Reviews
CC
Charles C.
Alexandria, LA
Hyundai Sonata

07/19/2018
Category:
Service
Charles said they fixed the problem at the price that was quoted.
Recommended
This review was collected via phone interview by Customer Research Inc.
PR
PETRA R.
Alexandria, LA
Saturn SC 3dr

07/18/2018
Excellent customer service/service, confidence
The last time I took my car in I had a few repairs done that were recommended after a 100k service. When the parts were done I took the car in Kristie was very helpful and reassuring, as always. Glen took care of the repairs a light cover installation. He had pointed out the broken light cover at the 100k service and what may happen if not replaced. So, after he made the recommended repairs he pointed out the best interior air flow selection I should use. Glen is a total gem.
I have total confidence that I get the best service at Darrell's at the best price. I have taken my car to them for over a year and I will continue to do so. Believe me they take the worry out of car maintenance and service.
I have total confidence that I get the best service at Darrell's at the best price. I have taken my car to them for over a year and I will continue to do so. Believe me they take the worry out of car maintenance and service.
Recommended
AH
Anne H.
Louisiana
Chevrolet Tahoe

07/16/2018
Category:
Service
Anne said they are excellent at this business. The staff are very ethical, very fair, they charge fair prices and they look out for the customer. She recommends it to everyone, for every type of vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
JOHN S.
Alexandria, LA
Chevrolet Silverado 1500

07/14/2018
Kind and Considerate People
Brother and his staff are informative and honest. They don’t try to cheat you. They are there to help and go the extra mile to make things easy for you.
Recommended
RA
Roosevelt A.
Woodworth, LA
Dodge Pickup

07/13/2018
Category:
Service
Roosevelt said he has used this business before. He does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Sandra M.
Woodworth, LA
Mercedes-Benz E430

07/12/2018
Category:
Service
Sandra said they exceeded her expectations in every way. She was very pleased with the cost. They're friendly people, fast, and the turnaround time was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
LJ
Larry J.
Pine Prairie, LA
Mercury Grand Marquis

07/07/2018
Category:
Service
Larry said the business' staff members are friendly and offer efficient service. They are skilled with the maintenance they provide.
Recommended
This review was collected via phone interview by Customer Research Inc.
BD
Ben D.
Louisiana
Ford F-150

07/02/2018
Category:
Service
Ben said they did an excellent jib.
Recommended
This review was collected via phone interview by Customer Research Inc.
LR
LOIS R.
Alexandria, LA
Chevrolet TrailBlazer

06/24/2018
Outstanding Service
Friendly, fast service by all employees!
Recommended
SW
Sheri W.
Louisiana
Chevrolet Silverado 1500

06/19/2018
Category:
Service
Sheri said she went to this business for an emergency. The service provided was done quickly and she was happy,
Recommended
This review was collected via phone interview by Customer Research Inc.
PR
PETRA R.
Alexandria, LA
Saturn SC 3dr

06/17/2018
100k maintenance check up
I have been taking my car to Darrell's for over a year. This pas. t thursday i took my car in for a 100k check up. Glen, after the inspection informed me of his findings and recommendations. I was very impressed that he actually took the time to educate me about the things I should do for my car after the check up. I love this place, everybody, Glen, Ricky and Kristy are so caring and helpful. In the past i have interacted with other employees, they were also very kind.
Recommended
JR
John R.
Alexandria, LA
Honda Accord Sdn

06/16/2018
Category:
Service
John said that he always had consistently good service with the facility, and it is a great family-operated business.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Krista F.
Glenmora, LA
Saturn VUE

06/16/2018
Category:
Service
Krista said this business is courteous, prompt and they were finished with her vehicle earlier than expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
AP
Alejandro P.
Alexandria, LA

06/14/2018
Category:
Service
Alexjandro said the job was very well done. He feels welcome always, and he trusts the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jennifer B.
Louisiana
Nissan Frontier 2WD

06/11/2018
Category:
Service
Jennifer said the service was good but it took longer than expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
Lachrystal B.
Pineville, LA
Dodge Charger

06/11/2018
Category:
Service
Lachrystal said the business had good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PF
Pete F.
Glenmora, LA
Chevrolet Forward Control Chassis

06/06/2018
Category:
Service
Spoke with Pete's wife. She said the guy who worked on her vehicle is the best worker around.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Stacey L.
Louisiana
Kia Sorento

05/25/2018
Category:
Service
Stacey said she was happy with the service. She has no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
RT
Rodney T.
Louisiana
GMC Yukon

05/18/2018
Category:
Service
Rodney said the staff fixed his vehicle in a fairly timely manner, and they kept him abreast of what was going on.
Recommended
This review was collected via phone interview by Customer Research Inc.
FJ
Frank J.
Louisiana
Jeep Commander

05/12/2018
Category:
Service
Frank said the business took a little long to get to the service, but they are busy.
Recommended
This review was collected via phone interview by Customer Research Inc.