Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

698 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


BD
Ben D.
Louisiana
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ben said they did an excellent jib.
This review was collected via phone interview by Customer Research Inc.

LR
LOIS R.
Alexandria, LA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Outstanding Service
Friendly, fast service by all employees!

SW
Sheri W.
Louisiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sheri said she went to this business for an emergency. The service provided was done quickly and she was happy,
This review was collected via phone interview by Customer Research Inc.

PR
PETRA R.
Alexandria, LA
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
100k maintenance check up
I have been taking my car to Darrell's for over a year. This pas. t thursday i took my car in for a 100k check up. Glen, after the inspection informed me of his findings and recommendations. I was very impressed that he actually took the time to educate me about the things I should do for my car after the check up. I love this place, everybody, Glen, Ricky and Kristy are so caring and helpful. In the past i have interacted with other employees, they were also very kind.

JR
John R.
Alexandria, LA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
John said that he always had consistently good service with the facility, and it is a great family-operated business.
This review was collected via phone interview by Customer Research Inc.

KF
Krista F.
Glenmora, LA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Krista said this business is courteous, prompt and they were finished with her vehicle earlier than expected.
This review was collected via phone interview by Customer Research Inc.

AP
Alejandro P.
Alexandria, LA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Alexjandro said the job was very well done. He feels welcome always, and he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Louisiana
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Jennifer said the service was good but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

LB
Lachrystal B.
Pineville, LA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lachrystal said the business had good service.
This review was collected via phone interview by Customer Research Inc.

PF
Pete F.
Glenmora, LA
Chevrolet Forward Control Chassis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Pete's wife. She said the guy who worked on her vehicle is the best worker around.
This review was collected via phone interview by Customer Research Inc.

SL
Stacey L.
Louisiana
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Stacey said she was happy with the service. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

RT
Rodney T.
Louisiana
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Rodney said the staff fixed his vehicle in a fairly timely manner, and they kept him abreast of what was going on.
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Louisiana
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Frank said the business took a little long to get to the service, but they are busy.
This review was collected via phone interview by Customer Research Inc.

AD
Audrey D.
Alexandria, LA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Audrey said she was impressed with this business, they found the problem with her vehicle no one else could find for 4 years. The service was good.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
Alexandria, LA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Don said the staff got him in and out in a reasonable time frame. They were good, very helpful, courteous, and the price was very nominal. They walked out to the vehicle with him, listened to all his issues, and he was very pleased with the way they handled his concerns.
This review was collected via phone interview by Customer Research Inc.

CS
Carrie S.
Alexandria, LA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Carrie said this business took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JP
Justin P.
Alexandria, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Justin said the service was great.
This review was collected via phone interview by Customer Research Inc.

KP
Krislyn P.
Ville Platte, LA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Krislyn said the staff does really good work on the vehicles she takes there.
This review was collected via phone interview by Customer Research Inc.

LP
Lonnie P.
Alexandria, LA
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2018 Category: Service
Lonnie said the business had his vehicle for 3 months and nothing was done even though he told them to fix it right no matter the cost.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Alexandria, LA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Jim. He said that the staff at the facility did everything they were supposed to do. They did it all correctly.
This review was collected via phone interview by Customer Research Inc.