business image

Different Strokes Of Alaska

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
3
Total ReScores
4.7
ReScore Average
94
Net Promoter Score ®

Business Details

About

Ford Truck and Diesel Repair. Different Strokes of Alaska is located in Anchorage, Alaska for convenient service to the entire state. If you have questions about our Ford diesel vehicle service & repair or have a customer service request, please contact us today. Different Strokes of Alaska also offers services on location to the entire Ford Truck and Diesel Repair. Different Strokes of Alaska is located in Anchorage, Alaska for convenient service to the entire state. If you have questions about our Ford diesel vehicle service & repair or have a customer service request, please contact us today. Different Strokes of Alaska also offers services on location to the entire state. We can help by sending technicians anywhere within the state of Alaska with expedited personnel and parts. Please call for details if you need services on site. ...more

Categories
Auto Repair, Diesel Services, Repair Shop
Contact
(907) 562-3673

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
6620 Arctic Spur Rd Anchorage, AK 99518
Different Strokes Of Alaska's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Amazing Shop
They always take care of my Vehicle needs promptly, the Crew up front is welcoming, knowledgeable, friendly, and honest. Best mechanics the west coast has too offer! 100% I recommend this shop to everyone.

GN
gravatar
GREG N.
Anchorage, AK
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
9
Fast service and great quality
As always, Different Strokes get my F250 in for an oil and filters change quickly and let's me know what other items n=may need attention in the next 10k miles, great job!

VR
gravatar
VINCENT R.
Copper Center, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Another Good Experience
I came in for the expressed purpose of an oil change but they did a work up and found some other things that were going to rear their ugly heads in the future. Thank you again for your excellent service.

KT
gravatar
KEVIN T.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
9
Quick and serviced as promised. Thanks have a great week end guys
Work was on schedule done well

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Needed new engine
Answered all my question and called back when they said they would.

GW
gravatar
GARY W.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Best shop I’ve worked with!!
These folks are awesome! Knocked it outta the park every time we are in.

Verified Customer
Wasilla, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
The Ford Dealer should say thank you
These folks make the market for Ford trucks. No doubt in my mind more Fords are sold in AK because of Different Strokes. I hope they appreciate you.
Thank you for staying late at night, picking up the phone everytime, making the experience pleasant and most importantly, being awesome at fixing Ford Trucks!! Diesel or Gas

GL
gravatar
Greg L.
Chugiak, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Oil Change and inspection
No place better
They are the best at what they do down there.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Always on point
Very friendly environment, very knowledgeable staff they always get the job done no matter what my 26 year old truck throws at them!

DB
gravatar
DIRK B.
Anchorage, AK
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
verified customerVerified Customer
8
It works now
I wasn’t upset or trying to bash anyone for sure. You were soliciting reviews, so I figured I’d just relay what happened. Diagnosis is difficult and I really appreciate you not blasting the parts cannon on it.
I understood a receiver/dryer to be standard on pretty much all systems and when I was considering ordering a compressor and doing it myself, most said there would be no warranty unless the receiver/dryer was changed, and a couple even strongly recommended changing the whole system like we eventually did. That’s why I was surprised when you said these didn’t have one, and thought maybe you hadn’t done much A/C work.
I’m not sure what could have been going on with the phone…I work EMS and stand by for urgent medical response with no issues with that phone, and was on duty the whole time I was waiting for a call back. I had no missed calls or voicemails. Perhaps a misdial?
Anyway, I’m still a customer for the future. Thx.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
7
Don’t think A/C is their specialty…
Took 3 tries. First time recharged, but blew warm when I picked it up. Took it back, and was told compressor was bad. I asked about changing the receiver/dryer and advisor said these don’t have one(!!) (2006 super duty). Changed compressor and when I picked it up-warm air! Made another appointment and this time the entire system was changed (including receiver/dryer, evaporator, condenser and compressor again-warrantied). Just got it back-so far so good. Thankfully, they did credit some of the misdiagnosis, but still cost a bunch.
Communication was not stellar-the first two times I had to call to see if it was ready a couple days after the appointment. 3rd time I was out of town for 2 weeks, so I thought I’d wait to see when they got back to me. Finally did in 10 days…
I imagine they are good at drivetrain stuff, but maybe not A/C.
JUSTIN H. from Different Strokes Of Alaska responded on 06/17/2025 03:03 PM

Dirk, we understand and appreciate the need for communication while your truck is at our shop; in fact, we stay late into the evening often to ensure all folks are called back each day.  Unfortunately, we were often unable to reach you. When we called, your phone would ring for about a minute and then give us a busy dial tone.
With respect to repairs, we have a delicate balance trying to do what is right for you (the customer) between good service and reasonable cost. We do not replace parts that are not failed or failing. We also did not charge for any diagnosis after the initial repair.  On your first visit we had success when removing the excess refrigerant from your system and verified operation.  We stopped to avoid unneeded cost with no indications of additional failure.  There was no way to tell your system would not continue to operate as it did post this repair.   
When we spoke, you asked if these trucks had a serviceable drier unit, I was unsure as some are, and some are not.  Once evaluated (at no extra charge), we did see the drier was serviceable but also needed to recommend the entire system be replaced with the contaminants found post compressor install.  We were cautious here and will always be.   
We do strive for great service, unfortunately sometimes that service will require a couple visits to prevent throwing the parts catalog at your truck. We appreciate your business and look forward to working for you in the future. 


Robert 


Verified Customer
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Excellent
Not the cheapest but by far the best. If you want the correct diagnosis and your Ford Powerstroke fixed right the first time go see them. Way better than any Ford dealership.

Verified Customer
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Longtime happy customer
Pleasant and punctual; appreciate the inspection and recommendations.

RK
gravatar
RANDY K.
Anchorage, AK
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2025
verified customerVerified Customer
10
Back on the road
The guys performed a miracle to get my Dino back on the road.
Even to the point of being able to find the part we needed much less than we thought.

DP
gravatar
DAVID P.
Wasilla, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Best Service (Vehicle AND Customer) Ever!
I brought my truck in for its usual service and they found my brakes needed servicing. I had someone else do some work on it before and found they didn’t do the necessary checks. And because they didn’t, my brakes could have failed. Thanks to the team at Different Strokes, I’m taken care of! Thanks Team DS!

AS
gravatar
ADAM S.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
professionalism and teamwork
The staff at Different Strokes consistently demonstrate professionalism and teamwork to ensure that customers' needs are met. They are friendly to everyone and informed.
whether you're waiting for an oil change or getting a engine replacement everyone gets the the 5 star treatment.
From a customer's perspective, the owner has assembled the perfect team, which is why I trust no other shop or dealership with my truck. They have earned my trust and business for life.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.