ReScore Reviews™ (25)

ReScore
Overall Rating 4.3599972/5Overall Rating 4.3599972/5Overall Rating 4.3599972/5Overall Rating 4.3599972/5rating 4.3599972
Original
Overall Rating 1.96154/5rating 1.96154rating 1.96154rating 1.96154rating 1.96154
94% Would Recommend
100% Business Response
Latest Review 41 minutes ago
Adilene A. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!!"
Experienced excellent customer service from Service Advisor Cesar Maldonado, will definitely be going back to service my car at Downey Hyundai. Thanks!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/24/2017 03:48 PM
Myung K. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like it"
Very good service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 09:54 AM
TIMOTHY O. at Downey Hyundai responded on 11/24/2017

Hi Myung

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Eva M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service top notch"
Wendy, informed me of my service repairs and explained the warranty for me. She was thorough and friendly.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:10 PM
TIMOTHY O. at Downey Hyundai responded on 11/24/2017

Hi Eva

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Belen S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
I love coming to Downey Hyundai to get my car serviced. Would not choose any other Hyundai dealer to service my car but here. Always friendly and here to help. They know the answers to all my questions l, service is faster than the time given.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 01:17 PM
TIMOTHY O. at Downey Hyundai responded on 11/24/2017

Hi Belen

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Zulma S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful people there!!!"
I love the friendly people and the fast service I get. They always make sure I get the best price.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:02 AM
TIMOTHY O. at Downey Hyundai responded on 11/22/2017

Hi Zulma

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Sally C. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 10:44 AM
TIMOTHY O. at Downey Hyundai responded on 11/22/2017

Hi Sally

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Hazel T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The staff was friendly and gladly answered several questions I had about the maintenance my car needed. The waiting time was also short. I'm overall satisfied with the experience.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 05:49 PM
TIMOTHY O. at Downey Hyundai responded on 11/22/2017

Hi Hazel

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100
 

David H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service "
Loyalty is what Hyundai is about.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:41 AM
TIMOTHY O. at Downey Hyundai responded on 11/22/2017

Hi David

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100
 

Oscar M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good service"
Excellent service and good people.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:43 AM
TIMOTHY O. at Downey Hyundai responded on 11/22/2017

Hi Oscar

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100
 

Yvonne J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Oil Change"
My husband took our 2015 Sonata for an oil change. After leaving the dealership he called me up and said the whole service experience that day was excellent. I believe he mentioned Sam helped him get in and out in a sec considering how busy they were and the value of the service was unbeatable. As I stated in my last review we are very happy with our Sonata and that we chose Downey Hyundai. I wouldn't recommend any other. Thanks again guys!😀
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 09:51 AM
TIMOTHY O. at Downey Hyundai responded on 11/20/2017

Hi Yvonne

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Agent"
A good agent like Cesar, makes a positive diference.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 09:13 AM
TIMOTHY O. at Downey Hyundai responded on 11/20/2017

Hi A

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Deanna V. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Everyone is friendly "
N/a
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/19/2017 04:34 PM
TIMOTHY O. at Downey Hyundai responded on 11/20/2017

Hi Deanna

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Shane P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30000 mile service "
They completed the work in a timely manner. I enjoyed the waiting area as they had a cool coffee machine.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 04:45 PM
TIMOTHY O. at Downey Hyundai responded on 11/17/2017

Hi Shane

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Imad N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Iam just not happy that they are not covering the air conditioning problem under warranty. I bought the car because of warranty. Rony in service was great and very helpful
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:55 PM
TIMOTHY O. at Downey Hyundai responded on 11/17/2017

Hi Imad
Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Maria N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice people."
The people that work there are very nice and they didn't take long to work on my santa fe.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 09:52 AM
TIMOTHY O. at Downey Hyundai responded on 11/17/2017

Hi Maria

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Nakia B. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great communication"
Ceaser was great in communicating with me.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 07:39 AM
TIMOTHY O. at Downey Hyundai responded on 11/16/2017

Hi Nakia

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Tanya Z. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent customer service"
The gentleman that assist me was great and very helpful and excellent customer service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 08:45 PM
TIMOTHY O. at Downey Hyundai responded on 11/16/2017

Hi Tanya

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Mike D. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Professional
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:23 AM
TIMOTHY O. at Downey Hyundai responded on 11/15/2017

Hi Mike

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work!"
The service was great! I went for an oil change and I didn't have to wait for long. It was less than an hour. Oh and the price is very reasonable. I definitely recommend coming here to get your car serviced here :)
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:14 PM
TIMOTHY O. at Downey Hyundai responded on 11/14/2017

Hi A

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

Maria N. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service!!"
I purchased my Hyundai here and have all of my services done at the dealer. They are always thorough, clean and quick. I have not had any issues with anyone here, all of the staff is friendly and knowledgeable. I have highly recommended Hyundai to friends and family. My brother is also very happy with his Hyundai!!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:58 PM
TIMOTHY O. at Downey Hyundai responded on 11/14/2017

Hi Maria

Thank you for resent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai
562 231-0100

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