Darrell's Auto Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

534 Reviews

98% Would Recommend
Latest Review 12 days ago
Jody W. on 10/11/2017
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Jody said the workers were great.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Ken T. on 10/11/2017
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Ken said the staff was friendly, professional, and very thorough. They called him and told him everything he needed and they provided him with a fair price.
Vehicle: Pontiac Solstice
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Jousha M. on 10/09/2017
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Joshua said the customer service was very good at this business. They fixed the problem and they finished quickly.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Marty E. on 10/09/2017
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Marty said they were great but they did not replace the timing chain. Even so, the staff were friendly.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Bramblett D. on 10/06/2017
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Bramblett said he would recommend this business for service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/02/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Darrell H. on 10/01/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Transmission work"
Went from Ohio to Alexandria to visit family and transmission was acting up. Took this place of business and was told it was fixed. Headed back to Ohio and got as far as Tuscaloosa Alabama and the fixed transmission started doing the exact same thing and was barely able to get off the highway. Went to a transmission shop and was told it was ruined and had to have one shipped from the nearest location which was SC. After 3,800 plus the 1,200 Daryl's charged me and said it was fixed plus 600.00 for a motel room I am totally beside myself and stuck with having to pay out just to make it home when it wasn't fixed correctly the first time. Called them three times and was told the owner would call me back as I feel since the work was done correctly the first time I should have at least half of the 1,200 payed back. Never have heard back from them. I rate them a one star because it won't allow a zero!!!!!
Service Date: 11/17/2016
Review Created: 10/01/2017 12:11 PM
Diane R. on 09/25/2017
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Diane said she would recommend this business for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Erik B. on 09/15/2017
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Erik said the business is awesome. He recommends them for service.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 09/15/2017
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Kevin said the business does good work. They are timely and professional.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Edith G. on 09/14/2017
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Edith said David provided good service.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
James S. on 09/06/2017
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James said this business gave him good service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 09/01/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Keith M. on 08/25/2017
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Keith said this business was able to fix the damage done by the first facility to which he took his vehicle. They got the work done and they got it done quickly. He was very impressed.
Vehicle: GMC Suburban
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Stuart N. on 08/25/2017
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Stuart said this business provided pretty good service.
Vehicle: GMC Yukon
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 08/23/2017
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John said the staff was very nice.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Matt P. on 08/20/2017
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Spoke with Lisa. She said the business did a great job on the vehicle and she was updated.
Vehicle: Kia Sportage
Category: Service
Service Date: 08/15/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
MALCOLM N. on 08/17/2017
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"Truck window problems"
Excellent and courteous service.
Vehicle: Dodge Dakota
Service Date: 08/16/2017
Review Created: 08/17/2017 01:26 PM
David H. on 08/16/2017
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David said he was satisfied with the excellent service, and the great price. He also appreciated the employees treating him fairly and being truthful with his service.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Alfred C. on 08/15/2017
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Alfred said this business was ready to take care of his needs whenever he drives up. They handle every customer just like a member of their own family.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/20/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Delana W. on 08/15/2017
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Delana said her vehicle is working well.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/11/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Eric L. on 08/09/2017
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Eric said he was treated well and he was in and out quickly. They got the problem taken care of.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 534 in total