Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

706 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


DC
David C.
Alexandria, LA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
David said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DT
Davin T.
Louisiana
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Spoke with Leann. She said the employees repaired her vehicles issue. The work took a long time to complete. She is experiencing some issue with her repair.
This review was collected via phone interview by Customer Research Inc.

RP
Raymond P.
Pineville, LA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Raymond said the service was good.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Alexandria, LA
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Trustworthy business and excellent service!
Wouldn’t trust anyone else but Darrell’s for my auto service!

MP
MARTIN P.
Boyce, LA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019
2008 CTS
Quick attention thru the door. Proffesional, return diagnosis and quote in a day and a half usually. Which is not bad considering the amount of vehichles they service in a week.

JG
John G.
Bunkie, LA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
John said this business was courteous, they did a good job.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Boyce, LA
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Greg said the service was good and was completed quickly.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Alexandria, LA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Tom said they do an excellent job and he appreciates the work they do for him.
This review was collected via phone interview by Customer Research Inc.

LB
LOUIS B.
Alexandria, LA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Good work pleasant and friendly
Have used Darrell's for almost 30 years and find it reliable and knowledgeable.

BK
BILLY K.
Pollock, LA
Pontiac G8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Quick thorough service
Great service

RS
RICH S.
Alexandria, LA
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Excellent customer service!
I have been using Darrell's for just over four years now and have had repairs done to multiple cars. The customer service is beyond compare and the peace of mind that comes with knowing a job is done properly is worth every nickel.

DH
Debra H.
Louisiana
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Debra said they were great. She had very good service and she was pleased.
This review was collected via phone interview by Customer Research Inc.

MB
Micheal B.
Alexandria, LA
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Micheal said that he liked the place's efficiency, timeliness and the pricing of labor. The front desk person was very nice.
This review was collected via phone interview by Customer Research Inc.

CB
Clyde B.
Louisiana
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Clyde said he was really pleased with their service.
This review was collected via phone interview by Customer Research Inc.

EN
EUGENE N.
Alexandria, LA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
They are always very receptive to your problems and always loves them quickly
Excellent service and personnel

DB
David B.
Louisiana
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Spoke with Mark. He said the business does great work. They know exactly what they are doing there. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Monroe, LA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Gary said the business was very quick and good. He will be a return customer soon for a different issue.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Alexandria, LA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Long time satisfied Customer
I know from many Years of experience that I can count on Darrell’s to be honest with me about the job, what to expect and what they do.

JG
James G.
Alexandria, LA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
James said they fixed his vehicle at a fair price.
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Alexandria, LA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
The people and knowing you are getting what is needed
The people take a personal interest in you. The work is superb. If the wait is a little long that is because people know they can count on an honest job and as a result his work is normally backed up.