The end result of having the front springs replaced due to a recall is positive. However, the path to that successful outcome could have been smoother with a bit better communications as to what we should expect regarding the timing of the completion of the repairs. I was originally told by one person that all should take around an hour. When I called the next day, I spoke with a different person who stated that I should plan on leaving the car for the whole day. The reason given was that after photos and a repair authorization request is sent to Hyundai headquarters, it can take a while, possibly a couple of hours, to get a response. We left the car at the dealership the next day at the 9:50 am time I was told to be there. Toward the end of that day, the dealership still had no answer from Hyundai. I was then told the car would need to remain there overnight in hopes of getting an answer the next day. I only got this information as to the repair delay because I called the dealership near the end of day 1 and asked what was happening with our car. No one ever called me. Also, I still don't know if the repair request to Hyundai had been submitted early in that first day and Hyundai was slower than usual in responding or if the request wasn't submitted until much later in that day. I had to make other calls to the dealership on day 2 to get news of what was the status of the repair. Finally, toward the end of day 2, I did get a call letting me know that Hyundai had finally responded and the repair was about to commence. As I stated at the beginning of this review, the end result of all of this is very good; the recalled and broken springs were replaced. The whole experience would have been a bit better, however, if I had been kept apprised as to the delays that occurred without my having to make calls and track down someone for updates. I didn't expect frequent briefings. I know that there are many people who are there for repairs. When it became apparent that everything was going to take much longer than I had been told to expect, that is when a call would have been appreciated. Even negative news, initiated by someone at the dealership, that gave the assurance that people at the dealership were working at getting the problem causing the delay resolved would have been better than no news at all.