ReScore Reviews™ (26)

ReScore
Overall Rating 4.2307654/5Overall Rating 4.2307654/5Overall Rating 4.2307654/5Overall Rating 4.2307654/5rating 4.2307654
Original
Overall Rating 1.96154/5rating 1.96154rating 1.96154rating 1.96154rating 1.96154
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Robert O. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Oil change
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 03:59 PM
TIMOTHY O. at Downey Hyundai responded on 02/19/2018

Hi Robert

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Second time going to Downey Hyundai, very happy with the customer service. I would recommend this place to family and friends.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 03:47 PM
TIMOTHY O. at Downey Hyundai responded on 02/19/2018

Hi A

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

James C. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Service was quick and comfortable !
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/18/2018 09:38 AM
TIMOTHY O. at Downey Hyundai responded on 02/19/2018

Hi James

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Alfonso M. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience "
This time, customer service was very good. I was also able to witness the excellent customer service and problem solving used by the 2 young ladies there.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/17/2018 07:47 AM
TIMOTHY O. at Downey Hyundai responded on 02/19/2018

Hi Alfonso

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Diana H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Dealership Review "
Tim is what makes that place sparkle:)
Without Tim to be quiet Frank with you I wouldn't be going to the Dealership in Downey I would just go to the one that's down the street instead. Tim gives great customer service along with the other team members working there. Keep up the good job guys.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/16/2018 02:47 PM
TIMOTHY O. at Downey Hyundai responded on 02/16/2018

Hi Diana

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great weekend.

Thanks Tim
Downey Hyundai

Lina C. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impressed"
I was told my service would be done in about 2 hours. I told them about my next appointment and the people here made it work for me and also had enough time to wash my car and clean the interior. I am impressed and very glad the team made an extra effort to get me out when I needed to. Thanks again.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 11:36 AM
TIMOTHY O. at Downey Hyundai responded on 02/16/2018

Hi Lina

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Sarai F. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service request"
very gently services
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 10:18 PM
TIMOTHY O. at Downey Hyundai responded on 02/16/2018

Hi Sarai

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Sergio D. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great job even let me pick up car 2 days later
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 11:48 AM
TIMOTHY O. at Downey Hyundai responded on 02/15/2018

Hi Sergio

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Rene R. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great customer service. Explained the work completed and what they found based on their vehicle diagnostic.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 11:47 AM
TIMOTHY O. at Downey Hyundai responded on 02/15/2018

Hi Rene

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Manuel C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Defenitly will be back "
Caesar was a very knowledable and helpful service technician
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 09:41 AM
TIMOTHY O. at Downey Hyundai responded on 02/15/2018

Hi Manuel

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Francisco M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Love To Bring My Veloster for service. Always great to see that they take good care of my car. Big trust on them and they never fail to deliver.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/14/2018 06:41 PM
TIMOTHY O. at Downey Hyundai responded on 02/15/2018

Hi Fransico

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Daniel M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
To expensive to have work done there
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/14/2018 05:04 PM
TIMOTHY O. at Downey Hyundai responded on 02/15/2018

Hi Daniel

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Manuel M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was good and the service person showed caring."
Very good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:55 AM
TIMOTHY O. at Downey Hyundai responded on 02/14/2018

Hi Manuel

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Vicente L. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appreciate Friendliness and Efficiency"
I want to thank both Wendy and Ronnie, the service advisors, I have dealt with at Downey Hyundai. They are very helpful and my experiences at the dealer have been outstanding. I would indeed recommend their service department to Hyundai vehicle owners.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 10:45 AM
TIMOTHY O. at Downey Hyundai responded on 02/14/2018

Hi Vincente

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Lorraine M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
I had a very good experience with my car services.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:27 AM
TIMOTHY O. at Downey Hyundai responded on 02/14/2018

Hi Lorraine

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly and helpful staff
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/14/2018 09:42 AM
TIMOTHY O. at Downey Hyundai responded on 02/14/2018

Hi A

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Manuel A. on 02/13/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Awesome
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:43 PM
TIMOTHY O. at Downey Hyundai responded on 02/13/2018

Hi Manuel

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Cassandra R. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great & friendly people with great customer service "
This dealer is a little further from the former location, but it’s way bigger and comfier. The waiting room is bigger, the couches are comfortable, there’s complimentary coffee and water, and everyone there is friendly. The people at the front desk are also very helpful and make your visit quick and smooth. I also love the complimentary car washes. :)
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 11:54 AM
TIMOTHY O. at Downey Hyundai responded on 02/13/2018

Hi Cassandra

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Jeffrey H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was great and it's just a few blocks from my house.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/12/2018 09:04 PM
TIMOTHY O. at Downey Hyundai responded on 02/13/2018

Hi Jeffrey

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Great place friendly people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 05:36 PM
TIMOTHY O. at Downey Hyundai responded on 02/12/2018

Hi A

Thank you for recent visit. If you have any concerns or comments please don't hesitate to call. We look forward to your next visit. Have a great week.

Thanks Tim
Downey Hyundai

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