Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

194 Reviews

98% Would Recommend
Latest Review 7 months ago

Reviews


JV
Jane V.
NJ
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Jane said the service was great and there weren't any problems.
This review was collected via phone interview by Customer Research Inc.

EM
Ellen M.
Hackettstown, NJ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Ellen said she has been going to this business for years. They always have excellent service.
This review was collected via phone interview by Customer Research Inc.

VG
Victor G.
Mount Olive Township, NJ
Infiniti I30
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2013 Category: Service
Victor said they did a good job, but there were some scheduling problems.
This review was collected via phone interview by Customer Research Inc.

JE
Julio E.
Hackettstown, NJ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Julio said the service turned out great and they were very friendly.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Mount Olive Township, NJ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Michael said this business was quick. They were courteous and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SZ
Stephen Z.
Mount Olive Township, NJ
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Stephen said everything he has done on his vehicle at the business seems to be quality and in line with the financial aspects of the service. Everything was great.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Washington Township, NJ
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
John said he has used this business for a while and they are honest and have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

EW
Elliot W.
Hackettstown, NJ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Elliot said Alex always takes good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jagadish G.
Mount Olive Township, NJ
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2013 Category: Service
Jagadish said he was fully satisfied. He had no problems with the simple oil change.
This review was collected via phone interview by Customer Research Inc.

KP
Katel P.
NJ
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013
Reliable work
Job done well.

CK
Charles K.
East Stroudsburg, PA
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Honest,Heartfelt, Comfortable, Cost Effecient, Reliable work
Upon Stumbling on where to bring my vehicle for service I read a review on dta automotive. In the reviews I read how reliable and courteous Alex was to his customers. I immediately wanted to go to him Becuase the people where comfortable dealing with him and said his service was very reliable. Upon making an appointment and bringing the car there he welcomed me with open arms and said my car was in good hands. He told me what was wrong with my car and gave me options as to what to fix and an estimated time on what should be fixed next. My water pump started leaking I was in NYC I called Alex he informed what to do and to relax. I got home and sent him the car the next day and went on vacation. When I came back my at was fixed an waitin for me. I stand by Alex and dta as he does his work!

JM
James M.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013 Category: Service
Spoke with Paulette. She said she always has a positive experience at this business. They are very professional and they do the work as promised.
This review was collected via phone interview by Customer Research Inc.

CW
Curnan W.
Ewing Township, NJ
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Curnan said the service was accurate and they were responsive.
This review was collected via phone interview by Customer Research Inc.

NT
Nancy T.
NJ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Nancy said she had a great experience at this business from start to finish.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
NJ
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Maria said this business always provides her with excellent customer service.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Washington Township, NJ
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2013
Alex delivers. Every time.
I have used Alex at DTA several times for repairs to different cars. He does the work quickly, is reasonably priced, and is up front and honest. Highly recommended

RG
Rick G.
Mount Olive Township, NJ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2013
Amazing customer service!
I always have a great experience at DTA. I don't trust my car anywhere else.

CG
Catalina G.
Mount Olive Township, NJ
Cadillac Seville
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/19/2013
poor customer service/failure to give a correct diagnostic
I paid over 1,400 dollars my water for pump and stop the vibrating when applying the brakes.He changed the brakes and rotors that did not need to be fixed.then he told me that it was the callipars now he tells me that its the hubs ?????
After replacing the water heater I did not not have heat then he charge me $245 more to do work on the heat core.?????
ALEX R. from DTA AUTOMOTIVE responded on 09/16/2013

Customer had a catastrophic overheat.  The water pump seized and melted a Cam gear pulley.  We replaced the water pump and all damaged components.  Vehicle was road test and overheating problem fixed. 

Customer was asked, prior to repair, if problem occured without warning or if she had been loosing coolant.  She neglected to inform us that she had been adding stop leaking for a few weeks to "fix" her coolant lose problem.  That resulted in the heater core clogging up causing her to have no heat.  A problem that did not surface until weeks later when heat was needed.

Also the $1400 bill included repair of brakes that were grinding.


DC
David C.
NJ
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2013 Category: Service
Spoke with Ms. Codispoti. She said everything was fine.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Mount Olive Township, NJ
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Robert said he has had the mechanic at this business for a few years now. He is always satisfied with the way he treats him as well as other customers. He would certainly recommend this facility to others.
This review was collected via phone interview by Customer Research Inc.