ED
ELMER D.
Dana Point, CA
Acura 3.2CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2015
Good Joes
my thots

VR
vicky r.
Dana Point, CA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015
Oil change
Ray the manager is what makes the place so great.

BS
Betty S.
Dana Point, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015 Category: Service
Betty said that the business has provided good service each of the seven times that she has visited them for oil changes. She would not like the employee, Ray, to retire.
This review was collected via phone interview by Customer Research Inc.

AG
Adrian G.
Dana Point, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015 Category: Service
Adrian said everything with this business went well and they also went above and beyond their duties.
This review was collected via phone interview by Customer Research Inc.

DA
Dennis A.
San Juan Capistrano, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Dennis said this business quick and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

JJ
Justin J.
Dana Point, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2015 Category: Service
Justin said this business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DM
Dustin M.
Capistrano Beach, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015 Category: Service
Dustin said this business provided prompt service.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Dana Point, CA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015 Category: Service
Robert said that the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MM
MARCEE M.
Dana Point, CA
GMC Envoy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2015
Ray directs all the great service
Ray at Dana Point Shell provides all the great service. He identifies you by your car, and tells it like it is.

SJ
STEVE J.
Lake Havasu City, AZ
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2015
No Nonsence Service
I have been getting my cars serviced here for many years. Have always been completely satisfied with the quality of work. Also appreciate the honesty of what needs to be don and what doesn't.

MA
MARY A.
Dana Point, CA
Buick Rainier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2015
Re service and a trouble shooter
They were very quick, accessible and helpful.

RC
RICK C.
Dana Point, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2015
great service!
ray and company are very professional, fast and people I trust to take good care of my truck.

MJ
Martin J.
Dana Point, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
Martin said that this business did excellent and it is wonderful there.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Laguna Beach, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
Brian said the business provides good, excellent and efficient service. The staff is very personable and great.
This review was collected via phone interview by Customer Research Inc.

RW
RON W.
Dana Point, CA
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2015
Great Work
Ray went beyond the call of duty. BMW was Smog'd after a OBDII failure. Battery replacement and instructions it obtain the data. Passed, a good day!

BD
BRIAN D.
Dana Point, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015
Don't take your car anywhere else
I have been taking my vehicles to Ray for a while now. Ray will always tell it to you straight. His experience will get your vehicle back on the road faster than most shops.

Displaying Review 1 - 20 of 243 in total