Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1399 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5Overall Rating 4.2903223/5rating 4.2903223
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


AP
Adriana P.
South Gate, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Adriana P
I really like their costumer service was excellent! Very friendly and explain things very well

JJ
John J.
Brea, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Professionalism and Fast Service
I’ve taken my Sonata here twice and at both times Wendy has assisted me. She listens very attentively and has a calm way of going about her business. She explains everything in a clear and professional manner.

Getting ny Sonata serviced at Downey Hyundai has always been fast compared to other dealerships where a simple oil change would take an entire day - or worst yet, be turned away for service because they’re busy.

Although I live far from Downey Hyundai I always come back because the drive is worth it! Keep up the great work!

CV
Cayetana V.
Montebello, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Awesome crew
Great and friendly employees, great service and fast too. Love the customer waiting area and that coffee machine is awesome.

Verified Customer
Los Angeles, CA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service
Helpful.

FR
Fernando R.
Long Beach, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service center and great people
Happy's that the dealership offers a great waiting room with great people and attitudes. Cesar did a great job of making sure I was taking care of with the service that came in for and recommending preventive maintenance measures for my vehicle.

AD
Alexis D.
Pico Rivera, CA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service
Courteous staff & quick service .

SV
Sandra V.
Alhambra, CA
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Fast and Friendly Service
Wendy was great, and it was a fast and efficient service appointment.

Verified Customer
Paramount, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Quick and Friendly
The service here is always great! Other places, even with appointment, they still take forever, and Saturday dates are rarely available, but not at Downey Hyundai. I called a few days before, and they were still able to accommodate me for the upcoming Saturday. The staff are also very friendly and helpful.

RN
Raphael N.
Monterey Park, CA
2016 Hyundai Sonata Plu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Efficient service
Service was completed as promised.

JA
Jessica A.
Huntington Park, CA
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Great!
I've always serviced my car at the Cerritos location but I'm definitely changing to the Downey location. Service was great although it took a little longer than expected, it was good nonetheless. Staff was incredible, especially Dean. Will be back.

Verified Customer
Los Angeles, CA
2018 Hyundai Ioniq Plug
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service
Excellent

IP
Irasema P.
Pico Rivera, CA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Awesome Customer Service!
Service department is awesome! Cesar was our service tech and he explained in detail what was needed for my vehicle. He really shows excellent customer Service! Thank you!

Verified Customer
Cty Of Cmmrce, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
The people who are very nice
They are so friendly and helpful

DG
Desirae G.
Bellflower, CA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Awesome service
As soon as I walked into the door I was greeted and helped. Very friendly. Way better than the Cerritos location!

HB
Hugo B.
Downey, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Great environment, location, etc
Took my car to get serviced here and it was smooth sailing. They have comfy lounge chairs, more like sofas, with TV and they had donuts! Wait was minimal. Good times.

JB
Javier B.
La Habra Heights, CA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Cesar is great.
Cesar is great.

Verified Customer
Montebello, CA
2008 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Regular Oil change
Given list of recommended service

Verified Customer
Montebello, CA
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Service
My review
Service was good overall

MM
Maynor M.
South Gate, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Knowledgeable personnel
Service representative very helpful and explained everything with details. Got the car fixed right the first time.

RR
Richard R.
Bellflower, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Fast friendly good service
Good service good price