Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 731 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


NC
Nick C.
Louisiana
Lincoln MKS
Verified Customer
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11/12/2019 Category: Service
Nick said the business was attentive and he never has to bring the vehicle back over and over.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Pineville, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Dennis said this was the only business in town that would work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
CHRIS M.
Pineville, LA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
Fast, friendly service
I dropped my van off the Darrell's due to a "straining noise" and additional work. I drive extensively for work and cannot be left stranded. I had rented a car believing it would take a week or so for the work to be done. I got a call the NEXT DAY stating the work was completed! The noise was gone and my van is as good as new! I didn't have to have my rental for a week either! Thank you, Darrell's!!!

TB
TODD B.
Ford Mustang
Verified Customer
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10/17/2019
Awesome mechanics
Wonderful place to take ur vehicle !!!! Service was awesome!!

JA
Jack A.
Alexandria, LA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Jack said he likes Darrell, he knows him and appreciates the guy.
This review was collected via phone interview by Customer Research Inc.

GH
Gregory H.
Alexandria, LA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Gregory said the business provides the best service and they have better prices than other facilities.
This review was collected via phone interview by Customer Research Inc.

AP
Arron P.
Alexandria, LA
GMC Sierra 1500
Verified Customer
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10/07/2019 Category: Service
Spoke with Aaron. He said the staff members are the best at what they do. .
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Woodworth, LA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Joe said the employees fixed his vehicle and diagnosed it properly.
This review was collected via phone interview by Customer Research Inc.

MN
MALCOLM N.
Woodworth, LA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Great service.
Convenient location and friendly staff.

IK
IAN K.
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Fast service repair and friendly staff
They are reliable people with prompt service!

MG
Mike G.
Alexandria, LA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Mike said this business provides good service. He stated he has never had to bring his vehicle back because they get it done right the first time.
This review was collected via phone interview by Customer Research Inc.

BH
Bailey H.
Woodworth, LA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Bailey said that they were quick. The job was done right and so they did great.
This review was collected via phone interview by Customer Research Inc.

ST
SCOTT T.
Alexandria, LA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Always take my cars to Darrell’s
I have been a customer for 25+ yrs. I trust Brother’s business. I’ve never had to take my car back a second time for same issue. I certainly recommend Darrell’s to anyone. They stay busy, I believe because they do such good work.

LE
LORI E.
Alexandria, LA
Ford Mustang
Verified Customer
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08/28/2019
Workers are friendly and helpful.
They do excellent work and honor their work until they get something fixed.

MN
MALCOLM N.
Woodworth, LA
Dodge Dakota
Verified Customer
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08/23/2019
Truck in shop
Truck overheated . It was the water pump and radiator leak. Both were replaced and work done seems to be good. Great place to get my truck fixed!

Verified Customer
Lenexa, KS
Nissan NV
Verified Customer
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08/16/2019
Friendly home town shop
Darrell’s is a friendly home town shop. I like dealing with them.

BP
Brady P.
Alexandria, LA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Brady said the staff worked with him and had his vehicle done in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

FJ
Freddie J.
Alexandria, LA
Ford
Verified Customer
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08/15/2019 Category: Service
Freddie said he is really satisfied with the courteous and good service provided by this business. He said he had to wait a week to have his vehicle serviced by this business.
This review was collected via phone interview by Customer Research Inc.

JC
Jacquelyn C.
Alexandria, LA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Jacquelyn said the business was kind, respectful, and when she first talked to Darrell on the phone, he told her how much it would cost. They worked hard. He told her he wouldn't spend that much on repairing the vehicle. A lady named Kristy was nice and Darrell was nice, too. They were excellent at what they did.
This review was collected via phone interview by Customer Research Inc.

RH
RICK H.
Woodworth, LA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Great job!
Brother and his team always take great care of us!