Darrell's Auto Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

545 Reviews

98% Would Recommend
Latest Review 10 days ago
NICK R. on 11/09/2017
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"Dependable Care"
Darrel's quickly diagnosed two bad cells in my car's battery and had a new one installed in short order. The new one was more cold cranking volts than the old one at a comparable price. Very satisfied.
Vehicle: Ford Fusion
Service Date: 11/09/2017
Review Created: 11/09/2017 09:44 PM
Richard B. on 11/09/2017
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Richard said he was quite pleased with the outcome and everyone was very courteous.
Vehicle: GMC Yukon
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
MARY M. on 11/07/2017
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"Competence, reliability"
I hate waiting! I'm not good at it. So conversation with the GENTLEMAN at the front desk was greatly appreciated, and intelligent.
Vehicle: Honda Fit
Service Date: 11/06/2017
Review Created: 11/07/2017 08:09 AM
Laura A. on 11/07/2017
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Laura said the facility is very good. They don't try to over price their work. She is very satisfied with the work they have done on her vehicle.
Vehicle: Kia Sedona
Category: Service
Service Date: 10/09/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Rodney P. on 11/06/2017
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Rodney said the business provided good service and he was satisfied with the work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Clifford S. on 11/03/2017
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Clifford said they provided good service.
Vehicle: Ford F-150
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Jaleisha H. on 11/03/2017
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Jaleisha said this business fixed her vehicle within a reasonable amount of time. They were friendly and they worked on fixing a second problem as well.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
NICK M. on 10/28/2017
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"Great Service"
The crew at Darrell’s is top notch, and always does a fantastic job. Thanks again!
Vehicle: Chevrolet Tahoe
Service Date: 10/26/2017
Review Created: 10/28/2017 03:15 PM
Chase F. on 10/28/2017
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Chase said everyone was very nice and helpful at the business. The prices were reasonable, and everything was great.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/26/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Donald P. on 10/25/2017
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Donald said the staff provided excellent customer service. He said he thought the staff could have paid more attention to detail.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/09/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Parrish T. on 10/19/2017
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Parrish said he was very pleased with the service this business provided. Kevin communicated with him throughout the whole service. They did the work as promised.
Vehicle: Nissan 300ZX
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Jody W. on 10/11/2017
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Jody said the workers were great.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Ken T. on 10/11/2017
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Ken said the staff was friendly, professional, and very thorough. They called him and told him everything he needed and they provided him with a fair price.
Vehicle: Pontiac Solstice
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Jousha M. on 10/09/2017
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Joshua said the customer service was very good at this business. They fixed the problem and they finished quickly.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty E. on 10/09/2017
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Marty said they were great but they did not replace the timing chain. Even so, the staff were friendly.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Bramblett D. on 10/06/2017
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Bramblett said he would recommend this business for service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/02/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Darrell H. on 10/01/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Transmission work"
Went from Ohio to Alexandria to visit family and transmission was acting up. Took this place of business and was told it was fixed. Headed back to Ohio and got as far as Tuscaloosa Alabama and the fixed transmission started doing the exact same thing and was barely able to get off the highway. Went to a transmission shop and was told it was ruined and had to have one shipped from the nearest location which was SC. After 3,800 plus the 1,200 Daryl's charged me and said it was fixed plus 600.00 for a motel room I am totally beside myself and stuck with having to pay out just to make it home when it wasn't fixed correctly the first time. Called them three times and was told the owner would call me back as I feel since the work was done correctly the first time I should have at least half of the 1,200 payed back. Never have heard back from them. I rate them a one star because it won't allow a zero!!!!!
Service Date: 11/17/2016
Review Created: 10/01/2017 12:11 PM
Diane R. on 09/25/2017
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Diane said she would recommend this business for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Erik B. on 09/15/2017
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Erik said the business is awesome. He recommends them for service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 09/15/2017
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Kevin said the business does good work. They are timely and professional.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 545 in total